Megan Paterson

Rocket Spanish United States

Overall
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
Well, this is not awesome, actually. Just a couple of things.
1) First of all I am very pleased with the product overall. I don't have much to compare it to as it is the first time I have purchased a language program. But I did sign up for trial periods for several and I thought Rocket was the best overall. So I am pleased. 2) However, I acted too quickly to purchase during my trial period because only 2 days after making my purchase the product went on sale. I called customer service twice (never got to talk to a real person either time) and had to leave a message as there was no one to answer the phone. I wanted to see if I could get the sale price. To this day I still have not gotten a call back. So...kinda disappointed in the customer service actually. Maybe next time I won't act so quickly. : /