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Rocket Japanese Reviews

Find out what actual users have to say about our courses through their Rocket Japanese reviews.

Average Rating

4.7

Rocket Japanese review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4946 Customer Reviews

5 Stars

76.6% (3789)

4 Stars

15.3% (757)

3 Stars

4.9% (242)

2 Stars

2.1% (105)

1 Star

1.1% (53)

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Laurie-Beth Brennan

Laurie-beth Brennan

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I bought this program to learn useful Japanese but it's not really helpful. The dialogue sets are more geared toward someone who speaks Japanese and not someone who needs to learn. As an example: there is a dialogue set about asking people if they speak Japanese, but not one that helps to you ask if they speak English or that YOU don't speak Japanese. It goes on from there. I've gotten very little actual useful phrases from this program and I'm upset I spent so much on it. My upcoming trip to Japan is not going to be helped by this program.

Response from Rocket Languages

Hi Laurie-Beth, we're so sorry to hear that you are not finding the Japanese course useful. Our Japanese course is currently being reviewed and updated where any inconsistencies like this will be removed. We have passed this to the Rocket Japanese team to keep in mind during their review. We have also followed up with you via email on this issue. We wish you all the best!

0
bubill yang

Bubill Yang

china , China

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Rocket languages supply "Translation method" for learning 2nd Languages . It's the same as in the school. There worse has no photos to understand by view , no stroke order .
Too many lessons for beginners .

Response from Rocket Languages

Response from Rocket Languages: Hi Bubill - Did you see the Writing lessons? There are videos in each of those showing you how to draw different characters, with the correct stroke order!

19
G W

G W

Australia

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I hate the points and streaks function and you have provide no ability to swith off!

I am preferring the Pinsleur system far more.

Response from Rocket Languages

Response from Rocket Languages: Hi G - Ha! That's because no-one has asked for it to be switched off before. We can add it to a list of suggestions to look at in the future.

3
Elza Dekleyn

Elza Dekleyn

Estepona

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Enjoy learning it, Very good because you can always return to difficult parts. Had to stop for a while because of moving my home, but it was easy to pick up. From now on, I'll regularly continue. The target is learning the language. Unfortunately, my computer does not allow voice recording. I hope that this does not influence the study results.

Response from Rocket Languages

Response from Rocket Languages: Hi Elza - Make sure you try the Android and iOS apps!

13
Edward Zyvith

Edward Zyvith

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

My opinion may change over time, as I will complete this series (I paid for it.) But right now, I am not sure I like this method, generally speaking. I prefer methodical, professional books such as Genki/Adventures in Japanese/etc which actually explain what is going on. For example: Japanese conjugation is a little tricky and this course (so far) is not helping. I also have a tutor in Tokyo, and nothing is better than that. Lastly, the Kanji exercises at the end are super frustrating as when the sentences are long, the stupid thing auto-places the words and I cannot get them in the right order even when I know it. That said, it's always good to listen to native speakers, but in today's world, there are no shortages of resources in that department.

Response from Rocket Languages

Response from Rocket Languages: Thank you for your review. We're sorry to hear that you haven't been finding our teaching style helpful. We have tested some of the longer phrases in the Write It exercise, but haven't been able to replicate the issue you've been experiencing, I'm sorry. If you have any specific feedback, please don't hesitate to send it through to our Customer Support team [email protected]. All the best!

3
Susie Seiler

Susie Seiler

Tokyo , Japan

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Rocket Japanese: it's been two (April 14.) months since the Rocket Language app for iOS has been updated and since I am not able to use it anymore as it is not possible to write in hiragana/katakana anymore. I contacted support, got (after days - and weeks) assurance that it will be taken care of - yet the "bug" update 2 weeks ago did not address any of my clearly communicated (screenshots and screenvideo) problems. If you work on iOS (iPhoneX & iPad Pro, latest firmware) do not download this app - it is NOT working as advertised.
A word to the support... promising an update and therefore a working app might "quiet" the user but it is contraproductive to take no action at all.
I'll be happy to re-review my feedback once I am able to use the app again. Until then... 1 star.

Response from Rocket Languages

Response from Rocket Languages: Hi Susie - We were having an issue with the length of time that it takes for an app to get approved by Apple (up to a week), which meant that any bugs took a while to get sorted. Apple have been working to reduce this time, especially for minor bug fixes.

1
Michele Balistreri

Michele Balistreri

Russian Federation

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

My feelings with this course are quite mixed. On one hand, there is a lot of material and you pick up useful phrases from the very start. On the other hand there are several issues which in the long run are quite frustrating especially in the testing part

1) Apart from the Quiz section, everything else is clearly automatically generated from the material. This means you can have the same word repeated 2 or 3 times. In the "Know it" part there are cases where you cannot know what to say because two words have the same english translation (tourist).
2) Speech recognition is frustrating. It stops listening while you are talking, sometimes it doesn't want to recognize what you say no matter what (I even tried playing back the native audio from my phone near to the computer microphone, and it didn't even recognize the native speaker!) and sometimes it says 100% even if you mess up a few syllabes.

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Response from Rocket Languages

Response from Rocket Languages: Hi Michele - Thanks for the detailed review. Rocket Japanese is due for a full review in 2020. Most of the issues that you mention will be sorted out at that stage. As far as speech recognition goes, we recommend a headset microphone for best results, or the iOS/Android app.

9
Tom Ramer

Tom Ramer

Okinawa , Japan

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Very disappointed in this product. Trial was very good. Purchased Step #1 with coupon. Have not received access nor response to my many emails. Feel like I was suckered. Again Free Trial very good. Enticing once paid nothing. Again maybe a glitch. No response from Customer Service opens the door for negative assumptions

Response from Rocket Languages

Response from Rocket Languages: Hi Tom - Thanks a lot for your feedback. Our Customer Support Team has contacted you to get your access sorted.

2
Chris Budnicki

Chris Budnicki

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the audio recognition needs work. Also stop asking me to review every six times i record a word.

Response from Rocket Languages

Hi Chris, thank you for your review. We are sorry to hear that you are experiencing issues with the voice recognition. We have contacted you via email to get more information on this. Regarding the reviews, we will pass this on to the team for them to take a look at. We wish you all the best!

0
chiririn desu

Chiririn Desu

Philippines

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I definitely loved it even I just try it for a while. However, the price is so HIGH and EXPENSIVE for a student like me.

3