purchased with full price can t get lessons

robander – Mon, 15 Jun 2009 14:56:59 -0500

I purchased rocket italian last night the only thing i can get are lesson 2 and 1 examples. will i eventually be given a link to download the package?? is waiting part of the initial process?

Maria DiLorenzi – Mon, 15 Jun 2009 20:42:25 -0500

Hi Robander!

I apologize for the inconvenience. After the purchase process you should have been redirected to the Rocket Italian Learning Lounge where you can find all the different components.
If this didn't happen or you don't have your login set up then please email support@rocketlanguages.com with your details and they will get you started.
Romina
Rocket Italian Team

netita89 – Tue, 28 Jul 2009 01:54:23 -0500

Hi,

Just wondering if audio clips in Gramma & Culture text lessons are working for you. In my case it's waiting forever for them to load and I've never seen them working, though in over lessons and tests audio clips are loading fine. I'm communicating with "support" for quite a while with no help.

Thanks

Maria DiLorenzi – Tue, 28 Jul 2009 20:50:42 -0500

Hi there,

I'm sorry to hear that.
Have you tried using Firefox?
Some people seem to have trouble when using Internet Explorer, but it seems to work just fine in Firefox.
Please let us know how you get on.

Thanks

netita89 – Wed, 29 Jul 2009 01:09:26 -0500

Hello,

I wonder what do you mean by "Some people seem to have trouble when using Internet Explorer". What trouble you're talking about. If it's not working in Explorer (the most used browser), you have to fix it. Still want to know are audio clips in Gramma & Culture lessong working for anybody.

Junella – Wed, 29 Jul 2009 04:39:14 -0500

Hi,

No, I also can't get audio clips in grammar - never have been able to. I didn't even know "those white empty boxes" were audio clips until they flashed up momentarily one day.

Maria DiLorenzi – Thu, 30 Jul 2009 03:57:58 -0500

Hi there,
it seems that some versions of Internet Explorer don't display the audio files correctly.
We are working on it right now and hope to have a solution by the end of next week.
In the meantime we recommend using Firefox to be able to listen to the audio files.
Thank you for your patience.

purchased with full price can t get lessons

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purchased with full price can t get lessons

Try Rocket Italian for Free

Sign up for your Free, No-obligation Trial and see how well Rocket Italian works for you!

No Credit Card Required

Sign up for your Free, No-obligation Trial
and see how well Rocket Italian works for you!