Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Bruce Kaplan

Bruce Kaplan

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I was very satisfied with Rocket French Intermediate, so I purchased the Travelogue. Unfortunately, the Travelogue was highly disappointing. It is of very limited value as a language learning tool, and its interest as a cultural document was modest at best. I can't imagine wanting to go through it more than once. Additionally, it is poorly recorded or edited, with the French dialogue for some reason sounding muffled. After a good initial experience with Rocket French, this course has soured me on the program.

Response from Rocket Languages

Response from Rocket Languages: Hi Bruce - I am sorry to hear your feedback. We have though just added in full French translations for every part of the Travelogues, as well as full recordings of the Travelogue scripts, so they now work very much like the Interactive Audio lessons from Levels 1-3.

11
Darlene Baker

Darlene Baker

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I would love Rocket Languages if it would work and the sound would stop cutting out. I ask for help they say it will take 2 days to get a response for my request. I really thought the first course 1.1 was great but i cant get past 1.2 because it plays for awhile and then the sound cuts out.

Response from Rocket Languages

Response from Rocket Languages: Hi Darlene - We are following up with you via email/Skype to try and resolve the issue!

10
Sarah Parker

Sarah Parker

United States

Rocket Sign Language
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

My review is of Rocket Languages Sign Language. Someone who is just beginning to learn sign language has no hope of following your lessons because you sign too fast. Much too fast!

It's okay to have a fast version, as long as a slow version is included. Someone who is just beginning to learn ASL can't follow when your hands move that fast.

You need to fix this.

Response from Rocket Languages

Response from Rocket Languages: Recently, we had to re-render all 3,000 videos to work on the apps, and in doing so it looks like the half-speed functionality has been overwritten. We will look at getting that back asap. (Update 2019: This has been resolved! Half-speed is back!)

7
Nicholas Pellerin

Nicholas Pellerin

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I was astonished by the sexism and gender stereotypes, there were even lessons about the nativity. I wanted to share these lessons with my partner, who is more advanced than me, but I was too embarrassed, and some lessons were unlistenable for me, due to these problems.

Also, the lessons themselves tend to just ask you to repeat what you have heard, and only occasionally challenge the listener to take what they've learned in the lesson an actually apply it to make new sentences.

On a positive note I was pleased that the instructors would often add multiple ways of saying things.

Response from Rocket Languages

Response from Rocket Languages: Hi Nicholas - Thanks for your feedback, and we will take that onboard at our annual review of course content. Certainly the stereotyping is an issue we are looking at, even though a lot of these attitudes are still prevalent in South American culture. As is Christianity, hence the nativity lessons.

6
Sarah Wiley

Sarah Wiley

Tampa, FL , United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I am finding the program difficult to use. I cannot access the written or quiz sections. It is also a problem trying to access the subsequent module. I wish I had purchased only Level 1. The opportunity to listen and have my pronunciation corrected is appreciated but I would like to be able to access the rest of the module segments.

Response from Rocket Languages

Response from Rocket Languages: Hi Sarah - That is a strange thing to have had happen. Can you please contact customer support if it persists and we will get to the bottom of it.

4
Patrick Sheedy

Patrick Sheedy

St. Paul, MN , United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I can't. you won't let the honest responses be submitted. there is nothing awesome about your program. Neither, do you respond in a timely manner to concerns. So if you want honest then let them be submitted

Response from Rocket Languages

Response from Rocket Languages: Hi Patrick - It looks like your review has been submitted correctly?

4
Susie Seiler

Susie Seiler

Tokyo , Japan

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Rocket Japanese: it's been two (April 14.) months since the Rocket Language app for iOS has been updated and since I am not able to use it anymore as it is not possible to write in hiragana/katakana anymore. I contacted support, got (after days - and weeks) assurance that it will be taken care of - yet the "bug" update 2 weeks ago did not address any of my clearly communicated (screenshots and screenvideo) problems. If you work on iOS (iPhoneX & iPad Pro, latest firmware) do not download this app - it is NOT working as advertised.
A word to the support... promising an update and therefore a working app might "quiet" the user but it is contraproductive to take no action at all.
I'll be happy to re-review my feedback once I am able to use the app again. Until then... 1 star.

Response from Rocket Languages

Response from Rocket Languages: Hi Susie - We were having an issue with the length of time that it takes for an app to get approved by Apple (up to a week), which meant that any bugs took a while to get sorted. Apple have been working to reduce this time, especially for minor bug fixes.

2
Stephen Andrew

Stephen Andrew

Arlington, MA , United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I have used Rosetta Stone and Berlitz in the past to become comfortable with Italian and German before trips. I found both of those much easier than Rocket. The English accent of the narrator makes it hard to follow, and the pace is very slow, which leads me to get distracted mid-lesson.

Response from Rocket Languages

Response from Rocket Languages: Hi Stephen - I am sorry to hear that Rocket French isn't for you. We do of course have a 60 day money back guarantee if you don't like it. Just contact customer support!

3
Darren Rich

Darren Rich

Australia

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

It says to write something awesome about Rocket languages. I can't. The voice recognition is absolutely terrible. I have changed the setting from default, to "Easy" and to "Hard", and it still doesn't recognise half of what I say. I can't complete the exercises properly because it fails to recognise most speech. It marks me down. It is REALLY slowing down my progress. I have tried: emphasising words with clear enunciation, speaking louder and softer, and speaking slowly. Still most of the time, even with simple words like "soy" and "doctor" it interprets them a something completely and randomly different, even with vowel sounds that aren't in the words. The rest of the time I just get the message that it "didn't catch that". I don't have a speech impediment. So should this review really give such low grading JUST because of one thing, the speech recognition? Yes, because the speech recognition is used in about 80% of the course sections.

Response from Rocket Languages

Response from Rocket Languages: Thanks so much for your feedback. We're sorry to hear that you're having trouble with the voice recognition. If you're not already, we strongly recommend that you use a headset to record yourself. If you are using your inbuilt mic, then it's likely that it will be picking up lots of background noise, and affecting your results. If you continue to have trouble, please contact our customer support team on [email protected]

0
Edward Zyvith

Edward Zyvith

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

My opinion may change over time, as I will complete this series (I paid for it.) But right now, I am not sure I like this method, generally speaking. I prefer methodical, professional books such as Genki/Adventures in Japanese/etc which actually explain what is going on. For example: Japanese conjugation is a little tricky and this course (so far) is not helping. I also have a tutor in Tokyo, and nothing is better than that. Lastly, the Kanji exercises at the end are super frustrating as when the sentences are long, the stupid thing auto-places the words and I cannot get them in the right order even when I know it. That said, it's always good to listen to native speakers, but in today's world, there are no shortages of resources in that department.

Response from Rocket Languages

Response from Rocket Languages: Thank you for your review. We're sorry to hear that you haven't been finding our teaching style helpful. We have tested some of the longer phrases in the Write It exercise, but haven't been able to replicate the issue you've been experiencing, I'm sorry. If you have any specific feedback, please don't hesitate to send it through to our Customer Support team [email protected]. All the best!

3