How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
I've just had a problem accessing the membership area and it was probably my fault - certainly some of it was - but the response from Maria and Ayesha has been really fast and really thorough - replying quickly to every email moan I made until they had worked out what was going wrong. That's all you want really when things go wrong - to get it dealt with straightaway. I'm impressed.