Terms of use

Rocket Languages Website Terms of Use

Ownership and Agreement

These Terms and Conditions of Use ("Terms of Use") apply to the Rocket Languages website located at www.rocketlanguages.com , as well as to all associated sites by Rocket Languages, the Rocket Languages mobile apps for use on Android or iOS systems, and any other Rocket Languages product, interface, software, or system (collectively, "Products"). Throughout these Terms of Use, "Rocket Languages" means Rocket Languages Limited, its parent company, and any subsidiaries.

The Products are the property of Rocket Languages.

Rocket Languages may, from time to time, update these Terms of Use. Any changes will be updated on the Terms of Use page on the Rocket Languages website and will be effective from the date of posting.

Your use of the Products means you accept these Terms of Use, and creates an agreement between you and Rocket Languages. If any changes are made to these Terms of Use, your continued use of the Products constitutes acceptance of those changes. If you do not agree with the Terms of Use, please do not use the Products.

Content

Rocket Languages owns and controls all text, graphics interfaces, trademarks, logos, computer code, layouts, images, photographs, icons, information, and names across the Products (collectively, "Content"). The arrangement, design, and structure of the Content is also owned and controlled by Rocket Languages. Rocket Languages' Products and Content are protected by copyright, trademark, unfair competition, passing off, and intellectual property laws. Nothing contained in these terms shall be construed as conferring any right or license to use any of the Content at any time.

Content across the Products may be subject to change without notice. If Rocket Languages believes a change it enacts may materially impact your user experience, you will be notified via the contact information you have provided.

Use

Rocket Languages grants you a non-transferable, non-exclusive, personal license to use the Products, providing you comply with these Terms of Use and any other guides Rocket Languages may issue.

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or use the Products or Content in any other way, except for your own personal and non-commercial use. You may not adapt, alter, or create any derivative work from the Products or Content other than for your own personal and non-commercial use.

You may not use any device, program, or algorithm, either automatic or manual, to access the Products or obtain any of the Content. You may not test, scan, or breach any security or authentication systems on the Products.

You may use the Products only for lawful purposes, and you may not use the Products to enable the performance of any illegal activity. You may not use the Products in any way that may infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Products. Prohibited behavior includes but is not limited to:

  • harassing others;
  • causing distress or inconvenience to others;
  • transmitting obscene or offensive content; and
  • disrupting the normal flow of dialogue on the site.

Any other use of the Products requires the prior written permission of Rocket Languages.

Forum Use

Rocket Languages provides a members' forum as a platform for members to comment on lessons, articles, ask questions, and interact with others. You must use the forum in a way that is respectful of others. Prohibited behavior includes but is not limited to:

  • posting offensive, illegal, or copyright-infringing material;
  • making posts which are racist, discriminatory, abusive, or sexually obscene;
  • posting spamming, advertising, or self-promoting content;
  • posting personal information (your own or someone else's) or requesting personal information from another person; and
  • belittling, mocking, or downgrading others.

Limitation of Liability

Rocket Languages shall not be liable to you for loss (whether such losses were foreseen, foreseeable, known, or otherwise), including loss of data, loss of revenue or anticipated revenue, loss of business, loss of opportunity, loss of goodwill, or injury to reputation.

Further, Rocket Languages shall not be liable to you for damages, including indirect, consequential, exemplary, punitive, or any other damages at any time.

Warranties

The Products and Content are provided on an "as-is" basis. Rocket Languages makes no representations and disclaims, waives, and renounces all warranties, either express or implied, including any warranties as to fitness for a particular purpose, non-infringement, compatibility, accuracy, or satisfactory quality, and any warranties that the Products or Content will be uninterrupted or free of errors, bugs, viruses, or defects of any kind. The aforementioned disclaimer will apply to any injuries, damages, or liability as a result of any failure of performance, error, omission, interruption or delay, whether for tort, breach of contract, or any other cause of action.

Privacy

Rocket Languages' Privacy Policy applies to use of the Products. To read Rocket Languages' Privacy Policy, click here.

Testimonials and Reviews

By submitting a testimonial or user review, you consent to:

  • Rocket Languages' use of any, all, or none of the information stated in the submission;
  • publication of your name, age, and location on the Rocket Languages website (unless you have expressly requested to remain anonymous); and
  • the waiver of any right to inspect the finished photograph, webpage, or other media format.

Lifetime Access

Rocket Languages courses may be sold with "Lifetime Access". Lifetime Access is a single, non-transferable license and is for the exclusive use of the account holder only.

Rocket Languages may, at its sole discretion, remove online access to its courses. Those members who have Lifetime Access have the ability and right at any time prior to termination of online access to download the resources they would otherwise have accessed online.

Any material change or impact on Lifetime Access accounts will be communicated to paid members via the email address held on file for active subscribers and via a notice on the Rocket Languages website.

Refunds

Rocket Languages offers a 60-day money-back guarantee. Should you wish to obtain a refund of your payment for use of the Products, please email Rocket Languages at support@rocketlanguages.com within 60 days of making payment and establishing your Rocket Languages account. Rocket Languages will endeavor to refund you via the same payment method that you originally used to pay for use of the Products.

Account and Security

When purchasing a right to use Rocket Languages Products, you will be required to create an account. It is your responsibility to maintain the security and confidentiality of the information that you use for your account, such as your password. Rocket Languages will not be liable for any activity that may occur under your account as a result of your failure to maintain the confidentiality of your information.

You may be held liable in the event that Rocket Languages sustains loss or damage as a result of another individual using your account due to your failure to keep your account information secure.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of New Zealand. Should any of these terms be determined illegal, invalid, or unenforceable according to the laws of any other state or country, then that term shall be severed and deleted from these terms. The remaining terms shall survive, remain in full force and effect, and continue to be binding and enforceable.

Violation of Terms of Use

In the event that you violate these Terms of Use, Rocket Languages may terminate your access to the Products, Content, and your account.

In the event that Rocket Languages takes legal action against you as a result of your violation of these Terms of Use, Rocket Languages will be entitled to recover from you any costs associated with pursuing such action.

Dispute Resolution

In the event of any dispute between Rocket Languages and you arising in connection with your use of the Products, both parties shall attempt in good faith to resolve the dispute. If the dispute is not resolved within 15 business days, either party may proceed to mediation. If the dispute cannot be satisfactorily resolved through mediation, then either Rocket Languages or you shall be free to pursue any right or remedy available under applicable law.