Scoring integrity questioned

Someone whose account has been inactive for months just returned to Rocket Chinese and scored over 82000 points in one day. Previously, I have noted another person scoring over 25000 points in a single day. These huge surges in point totals indicate either a breakage in your system or manipulation by the user. Regardless, this activity undermines the integrity of your language teaching model. The point system is a useful tool in learning a language. Please correct this violation.

Hi nóng fū, Thank you for your post. Our apologies for any concern caused. I encourage you to contact our Customer Support team (support[at]rocketlanguages[dot]com) so that they can look into the specific users that you are referring to. Any information you can provide will be most helpful. Thank you, and we look forward to hearing from you.

I have no idea how someone can earn so many points in one day, but I have noticed that it would be easy to manipulate the scoring to gain more points faster. It's a shame that someone would use the system that way. I would rather earn fewer points and make sure I'm really learning. I just wish I could learn faster. I keep having to review and review. Sometimes it adds points, and sometimes it doesn't. The learning is the important thing, but the points do encourage me.

I have a hunch what is happening it that when a user becomes #1 on the leaderboard, Rocket stops showing their accumulations on the leaderboard until someone else becomes #1. Then, all of a sudden, at some point, all the points that the former #1 had accumulated is then shown on the leaderboard.

Rocket Language Support has informed me that they have identified the general source of the problem and are working on a fix. Perhaps, this is connected to my level of RL usage. I normally put in 3 - 4 hours a day studying Chinese and to RL's credit my language abilities have improved greatly over these last 130 days of intense study. Even with the rough edges, I highly recommend this product.