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Rocket French Reviews

Find out what actual users have to say about our courses through their Rocket French reviews.

Average Rating

4.7

Rocket French review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4946 Customer Reviews

5 Stars

76.6% (3789)

4 Stars

15.3% (757)

3 Stars

4.9% (242)

2 Stars

2.1% (105)

1 Star

1.1% (53)

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Matthew Kerouac

Matthew Kerouac

France

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Very poor experience regarding the numerous simple spelling mistakes and inconsistent and sometimes just plain wrong translations. I expected much more from a paid for language learning tool.

Response from Rocket Languages

Response from Rocket Languages: Thanks so much for your review. When writing translations, we try to find a balance between being as literal as possible, while also conveying the meaning of a sentence. If there are any phrases you think we could translate more literally, please don't hesitate to send them through to our customer support team. Regarding spelling errors, we are in the process of going through all of the Rocket French lessons at the moment, and so you should soon find that this is no longer an issue. Our apologies for the frustration caused!

4
Clare Reed

Clare Reed

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I decided not to pursue learning French after paying for the course the week after I purchased it as I wanted to change to the Italian course instead. I asked for a refund twice through the help section and have still not received a refund or acknowledgment that I have asked for a refund. This is a real shame as I was going to purchase the Italian course once I got the refund now I don't trust Rocket Languges to fulfill their promises.

Response from Rocket Languages

Response from Rocket Languages: Hi Clare - I am sorry about the miscommunication here. If the wrong course is bought, or even if a Level is too easy or hard, then we will swap it for no cost. I am not sure what happened with our emails to you, please check your junk folder. In the meantime a refund has been issued!

8
Stephen Andrew

Stephen Andrew

Arlington, MA , United States

Rocket French
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I have used Rosetta Stone and Berlitz in the past to become comfortable with Italian and German before trips. I found both of those much easier than Rocket. The English accent of the narrator makes it hard to follow, and the pace is very slow, which leads me to get distracted mid-lesson.

Response from Rocket Languages

Response from Rocket Languages: Hi Stephen - I am sorry to hear that Rocket French isn't for you. We do of course have a 60 day money back guarantee if you don't like it. Just contact customer support!

2
Bruce Kaplan

Bruce Kaplan

United States

Rocket French
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I was very satisfied with Rocket French Intermediate, so I purchased the Travelogue. Unfortunately, the Travelogue was highly disappointing. It is of very limited value as a language learning tool, and its interest as a cultural document was modest at best. I can't imagine wanting to go through it more than once. Additionally, it is poorly recorded or edited, with the French dialogue for some reason sounding muffled. After a good initial experience with Rocket French, this course has soured me on the program.

Response from Rocket Languages

Response from Rocket Languages: Hi Bruce - I am sorry to hear your feedback. We have though just added in full French translations for every part of the Travelogues, as well as full recordings of the Travelogue scripts, so they now work very much like the Interactive Audio lessons from Levels 1-3.

11
Stewart  Hay

Stewart Hay

Rocket French
Criteria
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I have been studying French for the past 2 years. I always had difficulty with speaking the language. Rocket French has helped very much with my confidence in speaking the language. Rocket French has proven to be a fun way to improve my French language skills

17
Sarah Wiley

Sarah Wiley

Tampa, FL , United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I am finding the program difficult to use. I cannot access the written or quiz sections. It is also a problem trying to access the subsequent module. I wish I had purchased only Level 1. The opportunity to listen and have my pronunciation corrected is appreciated but I would like to be able to access the rest of the module segments.

Response from Rocket Languages

Response from Rocket Languages: Hi Sarah - That is a strange thing to have had happen. Can you please contact customer support if it persists and we will get to the bottom of it.

3
Patrick Sheedy

Patrick Sheedy

St. Paul, MN , United States

Rocket French
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I can't. you won't let the honest responses be submitted. there is nothing awesome about your program. Neither, do you respond in a timely manner to concerns. So if you want honest then let them be submitted

Response from Rocket Languages

Response from Rocket Languages: Hi Patrick - It looks like your review has been submitted correctly?

3
Mark Judd

Mark Judd

United Kingdom

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The grading system is all over the place. They have a colour coded system that is meant to reflect proficiency but it patently doesn't correspond with any of the lessons. I completed all the modules available, everything was correct but the colour coded system gave me 1 green tick and 4 yellow symbols. It makes no sense.

I asked for an explanation for this but the response made little sense too.

I think somewhere in the Rocket system is a great app waiting to break out but it is currently too cumbersome which is a pity.

They ask users to write something awesome, they are assuming people think the app is awesome when it isn't yet.

Response from Rocket Languages

Response from Rocket Languages: Hi Mark - Thanks for the feedback. The app has been completely updated as of 2019, so any glitchy behavior is hopefully sorted out!

1
Ruth Skandera

Ruth Skandera

Nigeria

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

It is WAY to expensive for what it is! Not worth it.

Response from Rocket Languages

Response from Rocket Languages: Thanks so much for your feedback. We believe that our courses offer the best "bang for buck" because you will actually learn and be able to use the language, rather than just pick up a few phrases here and there, right from the start. Rocket French teaches you 1000s of practical words and phrases, as well as the grammar rules that help you put it all together. The course gives you lots of opportunity to practice what you have learned, and really build your French speaking confidence. Plus, the courses come with lifetime access to the lessons, and so they very quickly become far more cost effective than other methods of learning, such as group classes or private tuition. I hope that helps!

3
Lynn Herndon

Lynn Herndon

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I cannot tell you how frustrating it is to try to use this program. The program has so much trouble hearing what I'm repeating back to it. The company's FAQ says to use headsets; I am. Then it says it's because they have it tuned to "native speakers." Well, what good does that do a person who is not native? I don't think native speakers are using RF! I'm not new to the French language so my pronunciation is not bad. I can only imagine how annoyed someone completely new to this would be feeling right now. If it's anything close to how I feel, it's not very good.

Response from Rocket Languages

Response from Rocket Languages: Hi Lynn - I have emailed you to find out more about what's going on. The voice recognition system works off a Google database so it should be very exact.

4