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Average Rating: 4.7

Chinese Platinum: Level 3 pulldown problems.

nóng fū August 29, 2017, 3:48 am
When running Chrome and using Platinum: Level 3 Survival Kit Lesson pulldown menu I often have trouble accessing the menu items displayed in the pulldown.   As I move the cursor to make the selection, the menus transition.  This seems to only be a problem for Platinum: Level 3.
Chinese Platinum: Level 3 pulldown problems.
Alan-L1 August 29, 2017, 5:06 pm
Yes. I have the same problem.
Chinese Platinum: Level 3 pulldown problems.
Lin-Ping October 29, 2017, 9:16 am
你们好!

Are you still having problems with the menu?

   -   Lin Ping
Chinese Platinum: Level 3 pulldown problems.
nóng fū October 29, 2017, 4:21 pm
Yes.
Chinese Platinum: Level 3 pulldown problems.
nóng fū October 29, 2017, 4:22 pm
My apologies.  I am very happy to see that you have returned to RC.  Welcome back Lin-Ping.
 
Chinese Platinum: Level 3 pulldown problems.
marieg-rocket languages October 30, 2017, 6:32 pm
Hi nóng fū, 

Thank you for your feedback. I am sorry to hear you continue to have problems with the course; could you please send us a screenshot of what you see on your side? Please send it to us at  

Kind Regards

 
Chinese Platinum: Level 3 pulldown problems.
nóng fū October 30, 2017, 9:22 pm
To observe this error a screenshot would not be sufficient, a video capture of the event would be necessary.
 
Chinese Platinum: Level 3 pulldown problems.
marieg-rocket languages October 31, 2017, 1:12 pm
Hi nóng fū, 

I think I know what you are referring to, it is a bit hard to get to the lessons since the box where the lessons are contained is not at the same level as the Survival Kit heading, so you have to be very precise with the mouse in order to access the lessons; it is possible to access the lessons but is not as easy as with the other levels.

I have gone ahead and sent a video to our tech support team to see if there is something that could be done about it. 

Kind Regards!
Chinese Platinum: Level 3 pulldown problems.

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