Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4946 Customer Reviews

5 Stars

76.6% (3789)

4 Stars

15.3% (757)

3 Stars

4.9% (242)

2 Stars

2.1% (105)

1 Star

1.1% (53)

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Stephen Harp

Stephen Harp

United States

Rocket Spanish
Criteria
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I only use the web interface. I'm not a fan of apps on my phone. The web interface mostly works but the microphone interface throws error messages and hasn't worked since day 1. I've also had issues with leaving notes and trying to use the contact form. I've tried both Safari and Brave browsers with the same results on both.

Support has be lackluster. I also tried to call the phone # from the website and got an error from Verizon that the call couldn't be completed as dialed. This has happened multiple times.

Response from Rocket Languages

Response from Rocket Languages: Hi Stephen - Thanks for your feedback. I will check into why you have had trouble reaching us. In the meantime, I will email you directly to see what we can do.

0
Novello Nugee

Novello Nugee

United Kingdom

Rocket Spanish
Criteria
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How was the customer service?

I find it a little difficult to navigate when I’m listening to it. I still haven’t been able to find somewhere where I can quickly look at conjugated verbs. Also I can’t easily find where and how to easily contact customer service to find out how best to navigate.

Response from Rocket Languages

Response from Rocket Languages: Hi Novello - The FAQ and support contact form is available by clicking on your avatar (at top right). There is a lot of content in Rocket Spanish, so the best way to look for particular subjects is by browsing the Dashboard's lesson titles, or using the search at the top of the page.

0
karirahf karira

Karirahf Karira

Kenya

Rocket Spanish
Criteria
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mavillosos el leccion! This is a place to be! so romantic is the spanish language!

0
Aiman Shoaib

Aiman Shoaib

Pakistan

Rocket Japanese
Criteria
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Would you recommend it to a friend?
How was the customer service?

I like the the course so far. As I've only started, I cannot say much. But the microphone does not work sometimes when recording. Also it would be good if courses were too, because some of the learners such as me cannot always pay for it. But otherwise, it is satisfactory.

Response from Rocket Languages

Response from Rocket Languages: Hi Aiman - We haven't had any other people report issues with the voice recording. Note that Google had outages recently that may have affected how the voice recognition works. If it is still not working for you then I would suggest looking at this FAQ; https://www.rocketlanguages.com/help#226 and if that doesn't work send an email to customer support with details of what device and microphone you are using. I am sure we can resolve it!

1
jon wolaver

Jon Wolaver

United States

Rocket Spanish
Criteria
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Tengo setenta y nueve anos y mi mina es poquito flaco. The progression of learning options is not intuitive. I tried to check flashcards, but nothing happened. I attended an english teachers school in Mexico two yers ago. My main poroblem was the computor. surely you can make the lessons a bit more intuitive: when i click "flashcards" something should happen. The problem with the dashboard is that it is separated from the lesson: One must carry info from one basket to another or more likely to several baskets. Info gets dropped in the transportation process. Why not make info transportation easy and intuitive so one does not have to run to and fro to figure out how to make the program work

0
Masooma Rafie

Masooma Rafie

Indonesia

Rocket Japanese
Criteria
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Very nice, i enjoyed it alot. Keep up the good work.

0
patricia spinks

Patricia Spinks

Australia

Rocket Italian
Criteria
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love the way i can build up my vocabulary and knowledge of grammar and test my knowledge.

0
Fiona Byrne

Fiona Byrne

United Kingdom

Rocket Italian
Criteria
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There are so many apps available so I thought I would explore this one. I did find it very user friendly and it invites you to take part. Learning can be a chore and Italian is difficult. The tips were very useful too. I hope I can achieve a better understanding.

2
Shantiram Subedi

Shantiram Subedi

Nepal

Rocket German
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wunderbar und sehr gut.Well balanced approach to the learning is what's really working for me; this is not just a bunch of grammatical rules put together, it merges the traditional ways of learning with more modern, comprehension oriented methods.

0
Patti Voss

Patti Voss

United States

Rocket Spanish
Criteria
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I have been using Rocket for about a week and am actually learning to speak Spanish

5