How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
Rocket Italian — New Jersey , United States
I like the program, though it goes VERY slowly and each unit is terribly long. But the biggest problem is that after working for awhle on a unit it crashes and I get a message saying "aw snap, something went wrong". This happens every day
Note from Rocket Languages: Hi Carolyn, thanks for submitting this review. Marie from our Customer Support Team has contacted you to solve the problems you're having. Happy learning! Your Rocket Languages Team
Rocket Japanese — Okinawa , Japan
Very disappointed in this product. Trial was very good. Purchased Step #1 with coupon. Have not received access nor response to my many emails. Feel like I was suckered. Again Free Trial very good. Enticing once paid nothing. Again maybe a glitch. No response from Customer Service opens the door for negative assumptions
Note from Rocket Languages: Hi Tom, thanks a lot for your feedback. We are very sorry you aren't satisfied with our product. Our Customer Support Team has contacted you to solve any issues you've had. All the best for your Japanese learning, the Rocket Languages Team.
Rocket French — United States
Overall a good course - perhaps a few too many bells and whistles. In the French course the instructor needs to speak MUCH more slowly and enunciate more clearly. Speaking too fast, especially in the early stages, does NOT provide the student with proper pronunciation. It may be the way many French people speak day to day, but you need to learn the proper way to say things before speaking rapidly. I speak some French and what I'm hearing is not clear for a new student to learn properly.
Rocket French — Arlington, MA , United States
I have used Rosetta Stone and Berlitz in the past to become comfortable with Italian and German before trips. I found both of those much easier than Rocket. The English accent of the narrator makes it hard to follow, and the pace is very slow, which leads me to get distracted mid-lesson.
Rocket French — Santa Monica, CA , United States
Nothing "awesome" to say. I thought you wanted my honest, candid feedback. Still waiting for help on the problem of inserting special characters in the writing practice section of lessons. Rocket told me I must wait two to four days.
I get the impression Rocket also doesn't teach grammar either—at least not overtly. Disappointing. What's your return policy?
Rocket Italian — Pacific Grove, California , United States
My overall impression of the level 1 program is that, with the exception of vocabulary, and the present tense, Rocket Italian Level 1 is very weak on teaching the student Italian grammar. An example of this is the use of prepositions.
Rocket French — WHY , Angola
UMMMMM FIRST OF ALL IT WON'T LET ME DO OTHER LESSONS BECAUSE I'M JUST DOING THE FREE PART - IT ADVERTISES THAT IT'S FREE - A COMPLETE TRICK!!!! OUTRAGEOUS! IT DOESN'T TEACH YOU PROPERLY - IT TELLS YOU TO REPEAT THE STATEMENT/QUESTION AND THAT'S IT!!! NOTHING ELSE! I AM VERY UNSATISFIED WITH THE WHOLE EXPERIENCE AND WOULD RECOMMEND NOT LEARNING FRENCH FROM THIS HORRIBLE WEBSITE - I WOULD SUGGEST NOT EVEN LOOKING AT THIS WEBSITE!!! A SCAM, I TELL YOU!
Rocket French — Gaborone , Botswana
Rocket Languages is an excellent way to learn a language . It opens you up to how you can pronounce the language through following the tutor. I enjoy the bit where you have to write because it is a good practice to know the words and how to pronounce them. I also like the flash cards because they enable you to pronounce and get to hear if you are doing it properly. My favorite is the quiz because it gives me the opportunity to show that I understand what I have been learning. I like Rocket Languages to an extend that I will not hesitate to recommend it to anyone willing to try it. I enjoy it when it also corrects spelling to show you where you went wrong right away.
Rocket French — United Kingdom
The grading system is all over the place. They have a colour coded system that is meant to reflect proficiency but it patently doesn't correspond with any of the lessons. I completed all the modules available, everything was correct but the colour coded system gave me 1 green tick and 4 yellow symbols. It makes no sense.
I asked for an explanation for this but the response made little sense too. I think somewhere in the Rocket system is a great app waiting to break out but it is currently too cumbersome which is a pity. They ask users to write something awesome, they are assuming people think the app is awesome when it isn't yet.
Rocket Japanese — Tokyo , Japan
Rocket Japanese: it's been two (April 14.) months since the Rocket Language app for iOS has been updated and since I am not able to use it anymore as it is not possible to write in hiragana/katakana anymore. I contacted support, got (after days - and weeks) assurance that it will be taken care of - yet the "bug" update 2 weeks ago did not address any of my clearly communicated (screenshots and screenvideo) problems.