Forum Very slow initial access to content when accessing members-access URL

Very slow initial access to content when accessing members-access URL

toru e

Is anyone else having problems with accessing the site initially from the "members.rocketlanguages.com/Access" link? I've tried logging in and out, using different browsers, day or night, using mac and pc, and it's been the same issue since at least the weekend.  It takes minutes until the portal with the different languages comes up.

At this point, I'm only going through the Japanese lessons, but I also look through the French forum to see if there's something I can help with. Linking directly to the Japanese dashboard seems to be faster, it's just that access portal with the multiple languages that's slow loading.

marieg-rocket languages

Hi torusan, 

We apologize for any inconvenience caused. I have forwarded the issue to our tech support team so they can review it.  Once I get a reply, I will let you know.

Kind Regards. 
 

toru e

I just tried it, and it's now just a slight delay (less than 5 secs) instead of minutes, so either I was hallucinating, or they've fixed it. :) Thanks!

marieg-rocket languages

Great! Good to know it's working better! :) 

Kind Regards!
 

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