Problem with Interactive Audio Course Lessons Play It Feature

Ron-Antibes October 25, 2017, 5:31 pm
Starting yesterday morning, when I use the Interactive Audio Course Play It! feature. Selecting the "Play As" role of the second person (in this case Paul) at the end of the conversation the "Rate It" bar doesn't appear at all or takes 30-60 seconds to appear. This doesn't occur when selecting the roll of the first person. I've tried several lessons with the same results. I also tested this issue with other computer with the same results. 
Problem with Interactive Audio Course Lessons Play It Feature
Tony-S10 October 25, 2017, 10:50 pm
I am having similar slow experiences in Rocket Japanese at the moment. So it may be a glitch on their end of the servers and not your computer.
Problem with Interactive Audio Course Lessons Play It Feature
sfpugh October 26, 2017, 6:50 am
Yes I experienced the same thing yesterday (25th) in German. Very long wait until the rate it buttons appeared.
Problem with Interactive Audio Course Lessons Play It Feature
JonathanB14 October 28, 2017, 8:05 pm
I have been having same issue last few days, with Paul.
Problem with Interactive Audio Course Lessons Play It Feature
Ron-Antibes October 28, 2017, 9:15 pm
It appears to be a system wide issue. I'm not sure why the rocket folks haven't responded to this issue. Do we need to submit a formal support request?

I have found a workaround. Just click anywhere within the Interactive Play It Feature window and the Rate It bar will appear immediately appear.
Problem with Interactive Audio Course Lessons Play It Feature
Ramsey-P October 30, 2017, 2:29 pm
I have been having the same issue with spanish and arabic. The solution seems to work.
Problem with Interactive Audio Course Lessons Play It Feature
Matthew-H68 October 30, 2017, 7:29 pm
I've noticed the same thing with the "Hear It " tests on my current lessons in Spanish. Maybe we should tell them about it, 'cause I've tried the workaround that Ron mentioned without success.
Problem with Interactive Audio Course Lessons Play It Feature
Ron-Antibes October 31, 2017, 2:15 pm
To All,
I summited a formal support ticket to Rocket on October 30th through the Help Center.

Brittany,
When an Interactive lesson freezes or goes into delay mode, try clicking on one of the green "Select Level:" buttons. That one always works for me.

 
Problem with Interactive Audio Course Lessons Play It Feature
marieg-rocket languages October 31, 2017, 2:37 pm
Hi there, 

Our apologies for this inconvenience and for the delay in getting back to you. I have gone ahead and reported the problem to our tech support team; once I have a reply, I will let you know. 

Kind Regards. 
Problem with Interactive Audio Course Lessons Play It Feature
Matthew-H68 November 1, 2017, 12:53 am
Thanks Ron
Problem with Interactive Audio Course Lessons Play It Feature
yademas November 4, 2017, 3:16 pm
"Play It" feature is still SO messed up.  
I'm having all of the problems mentioned above, particularly the freezing of the Mauricio dialogue audio after each sentence.  I have to repeatedly hit the "get started" button after each of his sentences to continue.  
Also...lesson 21.1 The Family Reunion...the last sentence in the dialogue is "Uh..."  Very bad choice for any voice recognition program.  It freezes there, and I cannot get it to register no matter what I say (or scream), and I am unable to progress and finish the section.  
It's frustrating.
(edited to add that I'm using Chrome)
Problem with Interactive Audio Course Lessons Play It Feature
Ron-Antibes November 4, 2017, 6:55 pm
I've experienced the same issue as well with the Play it! feature. I've discovered that when it freezes, if I just click within the blue highlighted box of the current dialog it will continue to play.

Regarding voice recognition, I find that in some cases I'm forced to way over emphasize some letters within words. I go to Google Translate and test it there to determine if it's my pronunciation or the Rocket program.
Problem with Interactive Audio Course Lessons Play It Feature
sfpugh November 5, 2017, 10:06 am
Yes, "play it" is still getting stuck in German but that trick of hitting the "get started" button works great, thanks for the tip.
Problem with Interactive Audio Course Lessons Play It Feature

Ask a question or a post a response

If you want to ask a question or post a response you need to be a member.

  • If you are already a member login here.

  • If you are not a member you can become one by taking the free Rocket Spanish trial here.

Over 1,200,000 people love Rocket Languages

Here's what Rocket Languages members have to say:

Andrei Freeman - Pennsylvania, USA

Andrei
Freeman

Pennsylvania, USA

Rudi Kopp - USA

Rudi
Kopp

USA

Carmen Franceschino - Pennsylvania, USA

Carmen
Franceschino

Pennsylvania, USA

Kelly Scali - Chicago, USA

Kelly
Scali

Chicago, USA

Mark Waddel - Auckland, NZ

Mark
Waddell

Auckland, NZ

William McGill - Florida, USA

William
McGill

Florida, USA

Probably the best language tool I've come across. Actually love it more than Rosetta Stone and Duolingo

Try our award-winning online Spanish course for FREE 受賞歴ありの英語学習ソフトウェアを無料でお試しください Pruebe nuestro galardonado software del idioma inglés GRATIS

(And see how easy it actually is to learn Spanish... even if you've tried and failed before) (そして英語学習がどれだけ簡単か、肌で感じてみてください…今までに失敗したことのある人でもそれが分かるでしょう) (Y vea qué tan fácil es en realidad aprender inglés… aún si lo ha intentado y fallado antes)