Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
I hate to write this, but the English guide's strange midcentury Boston brahmin accent is so distracting that I cannot hear the Korean being spoken. Aside from the strange English, the phrases used for study are very long and not broken up into memorizable parts, and there is no option to not include the very long and unnecessary "extra vocab" from the audio in the flashcards and other study.
Overall this seems to be teaching canned phrases to be stored in short-term memory, rather than starting out small and forming a true understanding of the language for long-term learning. This might be good if you're visiting Korea for a short period and need to parrot some emergency phrases, but I may have to look elsewhere to actually learn to understand Korean. Pretty disappointed in how much money I spent.
Response from Rocket Languages
Response from Rocket Languages: Hi Hannah, I am sorry to hear that you didn't enjoy aspects of Rocket Korean. Did you use the "Play it!" activities? They are designed to get you speaking Korean in conversations. If you turn off the voice recognition then you can "make up" conversations.
I hate the points and streaks function and you have provide no ability to swith off!
I am preferring the Pinsleur system far more.
Response from Rocket Languages
Response from Rocket Languages: Hi G - Ha! That's because no-one has asked for it to be switched off before. We can add it to a list of suggestions to look at in the future.
I am a visual learner,
so I need a visual phentic interpretation of the language
before I can pronounce it.
Unfortunatly,
Rocket Language only does this to my pronuncation attempt.
Response from Rocket Languages
Thanks for your review, Phillip. All French words and phrases included in the course are accompanied by both written French, and by English translations, as well as audio to tune your ear to French pronunciation. Our podcast-style audio lessons are fully transcribed. Unfortunately, we don't provide a phonetic interpretation of the language, but the following two lessons help learners recognize the sounds that each letter or accents make: "Alphabet and Pronunciation"; "
Important Pronunciation Tips". I hope that helps! All the best with your language learning.
First year of German course is good, but the quality goes downs in the second year.
Also, they are spammers: does not matter how many times you hit unsubscribe, you will continue to receive the wonderful 60% discount a LOT. I do not recommend at all.
Response from Rocket Languages
Hi Alan, thank you for leaving a review. We appreciate your feedback. We apologize for the inconvenience caused by the difficulty you faced while trying to unsubscribe from our emails. Our Customer Support team has reached out to confirm with you if we can remove your email address from our database. This ensures that you will not receive any further emails from us. The good news is that we recently released an updated version of Rocket German Level 2. You can, therefore, expect the new level 2 course to be extremely high quality and an intregal stepping stone in your German language journey. We wish you the best!
On ipad voice playback won’t work. No reply from customer service. Back to the Fluenz program.
Response from Rocket Languages
Hi Pul, thank you for leaving a review. I'm sorry to hear that you didn't receive our customer support team's response regarding your voice playback issue. Unfortunately, the app version of Rocket Languages doesn't support the voice playback feature. We hope that you'll continue your French language-learning journey and wish you all the best!
The program is so full of bugs. I have attempted on both my Mac and iPhone.
Response from Rocket Languages
Hi Frederick, thank you for your review. We're sorry to hear that you have experienced technical issues with our Rocket French programme. Our customer support team has already been in contact with you to find a resolution. We appreciate your feedback and wish you all the best with your French language journey!
I have had a technical problem with Rocket French for over a month now. I cannot play the audio files of ALL interactive lessons, and that is on several different devices. The support team has not been able to fix it for me, and their response rate is too slow. I'm regretting having bought the product, because it is useless for me if I'm unable to use it. And it means that i threw my money on the drain. I now asked them to reimburse me for my money if they cannot fix their technical issues, and they haven't replied to me yet. As usual their response takes at least THREE days. I'm getting extremely mad, to be quite honest!
Response from Rocket Languages
Response from Rocket Languages: Hi Manal - This is an issue with Egypts internet connection being throttled by the powers that be. We have had similar issues with China in the past. Of course, if we can't get it working for you you will get a full refund.
2019 Update: We have managed to change how our server works to allow access and full functionality from within Egypt!
i can only say that Rocket German is an awesome disaster. Waste of time & money.
Response from Rocket Languages
Hi James, thank you for your review. We're sorry to hear that you have not had a positive language-learning experience with Rocket German. Our Customer Support team has reached out to you to establish if there is anything we can do to assist you. All the best!
I was curious about Rocket Languages until I began using it, feeling comfortable with it and see the difference. Now, I am comfortable with Rocket Language, Lin Ping ways of healping others to understanding rocket languages.
I cannot get the microphone to work in any way. On my phone the app skips and cannot capture my voice properly. ON desktop it doesn't even record always saying "Try again".
I demand a refund unless I can find a fix. I started using this program because I heard the program is very good. Little did I realize the app would be a huge POS.
Do not use this unless you want a terrible experience. Use a more established language learning application like Duolingo or Rosetta Stone.
Response from Rocket Languages
Response from Rocket Languages: Hi Anand - Please send customer support more detail about your phone. I am sure that we can get to the bottom of the issue. And, if you are still unhappy after that, we have the 60 day money back guarantee that you can use.