I have recently tried the new trial games on offer. Unfortunately I could not control the words that came down the screen to move them to the appropriate position and the words moved down the screen too quickly. Before I had chance to position the words were off the screen and I was timed out. I am using an HP netbook computer. Thanks Tony

Hi Tony, Are you using the trackpad? I find it much easier if a mouse is attached to my laptop when I play. Did you have difficultly with both games? or just Phrase Master?

Thanks Bruce I have tried a mouse and it is with Phrase Master that the problem occurs. I have no control at all over the positioning of the words. Thanks

I have pretty much the same problem. Also if I manage to catch the words they 'stick' before I can put them into their respective boxes.

I am playing mega verbs, but so far I have not got one correct answer. For example the verb "mettre" in the present tense of the french form "Elles", I can't figure whether I must typ in the box 'Elles mettent", "mettent", "avoir mettent", Elles avoir mettent", or the future or imperfect form of the verb. All the combinations I try are wrong. Can somebody please give me a clue as to waht I should be typing in - using for example the verb "mettre" and the present tense? From the example I should be able to figure out what the gme actually wants me to do.

I have a problem with the "Phrase Master" on Level 11 I can see the words on the right side of the picture, but the words don't come down. I have tried several times but the sentence : "wie geht's dir im Moment" does not work - It's OK with the others sentences in Level 11 Excuse me for the mistakes, but I am French and my Englisch is not perfect.

Hi Tamiatis, Our apologies for any inconvenience caused - our IT team has fixed the error in Level 11. Hope that helps!

I have these problems with the games: Word Master doesn't have sufficient boxes to put the words in and Phrase Master doesn't show a place to put the words in order. I have problems in every level. Please, fix them. Muchas gracias.

Hi Jose, We're sorry to hear you're having problems with the games. Please ensure you have the latest version of your browser, or use our recommended browser - https://www.google.com/intl/en/chrome/browser/ If you are still having problems even with a different browser, please email our support team using the Help & Support link at the top of the page. Hope that helps!