How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
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I was astonished by the sexism and gender stereotypes, there were even lessons about the nativity. I wanted to share these lessons with my partner, who is more advanced than me, but I was too embarrassed, and some lessons were unlistenable for me, due to these problems.
Also, the lessons themselves tend to just ask you to repeat what you have heard, and only occasionally challenge the listener to take what they've learned in the lesson an actually apply it to make new sentences.
On a positive note I was pleased that the instructors would often add multiple ways of saying things.
Response from Rocket Languages: Hi Nicholas - Thanks for your feedback, and we will take that onboard at our annual review of course content. Certainly the stereotyping is an issue we are looking at, even though a lot of these attitudes are still prevalent in South American culture. As is Christianity, hence the nativity lessons.
My review is of Rocket Languages Sign Language. Someone who is just beginning to learn sign language has no hope of following your lessons because you sign too fast. Much too fast!
It's okay to have a fast version, as long as a slow version is included. Someone who is just beginning to learn ASL can't follow when your hands move that fast.
You need to fix this.
Response from Rocket Languages: Recently, we had to re-render all 3,000 videos to work on the apps, and in doing so it looks like the half-speed functionality has been overwritten. We will look at getting that back asap. (Update 2019: This has been resolved! Half-speed is back!)
The program--either on desktop or tablet, often does not record my voice, and thus does not record portions of lessons. This is not getting better. Until Rocked Languages can improve its server, I'd advise avoiding the program.
Response from Rocket Languages: Hi Tim - We recommend using a headset microphone if you are on desktop. If you are using a tablet then we would recommend using the appropriate Android or iOS app. Please let customer support know if these suggestions don't fix the issue!
Very good set up and structure. However, my main complaint is that the conversations never really got increasingly complicated. Additionally, they did not include too wide a range of vocabulary. The audio is great for learning pronunciation but I feel like I spent a lot of time and did not learn as much as I could have say, through duolingo which is free. I would only recommend this program to people who have never studied a language before because it goes slow enough that it may be beneficial to get over the initial fears of learning a language. However, for people such as myself with a more developed linguistic background, I felt as if the dialogues did not advance very much and that I did not really leave learning as much as I could have if I spent the same amount of time with other resources.
I feel as if Rocket Languages needs to drastically alter the content of the dialogues to better suit them for "intuitive" grammar and vocabulary acquisition. That being said, the main structuring of the program I found to be fantastic and the native audio files also were superb.
Response from Rocket Languages: Hi Alexander, and thanks for the feedback. Rocket Russian Level 1 is a beginners course, so can feel slow if you are an experienced language learner. We would recommend switching to Rocket Russian Level 2, which is more advanced.
I would love Rocket Languages if it would work and the sound would stop cutting out. I ask for help they say it will take 2 days to get a response for my request. I really thought the first course 1.1 was great but i cant get past 1.2 because it plays for awhile and then the sound cuts out.
Response from Rocket Languages: Hi Darlene - We are following up with you via email/Skype to try and resolve the issue!
it is OK with rocket Hindi langue. But it is limited . i.e., There are explaining some basics with good understanding. we will learn all the basic words, but if we stick to those words, we can manage Hindi, but we cant speak Hindi like native speaker.
we still have to learn other content and practice alot apart from the rocket Hindi material.
Response from Rocket Languages: Hi Chalapathi - As of 2019, the Rocket Hindi Language & Culture lessons have been fully rewritten and updated. Hindi can be a tricky language as there is no set way to teach it, however we think we have cracked it!
It is very frustrating that I cannot offline download the lessons in the app itself on my iPhone. It would have been better that way. I want to be able to use it in the car that way. I know you can download it through iTunes, but that is too cumbersome.
Response from Rocket Languages (updated 2019): Hi Michael - This functionality is now on the apps. You can download the audio to your device at the press of a button!
Speaking in your target language I think is the key to success. The more you speak the faster you learn.
Rocket Languages has a test called Play It. It's where you in engage in a conversation with a native speaker.
To me, that is my absolute favorite test. I have not seen anything like that anywhere.
Rocket Languages has an amazing amount of resources and learning material to help you in your target language.
Sadly, my Rocket Spanish is not working anymore. It worked flawlessly for a few weeks and now
the audio just stops. I can't complete my learning, I can reload the page, but I can only make so far before it stops again.
Technical support has not been able to resolve my issue.
I have very limited use of the website.
So I'm in the hunt for another language course.
I've seen what's available and tried many, nothing tops Rocket Languages, so I will have to settle for second best.
Response from Rocket Languages: Hi Brian - I am not sure what has happened here as we have replied. Customer support will be in touch again. We are sure the issue can be resolved.
The package is very well organized and well-planned, but I find it confusing. After completing Duolingo and Santamaria's Synergy Spanish, I'm not finding my proper level in Rocket Spanish and the system doesn't let me move ahead. The first third seems to me not useful to someone who is at the early intermediate stage, and I can't find a way to get into the second level. Instead, I keep getting just the intro material, which I already know. Even at the intro level, some problems jump out at me, such as the sudden addition of past tenses, when presumably the beginner doesn't know the present tense yet.
At first, I was able to record, but that suddenly quit on me, and now I can't. It doesn't matter too much, since I was getting 100% every time on my accent. I will try to manage without that feature. Headphones wouldn't help, since I can hear fine; I just can't record. I would like to advance, but don't see it happening.
Response from Rocket Languages: Hi Barbara - The tabs to the different Levels are on the left hand side at the top. You can do the lessons in any order, there are no restrictions. If you are still having difficulty please contact customer support for more info. Also, we do recommend that people use a headset microphone or the free app/s for best results with voice recognition!
I have 3 previous French courses (Premium, Premium Plus, and Platinum). I have been extremely satisfied with them; I listen to the audio lessons all of the time to increase my comprehension of spoken French. I purchased the Travelogue package and have been very disappointed that the audio is in English. Without being able to listen to the entire lesson in French, it completely takes away the audio experience and turns it into just a series of exercises to be completed. Is there any way to change the audio portion into French, instead of the woman reading the lesson in English?
Response from Rocket Languages: A French narrative will be in the Rocket French Travelogue series by the end of the year! (Update 2018: The Rocket French Travelogues now have the full script available in French as well as English, and French and English audio versions that you can use much like the Interactive Audio course tracks)