Find out what actual users have to say about our courses through their Rocket Languages reviews.
The customer service is completely non existent. I have tried a few language courses over the years and this is by far the worst. It would be helpful to get a response but even that basic service eludes this company. The product offered might be useful if you could only get to it. Finding answers is like pulling your own teeth out. The company offers to learn a language fast ........yeah ok but it takes three days of waiting for.......... Nothing no response. Disgusting
Note from Rocket Languages: Hi Nicholas, thanks for your feedback. We are very sorry to hear you aren't happy with our courses. Our Customer Support Team has sent you a follow-up message to solve any issues you might have. All the best with your language learning! Your Rocket Languages Team
Italian, it started off great but the guy's voice has become tired and boring. In fact I can't bring myself to listen to it anymore simply because his voice depresses me. Maria is great, energetic and up beat, but the dude, o' maron! Lui e molto stanco.
Almost Great
The organization of material, and its presentation are great. There is one technical flaw, however, and it is major, and inexcusable in this very expensive app. In neither the Lesson or the Conversation can you stop or go back to something that you are not sure of. In learning a language, there are ALWAYS situations where something specific is not clear and you need to confirm or correct what you just heard. It’s amazing that you in order to find that specific thing you need to double check, you have to finish the entire lesson or entire conversation, go back to the very beginning and listen to the entire thing again! That is a MAJOR technical flaw, and I am amazed that, although it has been mentioned by other reviews, it hasn’t been fixed. If that were fixed, this would be a 5 star app, now it’s only a 3 star app.
As I am very much intersted in learning korean as I am an BTS ARMY and m very much fond of learning korean so that i can understand them and when hopefully when I meet them I can talk to them properly..........m very thankful ................................................................................saranghaeyo !!
BANGTAN SONYEONDAN :)
I used to really enjoy these lessons (taking the Japanese course). The banter between tutors Sayaka and the original Kenny made lessons enjoyable and fun. Since I had returned from my trip to Japan I had taken a short break from practicing, but I recently jumped back on only to learn that the original audio lessons have been replaced with a super boring monotoned narrator. While the program did initially help me impress all of my Japanese friends, it no longer feels like I have lifelike tutors to encourage me to keep up my studies, just a robot with choppy cut and paste vocabulary being lectured at me. The enthusiasm of the lessons is gone and sadly so is mine with learning from this program.
Response from Rocket Languages
Response from Rocket Languages: Hi Christopher - We are sorry that you feel that way. The decision was made to replace the non-native speaker (Kenny's) parts with a native speaker. The decision basically came down to answering "what provides the best and most authentic learning experience for the majority of learners?". While Kenny has been a big part of Rocket Japanese we just thought that his accent compromised the voice recognition functionality.
There is a lot to love about Rocket Languages - particularly the way you are encouraged to speak and interact with the material. The material, though, is the reason I am cancelling Rocket German Level 3. There are many useful words, structures, and conversations here, but I seriously have to question the didactic approach. Explanations of necessary grammar concepts were often missing or incomplete. Useless vocabulary (e.g. "Ha ha") is given equal weight with sentences much too long to memorize. Good model sentences are mixed in with numerous old song lyrics, tongue twisters, and "Max und Moritz" lines which should be presented just for entertainment. I was spending far too much time trying to weed out the material that had no real value for learning German. I must admit that I'm disappointed in this course. I've used Rocket French and was very impressed, but this course needs an overhaul before I can either use or recommend it.
Note from Rocket Languages: Hi David, thanks a lot for leaving us a review. We're currently in the process of reviewing Rocket German - so this is valuable feedback! We're sorry you weren't satisfied with the course and hope you might reconsider after Rocket German Level 3 is updated. Until then - happy learning! Your Rocket German Team
Summary: It is most important to start SPEAKING a language as soon as possible to get comfortable with it. I think that Rocket does a decent job getting you ready with some key phrases, pronunciation, and review, but it overloads the learner with too much new vocabulary per lesson.
Format: I really like the audio format in a nice progressive pace and it's less 'cluttered' than the popular pod101 program. The review material is very well rounded, using audio, writing practice, spanish - english and english - spanish practice, plus flashcards (english - spanish).
Overall audio quality: Try the trial to hear them speak. Decide for yourself. In my opinion, Mauricio has a good accent and Carmen speaks slowly. Amy is a dork and I get a little tired of hearing her voice. Her Spanish makes me cringe. The "repeat after me" can be very rushed and I have to pause so that I get a chance to actually repeat a phrase.
Workload: The dialogues can be quite long (some almost 45 minutes!) and the practice has WAY too much vocabulary to absorb for one lesson. I'm currently doing a lesson in Level 2 that has 117 words.
I would like to learn Korean on my different devices, Mac, iPad and MS Surface, but I have no clue, how the program remembers how far I had already advanced on one device, when I continue with another. There is apparently no way to log in with my ID and Password, so that the program knows who I am. This feature probably exist, but it is difficult to find out where and how.
Note from Rocket Languages: Hi Jac, thanks for your feedback. Someone of our customer support team has reached out to you to solve this issue. All the best with your Korean learning! Your Rocket Languages Team
I have only just started the course which is fine so far. My criticism would be that it does not reflect the way people talk in France. No one has ever said salut to me and the standard greeting is bonjour
I used Pimsleur courses before. This is equally as good, but I am using exclusively in a car. The Pimsleur is better in a car as the lessons automatically come on to the next lesson and the program keeps track of where you are and Apple CarPlay controls work better than Rockets. The arocketvwoukd be better if it were seamless to a CarPlay experience. Also the review words should keep repeating in several lessons to make it easier to remember, rather than only one review time in the following lesson. Multiple repeats help sear it in my brain. For these reasons, Pimsleur works better for me.
Moderators Note: Thanks for the feedback, Ivan. You can use Rocket courses in a similar way by using the iOS app, downloading the Interactive Audio lessons to your app for offline usage, and then playing those sequentially. I hope that helps. All the best from the Rocket Languages team.