Rocket Languages Help and Contact Us!

Hi and welcome to the Rocket Languages Help/Contact Us page! We have taken the most frequently asked questions and compiled them here to help answer any questions or solve any issues you might be having.  

If you would like a super-quick answer to your question then please look through our help section carefully!

If your question (and answer) isn't here then please send us an email using the "Contact Us" link at the bottom of this page!

Kind regards
The Rocket Languages team

Rocket Languages Products

		What is Rocket Chinese?
		What is Rocket French?
		What is Rocket German?
		What is Rocket Italian?
		What is Rocket Japanese?
		What is Rocket Sign Language?
		What is Rocket Spanish?
		Can the audio lessons be copied to CD/MP3 player/ipod?
		Do you offer a money back guarantee?
		How long does my Membership last?
		What are the computer system requirements?
		What are the file sizes of the downloads?
		Can I use this with a slow Internet connection?
		I emailed you but haven't had a response

Payment Options

		How much is Rocket Chinese?
		How much is Rocket French?
		How much is Rocket German?
		How much is Rocket Japanese?
		How much is Rocket Italian?
		How much is Rocket Sign Language?
		How much is Rocket Spanish?
		What are the standard payment options?
		Can I pay by PayPal?
		Can I pay by Western Union Money Transfer?
		Can I pay by check or money order?
		Can I use a Purchase Order to purchase a Rocket Languages Course?
		Can I pay by phone?
		Can I pay from outside the United States?
		How much is it in my currency?

Order Issues

		How do I order?
		Are my credit card details secure?
		Why did my credit card decline?
		Why doesn't the Clickbank order form work?
		Did my order go through?
		Did I order more than once?

About the 6 Day Courses

		Are the 6 day courses free?
		How do I sign up for the 6 day course?
		Why haven't I received my 6 day course?
		Why wont the 6 day course link work?
		Why can't I access the 6 day course?
		Can I change my email address?
		How do I unsubscribe?
		Will my address be passed on to spammers?

I HAVE ordered a Rocket Languages product and I have a question or problem!

Each Members Area includes a Members FAQ page.  To access these help pages, please re-enter the Members Area for the Language that you ordered by clicking on the link below.  All the common Members questions are listed on the Members FAQ pages and 99% of the time you will be using your Rocket Language product within a matter of minutes!

		How to enter the Rocket Chinese Members Area
		How to enter the Rocket French Members Area
		How to enter the Rocket German Members Area
		How to enter the Rocket Italian Members Area
		How to enter the Rocket Japanese Members Area
		How to enter the Rocket Sign Language Members Area
		How to enter the Rocket Spanish Members Area
		My login is not working. I keep being redirected back to the login page (Cookie Error)

Policies, Terms and Conditions

		Privacy policy
		Terms and Conditions of use

Contact Us

Contact Us