Forum Can't add profile picture

Can't add profile picture

Bubba

Bubba

October 22, 2010

The directions say to click and crop your picture but nothing happens when I upload a picture and click on it
Sayaka-Matsuura

Sayaka-Matsuura

October 25, 2010

Bubba-san, I've forwarded your post to our IT team. I will let you know as soon as possible as they get back to me with why you are not able to add a profile picture. Thank you. - Sayaka ;)
Bubba

Bubba

October 25, 2010

Thank you Sayaka
Sayaka-Matsuura

Sayaka-Matsuura

October 25, 2010

Hi Bubba, The bug is fixed - please try again. Thanks.
Bubba

Bubba

October 25, 2010

I tried it again and I still can't get it to work. When I upload a pic and click to crop it, nothing happens. I am used to seeing a cropping tool so I can draw a box around the area I want to select. Perhaps this works differently? Please advise.
Bubba

Bubba

October 26, 2010

Qué Bien! Now it works.
Flint--

Flint--

April 6, 2011

I had the same problem, it seems Rocket wont let you upload a photo of only 250k
Howard-G

Howard-G

May 15, 2011

I have the same problem. What is the maximum file size please.

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