Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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SALVATORE SCANIGLIA

Salvatore Scaniglia

Italy

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The system itself is very powerful and comprehensive. It would be really enjoyable.. if it worked.
The voice recognition software, which is the heart of the system, won't work most of the times.
At first I put it down to my bad pronunciation as I am using top-notch technology. As my pronunciation skills got better I could see no improvements. At this point I tried feeding the audio from the Rocket French app itself to my laptop through microphone. Incredibly enough IT WOULDN'T PICK IT UP or would show accuracy at 50-75%!
This is frustrating, because I am eager to learn but I lost my initial enthusiasm. Sometimes I get stuck to the same word for minutes with no 100% pronunciation accuracy.
For 263 euros I was expecting better software development.
Very disappointed.

Response from Rocket Languages

Response from Rocket Languages: Please contact customer support. The issue may be something simple!

0
rejean Bacon

Rejean Bacon

Qc, Canadá , Canada

Rocket Spanish
Criteria
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How was the customer service?

Mauricio tiene una excelente prononciacion. El habla suficiente despacio para bien asimilar las palabras y frases...Pero el acento de Amy es muy americana y marcada...Me imagino muy amigable, pero a la vez, tambien hay personas en su alrededor que hablan perfectamente su idioma.
En las lecciones 1,5 etc....hay varias faltas....ei Dr en soya ¿¿¿¿ Tambien en el sistema de audio, hay dificultades pues una vez que se registra el audio salen mal las frases siguientes...
Suerte

3
Megan Paterson

Megan Paterson

United States

Rocket Spanish
Criteria
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How was the customer service?

Well, this is not awesome, actually. Just a couple of things.
1) First of all I am very pleased with the product overall. I don't have much to compare it to as it is the first time I have purchased a language program. But I did sign up for trial periods for several and I thought Rocket was the best overall. So I am pleased.

2) However, I acted too quickly to purchase during my trial period because only 2 days after making my purchase the product went on sale. I called customer service twice (never got to talk to a real person either time) and had to leave a message as there was no one to answer the phone. I wanted to see if I could get the sale price. To this day I still have not gotten a call back. So...kinda disappointed in the customer service actually. Maybe next time I won't act so quickly. : /

8
Renee Simon

Renee Simon

Long Beaach, CA , United States

Rocket Spanish
Criteria
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When I was using Rosetta Stone, whenever I opened it (and I could always find access) it opened to wherever I had left off. That would all be very helpful for Rocket language to offer and it doesn't, or I don't know how to find it. Perhaps I could get some help.

Response from Rocket Languages

Response from Rocket Languages: Rocket does do that. You just have to earn some points on a lesson for it to be remembered!

7
ian durie

Ian Durie

dundee , United Kingdom

Rocket German
Criteria
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How was the customer service?

An interesting language program but has problems playing in the company's recommended browser " Chrome ", keeps crashing used different laptops using Windows 7, Vista, and Windows 10 whilst using " Chrome ". Ended up doing a lot of work on a laptop running Windows XP using
" Firefox " avoiding " Chrome " as the system is too ancient for " Google " developers of " Chrome ". The constant crashes of " Chrome " disheartened me , after doing the same work three times run out of free time to get the 400 points that is recommended for daily target. That said if the constant crashes are eliminated then it is a good program.

2
Fabian Quintana

Fabian Quintana

mexico , Mexico

Rocket Portuguese
Criteria
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Es bueno, pero no tengo mucho dinero para comprarlo,lo recomiendo ampliamente, yo creo que serviria mucho para alguien que de verdad quiere aprender este o cualquier idioma, el precio se me hace muy elevado, estoy muy interesado pero si me hicieran un buen descuento por los tres niveles lo pensaria y probablemente me aceptarian, gracias. i like it but can't afford it at this time. thanks

8
James Krampert

James Krampert

Rancho Palos Verdes,CA , United States

Rocket Spanish
Criteria
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The lessons are good, but I'm finding the speaking exercises very frustrating. The voice recognition does not work very well. The exercises require repeating over and over because the voice recognition is so poor. I'm not saying my pronunciation is great or anything, but it isn't as bad as the software shows. It slows down the lesson and makes it a drag.

6
Brian Rawls

Brian Rawls

United States

Rocket French
Criteria
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I am learning French. The program is good but far from perfect. There are problems with voice recognition. Level 1, Chapter 5 has a summary test that tests words that have never been introduced. Who proofs this stuff? One new word, 'manquer', translation "miss". What kind of miss? The "stories" are usually 25 minutes long and of little value. Customer support? Virtually nonexistent. During weekday normal hours there is a help desk, when you complain about something she will refer to IT department. IT department has a perfect record of never getting back to me so I quit writing notes to improve the course. The French course is good but could be much better if Rocket had interest in improving.

6
John P

John P

United States

Rocket Chinese
Criteria
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So the program is pretty decent. Using Rocket will definitely increase proficiency. The most frustrating part of the platform by far is the new voice recording system -it's extremely slow and very un-responsive. It slows down the whole learning process. Customer service is cumbersome process but based on the cost of the program, it's not fair to expect that much.

8
Jean Vittet

Jean Vittet

Paris , France

Rocket Chinese
Criteria
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Your program is fine and efficient. Nevertheless the dialogues are a little boring ("Beijing seems to be a big city" , well, who doesn't know it?) and there is a BIG mistake in lesson 5.5 Places worth checking out in Beijing (the quizz) : the Great Wall of China CANNOT be seem from the moon ! Check it if you don't believe me. It's a myth !!!

10