Feedback and Comments

This section is for issues that are not language related. You can browse the topics, do a search in the top right corner of this page, or start a new conversation.
  • Speaking and recording
    When I'm doing the speaking exercise, the answer gets checked before I've finished the phrase. And, in fact, only part of my speech is recorded. This is infuriating, because the answer gets played back to me before I've finished speaking.   Why is only...
    7 repliesLast post by Bird-lover Jun 5, 2026
  • Badges
    I know that a lot of you either don't like or don't care about the points and the badges, and that's fine. For me, being very goal-oriented, I find the feeling of satisfaction when I achieve a new badge very rewarding and motivating. The problem will co...
    11 repliesLast post by Bird-lover May 28, 2026
  • what is the best way to stud for a test.
    how should a person study for a test
    3 repliesLast post by Indy-Rocket-Languages May 26, 2026
  • Still motivated
    To my surprise and delight, reaching the highest badge (black star hero) has not dampened my enthusiasm to continue raising my personal point total even though, at present at least, there are no more badges to shoot for. Raising my point total is not rea...
    6 repliesLast post by Bird-lover May 25, 2026
  • Hi
    Hi! I'm learning Japanese. For other learners, good luck in learning!
    2 repliesLast post by Indy-Rocket-Languages May 24, 2026
  • Why are all results of exercises suddenly yellow instead of green???
    It looks to me that someone from the IT messed up the web version again. Suddenly all my exercises that I've done, that used to be green, now turned yellow, even if there were very few mistakes. That is not motivating at all and if rocket languages was a...
    14 repliesLast post by Indy-Rocket-Languages May 24, 2026
  • Number recognition
    I'm learning Russian, and we have an issue with number recognition on the site. No matter how well you pronounce numbers and see the correct numerals under the pronunciation, the site rejects the pronunciation. I was wondering if any of you studying lang...
    13 repliesLast post by Indy-Rocket-Languages Mar 24, 2026
  • I think there’s a mistake in the transcription
    In lesson 5.1   Mauricio: Claro que sí. ¿Cuándo es la fiesta? Amy: Es el sábado, el dos de junio.   When Amy is speaking she doesn’t say “el” before dos de junio.  From what I can tell, the transcription is incorrect?   thank you
    1 repliesLast post by Pedro V Feb 7, 2026
  • Badges and points
    Hi All This is not important or really relevant, but I am intrigued that different languages trigger new badges at different points. I have reset all my languages back to zero and have started from scratch and am trying to spend equal amounts of time wi...
    6 repliesLast post by IrishGreenEyes Jan 2, 2026
  • Is there a way to do random exercises covering everything you've studied to date?
    I find it is critical for me to go through and consolidate things that I have recently learnt. I know that in the Andriod app I can save favourite vocabulary and Flashcards, but that only covers so much.    What would be incredibly helpful would be a f...
    5 repliesLast post by Margaret-RocketLanguages Nov 18, 2025
  • The search bar is completely useless for finding stuff about particles if I want to be such a pacific parkway to go back and find it in the list so I can’t just search it up
    Every time I try to use the rocket Japanese search bar to find Pacific particles, I can't find it they never show up no matter what I search This is really annoying because sometimes I don't want to research every other particle I've learned about but it...
    2 repliesLast post by Indy-Rocket-Languages Sep 19, 2025
  • Can't add profile picture
    The directions say to click and crop your picture but nothing happens when I upload a picture and click on it
    8 repliesLast post by Howard-G Jun 13, 2025
  • The style of Rocket Languages
    Why do you use so many exclamation marks in the text? They're supposed to be used sparingly otherwise they lose effect. Overuse also makes the text appear childish and immature. Some of the Language and Culture lessons have exclamation marks after nearly...
    8 repliesLast post by Maxie May 11, 2025
  • role playing
    First of all, is there a ‘how to’ site? Secondly how do I replay my role playing conversation?  I answer and record but then would like to replay the entire converation with ME as the participant.  Is this possible
    15 repliesLast post by edmoonus Apr 16, 2025
  • question about written materials and a desired feature
    Hello my name is Eric.  I am a relatively new Rocket Languages user (Spanish for about two weeks).   Question:  One of the Spanish audio lessons suggested referencing the accompanying written materials.  Where are the written materials located?   Fut...
    9 repliesLast post by ChrisM108 Apr 14, 2025
  • technical problem with certification
    There seems to be some problem with the certification. I try to do the module 13 certification in rocket french and get this message after the first few:
    4 repliesLast post by Indy-Rocket-Languages Mar 26, 2025
  • What about AI?
    I remember reading in a statement from Rocketlanguages that AI has been considered, but decided that it's not ready yet. I like to disagree :-) I've been using a decent AI Language tool (not one of those who pretend, that you can be fluent in a month) an...
    15 repliesLast post by Riley Adams Mar 18, 2025
  • Rocket Spanish
    Just wondering have learners found that Rocket Spanish prepares them for speaking Iberian Spanish.  I am thinking of beginning to learn Spanish but would be learning it to speak it in Spain and not in South America..  Thanks
    3 repliesLast post by ChrisM108 Jan 29, 2025
  • Cannot download audio lessons to PC
    Hello, I cannot unfortunately write to support on this as the online form doesn't work.    I recently purchased Rocket French Course. I did so because I can download all the lessons to my computer. During trial, the option was in the audio player on t...
    9 repliesLast post by Ekli Dec 29, 2024
  • Benchmark
    Hi, I've tried twice to do the benchmark test, but each time it suddenly cut me off and gave me 23%, then 13%. Could it  be that it does this automatically when I try to have another go at a difficult question (although the format seems to offer this pos...
    8 repliesLast post by Scott_C Dec 9, 2024
  • why does it say I have only completed 9 out of 10 lessons when I have done all ten
    why does it say I have only completed 9 out of 10 lessons in a module when I have completed all 10?
    2 repliesLast post by Jonathan-Rocket-Languages Oct 14, 2024
  • Rounding up result percentage
    Hi, it's really nothing major but the results of “rocket certification” do not round up. So the result may look like: So I would implement a fonction to round the number up (or down) :)
    2 repliesLast post by Margaret-RocketLanguages Jul 3, 2024
  • Asterisks around part of feedback phrase
    The feedback for the “writing” portion of my latest lesson (Italian level 1 essere lesson) has double asterisks (e.g., **Noi siamo** simpatici) around part of the shown response. What do the asterisks mean? 
    23 repliesLast post by Scott_C Mar 21, 2024
  • Suddenly having lots of problems being understood
    Wondering if something changed in the Speaking part of the program. Occasionally it takes several tries to get it to recognize what i am saying. When i play it back, it sounds ok, but the text shown is crazy stuff. It does not happen very often, but it i...
    9 repliesLast post by Margaret-RocketLanguages Feb 27, 2024
  • Change to the website - recording now automatic
    All of a sudden today, the record is now automatically started after hearing the word/phrase (I was starting the Listening quiz). At the very least, I like a moment to review it in my mind and often I have to listen several times. I vote it goes back to ...
    21 repliesLast post by jason-oxenham-founder Feb 8, 2024
  • New feature needed: Flashcard with the full vocabulary
    I would really like the possibility to practice the vocabulary of every lessons/modules in a single place. It would be a very useful feature and would make the learning experience better. From a technical point of view it shouldn't require too much work...
    12 repliesLast post by ArminZ Jan 16, 2024
  • How can I delete the free trial of a course?
    How can I delete the free trial of a course? I was just being curious and it stresses me out that "Rocket Inglés" doesn't appear only like before, now I have some courses that stress me out to see on my home page.
    2 repliesLast post by Margaret-RocketLanguages Jan 3, 2024
  • Grammer practices and Lessons
    Hello, is there any place where I can learn and practice my French Grammar? Thanks
    2 repliesLast post by Jonathan-Rocket-Languages Oct 30, 2023
  • play it not working
    Today, I find that the play it section doesn't work in both German and French. When I try to use the play it section of lessons I get a message that something went wrong and a reload button. This appears to affect all lessons in Geman and also French, ...
    15 repliesLast post by ClaesR Oct 26, 2023
  • Can we fix the leader board sliding/cheating?
    Whats the point of having it if you can just sit there and click and recieve 3 points with 2 clicks of the mouse indefinately?
    40 repliesLast post by ChrisM108 Sep 23, 2023
  • Rocket Spanish vs Mobile App
    Rocket Spanish is intermittent at best when using tools for Rocket Certification or Benchmark tests. After a dozen questions it ceases to function on my tablet. I downloaded the Mobile App which works fine but I don’t see the tools option available. Am I...
    11 repliesLast post by Enxhi-Rocket-Italian-Tutor Jul 21, 2023
  • Is there a way to quickly jump to previous/next lesson?
    I like to replay the flashcards for each lesson several times. Is there a way to quickly jump to previous/next lesson without going back to dashboard first?    The right and left buttons at the bottom just take you to the next section of current lesson...
    4 repliesLast post by Margaret-RocketLanguages Apr 17, 2023
  • New languages being added anytime soon?
    I saw on the forum that there have been requests to add Hebrew to the language catalog as far back as 2015 and that they were sent to the development team but without any progress. Does anyone know if this company has added any new languages since its in...
    4 repliesLast post by Margaret-RocketLanguages Jan 25, 2023
  • Is there anywhere to report specific bugs?
    Hey   Is there anywhere to report specific bugs?   I’ve found a few instances where vocab is missing a translation or audio, and a few cases where the audio plays via the web app but not on an iOS app - be good to know where to direct these to
    3 repliesLast post by Iain-McC Jul 13, 2022
  • Could we apply flash cards, write it, know it to the Saved Vocab?
    It would be a great help if, in addition to making our own selection for the Saved Vocab, we could also apply the useful tools like flash cards, know it, and write it to the Saved Vocab. Even just the flash cards would be good enough.
    4 repliesLast post by Scott_C Jun 30, 2022
  • What happened to flashcards?
    Are the flashcards and other tools (e.g. know it, write it) broken? I used to be able to redo the flashcards that i did not mark green (complete) the first time through. This allowed me to reduce the number of flashcards in each session, leaving only the...
    3 repliesLast post by Margaret-RocketLanguages Jun 14, 2022
  • Have buttons for special characters
    As you type, it'd be nice if the special character buttons were to pop up when needed and you just press the number next to the character. It keeps things moving quickly, especially when you're writing as you listen. https://www.linguno.com/ has done thi...
    2 repliesLast post by marieg-rocket languages Jun 1, 2022
  • Provide text of audio lesson?
    Hi, I'm  new to this (Italian) course and am loving it, particularly because it gives such good groundwork for the lesson during the initial audio lesson.  However, some things might be said in there that I want to refer back to and I don't want to re-l...
    11 repliesLast post by moralawardsuit Apr 26, 2022
  • Would love to see android auto support in the app
    ljl;kjlkj
    3 repliesLast post by marieg-rocket languages Mar 30, 2022
  • Forum unsubscribe not working
    Hi I made a post on this forum https://app.rocketlanguages.com/members/forum/general/rocket-languages-blog/the-2022-edition-has-arrived and now i can't stop getting updates for that thread. The emails include a link but all it does is redirect to http...
    6 repliesLast post by RobertC106 Mar 24, 2022
  • My old program
    Can you please bring back my old program that I've paid already. I much preferred the format and accessibility. I can't seem to access all the program to allow me to revise, consolidate my learning. Much thanks in advance.. Apenisa.
    2 repliesLast post by jason-oxenham-founder Mar 21, 2022
  • Can I reset my progress?
    I'd like to reset my course progress for Japanese. It's been a while since I've studied and I'd like a fresh go at it. Can this be done somehow?
    5 repliesLast post by EarleyGrave Jan 26, 2022
  • Fine tune playback speed
    Hello! I just started Rocket Korean 2 days ago and found the normal audio playback speed (1.0x) a bit slow but the next speed up (1.25x) is way too fast for a complete beginner like me.  Is it possible to adjust the playback speed with finer increments,...
    2 repliesLast post by marieg-rocket languages Jan 3, 2022
  • A good way to suggest corrections and give feedback per lesson?
    Hi! First of all, thanks for building this awesome product. I've used a few language learning tools to learn French before and Rocket French seems to be the most engaging and I really like the way it teaches using casual conversations rather than nonsense...
    12 repliesLast post by Maxie Oct 29, 2021
  • jumping off a cliff
    hi. i am seriously thinking of jumping off a cliff; in other words, i going to take a vacation in ecuador with the intent of moving and living there. why the cliff analogy, you ask?? well, i'm 80 (strong, fit, with no health issues (a little excess pee s...
    6 repliesLast post by Maxie Oct 12, 2021
  • App consistently crashing on Xiaomi Redmi smartphone
    Before I used the Android app on a Huawei phone, where it worked alright. I now have a Xiaomi Redmi Note 10. The app crashes each time. I have uninstalled and reinstalled but cannot get it to start.
    3 repliesLast post by NicholasL23 Sep 29, 2021
  • Switch to hide French (or English) in Saved Vocabulary
    I save some vocabulary from each lesson as a succint way to review key phrases/words. It would be very helpful  to have a master toggle  to hide the French (or the English) for all saved vocubulary to test our ability to translate.  Also have a toggle fo...
    3 repliesLast post by marieg-rocket languages Aug 31, 2021
  • Play button and Recording not working
    I'm having difficulty completing my lessons, thanks to the play button and record button not working. I've had issues in the past where I would click record and see that it hears me, but the microphone icon would turn pink and not allow me to click it a...
    30 repliesLast post by Liss-Rocket-Languages-Tutor Aug 10, 2021
  • Flash Cards
    Hi, I really like the program, especially the new section where you add the words in Devanagri at the end - like Duolingo but 100 times better! One piece of feedback though which would make it even better, is it would be really good if one could access...
    5 repliesLast post by marieg-rocket languages Jul 29, 2021
  • Survival kit
    Menu второе there is no response to recording this one item … as if not set for voice recog % feecback to speaker; others are fine.  
    3 repliesLast post by Margaret-RocketLanguages Jun 22, 2021

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