Brian Rawls

Brian Rawls

Rocket French — United States

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I am learning French. The program is good but far from perfect. There are problems with voice recognition. Level 1, Chapter 5 has a summary test that tests words that have never been introduced. Who proofs this stuff? One new word, 'manquer', translation "miss". What kind of miss? The "stories" are usually 25 minutes long and of little value. Customer support? Virtually nonexistent. During weekday normal hours there is a help desk, when you complain about something she will refer to IT department. IT department has a perfect record of never getting back to me so I quit writing notes to improve the course. The French course is good but could be much better if Rocket had interest in improving.