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Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4946 Customer Reviews

5 Stars

76.6% (3789)

4 Stars

15.3% (757)

3 Stars

4.9% (242)

2 Stars

2.1% (105)

1 Star

1.1% (53)

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Michael Bui

Michael Bui

United States

Rocket Chinese
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The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.

Response from Rocket Languages

Hi Michael, thank you for your review. We know that it can be very frustrating when technology doesn't cooperate. Our Customer Support team has emailed you, in order to ascertain the issue you are experiencing and to work with you to resolve it. We wish you all the best with your Chinese language learning!

0
Vitor Jacinto

Vitor Jacinto

Brazil

Rocket Italian
Criteria
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Terrible experience with the Rocket Languages. I have been struggling to find a motivation to keep studying but the boring experience that the platform gives you doesn't lead you anywhere. It's just a bunch of "repeat" this, "repeat "that" that you will be closing the browser before finishing the audio lesson. Not only that, the lack of explanation that the teachers give you and makes you need to find other places to learn it's absurd. If I knew this experience would go on, I would have chosen Google Translator instead. If I could come back, I wouldn't buy.

Response from Rocket Languages

Response from Rocket Languages: Hi Vitor - Well, repetition is an integral part of language learning :) We try hard to keep our courses engaging and minimize the effort required through things liked spaced repetition to help with effective learning.

11
Ana K

Ana K

CA , United States

Rocket French
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I JUST BOUGHT THE TRAVELOGUE AND I AM EXTREMELY DISAPPOINTED.!!! This version does not give the sentence by sentence AUDIO translation: first spoken in French then telling you what it is in English, which DOES NOT MAKE IT USEFUL WHILE DRIVING OR WORKING OUT. THIS VERSION LIMITS ABILITY TO USE IT BEST WHILE ONLY ABLE TO READ THE TRANSLATIONS. THE USAGE IS MUCH MORE LIMITED!!!

Response from Rocket Languages

Response from Rocket Languages: Hi Ana - You will be pleased to know that we have added in audio tracks in both English and French to the Rocket French Travelogues. Effectively they now work like an audio book. Not only that we added in subtitles so you can follow along more easily with the apps or desktop versions.

11
Jacob Dababneh

Jacob Dababneh

Michigan , United States

Rocket Arabic
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I was trying to learn Arabic and I know only a little so I listen to them explain the numbers and I know my numbers 1-10 so I was listen and the numbers were mixed up like they said wahoud is 2 but it is actually 1 and it did the same mixed up thing the whole time so don’t waste your time on this app thinking there going to teach cause your just going to get mixed up with different words

Response from Rocket Languages

Response from Rocket Languages: Hi Jacob - I am not sure where you are seeing that. I had a look through and all of our number lessons look correct. Can you please contact customer support and let us know exactly where you saw this?

9
Gerd Lorenz

Gerd Lorenz

Toronto , Canada

Rocket Spanish
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I have a Macbook pro OS Catalina 10.15.4, Firefox, AND NO I do NOT want to use Chrome, Level 1, Rocket Languages Lesson 5.9, Activity:Hear it - Say it = while clicking on the "Play" button I cannot hear what I am supposed to record. Even after recording something I cannot hear what I recorded. While at the same time the activity "Flash Cards" as well as the activity "Write It" and the activity "Know It" is working perfectly fine. Therefore it can only be a bug in your software at this point in the activity "Hear It - Say It”. After trying Chrome it did not work either.

There are obviously ongoing problems with the audio since 2019 as seen on other comments (now while I was doing the certification in Module 5) ) and no one seems to be able or willing to take car of these issues. I am extremely disappointed.

Response from Rocket Languages

Response from Rocket Languages: Hi Gerd, Lesson 5.9 has been fixed. With the new update some of the phraseboxes in that lesson stopped working as they should. Also, if you are using a Mac then we would recommend the Safari browser. Firefox does not support voice recognition. Firefox has said that it is coming but they have been saying that for 5 years!

1
Chansse Evanns

Chansse Evanns

Paris

Rocket Chinese
Criteria
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I was curious about Rocket Languages until I began using it, feeling comfortable with it and see the difference. Now, I am comfortable with Rocket Language, Lin Ping ways of healping others to understanding rocket languages.

26
Trevor Binnall

Trevor Binnall

United States

Rocket Hindi
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I am extremely unsatisfied with Rocket Hindi because they have made it impossible to cancel my subscription. I am stuck with monthly payments and cannot cancel. They are an extremely dishonest company for making it this difficult to terminate recurring payments.

Response from Rocket Languages

Thanks so much for your review, Trevor. Our sincere apologies for any confusion caused. To request a cancelation, we encourage learners to contact our custom support team directly on [email protected]. Regarding your specific situation, our records show that you were able to cancel your purchase successfully. All the best!

1
David R Miller

David R Miller

United States

Rocket Chinese
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The app kept giving a pop up asking for a review and interrupting my study so here it is.

Response from Rocket Languages

Thank you for your review and for your feedback. We will pass this on to the development team for their consideration.

0
Miki Martel

Miki Martel

United States

Rocket Italian
Criteria
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I received Rocket Italian as an xmas gift at my request after my old version of Rosetta Stone Italian became outdated and unusable. It has been a major disappointment and is so frustrating I've turned to the free version of Duolingo instead. All the cutesy little exchanges between "Alex" and "Maria" are infantile and a waste of time. So much time is wasted in these courses. It's hard enough to find time to study a foreign language without all this useless filler. Unfortunately between medical issues and Covid, I just recently started to use this software so I am beyond the 60 day return/refund window. I feel badly that my husband wasted all this money on this terrible app. Save your money and use Duolingo or if you want a real program go to Rosetta stone.

Response from Rocket Languages

Response from Rocket Languages: Hi Miki - The first level (featuring Alex and Maria) is a beginners level, so the amount of Italian introduced is gradual with lots of explanations in English. As you progress through the lessons/levels the amount of Italian gets greater and more advanced.

4
Manal Abdel-hamid

Manal Abdel-hamid

Egypt

Rocket French
Criteria
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I have had a technical problem with Rocket French for over a month now. I cannot play the audio files of ALL interactive lessons, and that is on several different devices. The support team has not been able to fix it for me, and their response rate is too slow. I'm regretting having bought the product, because it is useless for me if I'm unable to use it. And it means that i threw my money on the drain. I now asked them to reimburse me for my money if they cannot fix their technical issues, and they haven't replied to me yet. As usual their response takes at least THREE days. I'm getting extremely mad, to be quite honest!

Response from Rocket Languages

Response from Rocket Languages: Hi Manal - This is an issue with Egypts internet connection being throttled by the powers that be. We have had similar issues with China in the past. Of course, if we can't get it working for you you will get a full refund.

2019 Update: We have managed to change how our server works to allow access and full functionality from within Egypt!

20