Find out what actual users have to say about our courses through their Rocket Languages reviews.
I have learned 10% of Spanish yet perfectly...with help of this rocket languages.and I want to learn remain so please provide..important thing is I owe this rocket languages because I couldn't pay even this is providing free resources of Spanish language.
Well, the course is OK, working with the microphone helps. I am very happy with it.
I am not happy and I have to say I am disappointed with the customer service.
I have asked 3 times for the invoice for paid amount, nothing happened, no response. I am getting daily mails from Marie-Claire with silly comments and questions (automatic mail, I am sure) but the invoice, for the money I have paid still not come.
I need it urgently for my accountant.
I do not know what else I should do!
Response from Rocket Languages
Most customer support staff have been on holiday over the Christmas and New Year period so some emails have taken longer to get to at this time!
I cannot get the microphone to work in any way. On my phone the app skips and cannot capture my voice properly. ON desktop it doesn't even record always saying "Try again".
I demand a refund unless I can find a fix. I started using this program because I heard the program is very good. Little did I realize the app would be a huge POS.
Do not use this unless you want a terrible experience. Use a more established language learning application like Duolingo or Rosetta Stone.
Response from Rocket Languages
Hi Anand - Please send customer support more detail about your phone. I am sure that we can get to the bottom of the issue. And, if you are still unhappy after that, we have the 60 day money back guarantee that you can use.
I have called you folks ten times, I have e-mailed you ten times and have received no response ever. What a way to do business
Response from Rocket Languages
Hi Dennis - Sorry to hear about your issues contacting us. Please check your junk folders as we have responded!
Listening to the audio lessons is very boring. You hear someone saying something in Arabic, and then they tell you what it is in english with a little bit of filler and sometimes a lame joke. There's too much english speaking in between the arabic, and after listening to it I don't recall anything from it. I then started doing some of the other activities and they're all very basic. This is much less advanced than Rosetta Stone. Rosetta Stone doesn't choose the most useful phrases to teach you when you start off, but at least it reinforces what you are learning in an easy way to pick up the language without a lot of filler talk in the language you already speak (english in my case). It's hard to motivate myself to listen to more of these Rocket Arabic lessons because they are so boring.
Response from Rocket Languages
Hi Robert - We have added in a ton more standalone words and phrases that can be used with voice recognition. As well as that we have revamped the Language & Culture lessons.
I decided not to pursue learning French after paying for the course the week after I purchased it as I wanted to change to the Italian course instead. I asked for a refund twice through the help section and have still not received a refund or acknowledgment that I have asked for a refund. This is a real shame as I was going to purchase the Italian course once I got the refund now I don't trust Rocket Languges to fulfill their promises.
Response from Rocket Languages
Hi Clare - I am sorry about the miscommunication here. If the wrong course is bought, or even if a Level is too easy or hard, then we will swap it for no cost. I am not sure what happened with our emails to you, please check your junk folder. In the meantime a refund has been issued!
I love this program, its helped me learn so much French, I love it. Shout outs to Mark French, CEO French.Love you guys, or really je t'adore ahhahahahahahahahaahhahhahahahahhahahahaaaaaaaahahhhaah 5/5 love it hahahahhaahhahahhahaaaaahahahhahahhha
Rocket language is amazing. I love the program it's very helpful for people who know a little or no English. I've learned a lot of new words and so far I love this program. It's very easy to understand.
Overall, Rocket Languages is, without a doubt, well worth the price. The value for your money is the best. There really is not a better foreign language program out there. I have tried others as they do not match the quality of Rocket's.
Rocket language is so cool , it is real helpful, i just cant say how greatful i am for your assistance, now i can pronounce alot of korean words without a problem hopefull i wil be with you for a very long time it so amazing and understandible