Thomas Ramer

Rocket Japanese Okinawa , Japan

Overall
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend to a friend?
How was the Customer Service?
The free trial was very good. Elected to purchase 1st set based on the free trial. Had some issues with unlocking the purchased due to my error. This was pointed out by a very helpful customer service person, however, it did take sometime for a response. Got very frustrated waiting for a response after several emails, / customer help calls.
Once unlocked my account works really well. The lessons are on point and user friendly. Strongly recommend.