Rocket Languages Help and Contact Us!

Hi and welcome to the Rocket Languages Help/Contact Us page! We have taken the most frequently asked questions and compiled them here to help answer any questions or solve any issues you might be having.  

If you would like a super-quick answer to your question then please look through our help section carefully!

If your question (and answer) isn't here then please send us an email using the "Contact Us" link at the bottom of this page!

Kind regards
The Rocket Languages team

Rocket Languages Products

		What is Rocket Arabic Premium?
		What is Rocket Chinese Premium?
		What is Rocket French Premium?
		What is Rocket German Premium?
		What is Rocket Hindi Premium?
		What is Rocket Italian Premium?
		What is Rocket Japanese Premium?
		What is Rocket Sign Language Premium?
		What is Rocket Spanish Premium?
		Can the audio lessons be copied to CD/MP3 player/ipod?
		Do you offer a money back guarantee?
		How long does my Membership last?
		What are the computer system requirements?
		What are the file sizes of the downloads?
		Can I use this with a slow Internet connection?
		I emailed you but haven't had a response
		Do you offer multi-user licenses for Schools, Businesses, Non-Profit Organizations?
		Will I receive the Grammar and Culture lessons only via email?

Payment Options

		How much is Rocket Arabic Premium?
		How much is Rocket Chinese Premium?
		How much is Rocket French Premium?
		How much is Rocket German Premium?
		How much is Rocket Hindi Premium?
		How much is Rocket Italian Premium?
		How much is Rocket Japanese Premium?
		How much is Rocket Sign Language Premium?
		How much is Rocket Spanish Premium?
		What are the standard payment options?
		Can I pay by PayPal?
		Can I pay by Western Union Money Transfer?
		Can I pay by check or money order?
		Can I use a Purchase Order to purchase a Rocket Languages Course?
		Can I pay by phone?
		Can I pay from outside the United States?
		How much is it in my currency?

Order Issues

		How do I order?
		Are my credit card details secure?
		Why did my credit card decline?
		Why doesn't the Clickbank order form work?
		Did my order go through?
		Did I order more than once?
		Where is the order page for the 2 CD Set?
		Do you have more Advanced Courses?

About the 6 Day Courses

		Are the 6 day courses free?
		How do I sign up for the 6 day course?
		Why haven't I received my 6 day course?
		Why wont the 6 day course link work?
		Why can't I access the 6 day course?
		Can I change my email address?
		How do I unsubscribe?
		Will my address be passed on to spammers?

I HAVE ordered a Rocket Languages product and I have a question or problem!

Each Members Area includes a Members FAQ page.  To access these help pages, please re-enter the Members Area for the Language that you ordered by clicking on the link below.  All the common Members questions are listed on the Members FAQ pages and 99% of the time you will be using your Rocket Language product within a matter of minutes!

		How to enter the Members Area
		My login is not working. I keep being redirected back to the login page

Policies, Terms and Conditions

		Privacy policy
		Terms and Conditions of use

Contact Us

Contact Us