Find out what actual users have to say about our courses through their Rocket Languages reviews.
not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places
Response from Rocket Languages
Hi Felipe, we are so sorry to hear that you are experiencing troubles using Rocket French. We have contacted you via email to follow up with you as well as try and assist you with these issues.
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
I am going to be honest here. First of all, it is way too expensive, you can get much more in courses offered by other sources. Secondly, it barely covers beginner grammar or lower intermediate but entirely skips the essential grammar which might be needed to understand the sentence full.
If you are a full beginner, you might feel overwhelmed with the sentences with no explanation and if you are an intermediate then everything just feels pointless.
Highly won't recommend it to anybody, I wasted my money. Please don't waste yours.
Response from Rocket Languages
Hi Harshal, we are sorry to hear you're unhappy with Rocket Korean. We've taken your feedback into account, and we have passed it on to the Korean team to take a look at. We have also sent you an email to follow up. All the best!
I would never recommend this course to anyone and I bet they don't let this be printed but I will find someway of getting a true review out there- I have tried for 6 days to contact customer service- No one is ever there- its 5 15 pacific standard time and they are to be available and no one is available- I leave email for 6 days- and get 2 stupid emails back that say the very same thing- update chrome and I already have updated chrome. They will not call me ----
Response from Rocket Languages
Response from Rocket Languages: Hi Sheila - Sorry for the delayed response from customer support, we have tried contacting you a few times and it looks like we have managed to set up a time for a Skype call to look into your issues!
I absolutely love Rocket French. I was choosing between Pimsleur or Rocket French, but Rocket French in my opinion offers a lot more resources to have a well-rounded learning experience. I love in particular the “play it” exercises as it really makes me get into speaking in real situations.
This started well, but the App was changes and now the microphone does not give any time to respond. Despite repeated requests to rectify the problem, nothing has changed. I am now forced to request my money back as the product is NOT fit for purpose.
Spend less time on trying to sell you products and more time on making them work!
Response from Rocket Languages
Response from Rocket Languages: Hi Ian - There has been a new release of both the Android and iOS apps, so hopefully any issues you have had are now taken care of. If not, please contact customer support!
Well, the course is OK, working with the microphone helps. I am very happy with it.
I am not happy and I have to say I am disappointed with the customer service.
I have asked 3 times for the invoice for paid amount, nothing happened, no response. I am getting daily mails from Marie-Claire with silly comments and questions (automatic mail, I am sure) but the invoice, for the money I have paid still not come.
I need it urgently for my accountant.
I do not know what else I should do!
Response from Rocket Languages
Response from Rocket Languages: Most customer support staff have been on holiday over the Christmas and New Year period so some emails have taken longer to get to at this time!
I cannot get the microphone to work in any way. On my phone the app skips and cannot capture my voice properly. ON desktop it doesn't even record always saying "Try again".
I demand a refund unless I can find a fix. I started using this program because I heard the program is very good. Little did I realize the app would be a huge POS.
Do not use this unless you want a terrible experience. Use a more established language learning application like Duolingo or Rosetta Stone.
Response from Rocket Languages
Response from Rocket Languages: Hi Anand - Please send customer support more detail about your phone. I am sure that we can get to the bottom of the issue. And, if you are still unhappy after that, we have the 60 day money back guarantee that you can use.
The web site is complicated and not very user friendly. I've spent 5 min trying to figure out how do I start the lessons and where to begin the studying. It's stupid to spend so much effort on a web site to have people leave confused. Too complicated to begin with.
Response from Rocket Languages
Response from Rocket Languages: Hi Milla - There is a take a tour video on the Get Started page! Also, we are revamping the lesson interface to make it easier to understand. It is a little difficult when some courses have over 100 lessons!
I received Rocket Italian as an xmas gift at my request after my old version of Rosetta Stone Italian became outdated and unusable. It has been a major disappointment and is so frustrating I've turned to the free version of Duolingo instead. All the cutesy little exchanges between "Alex" and "Maria" are infantile and a waste of time. So much time is wasted in these courses. It's hard enough to find time to study a foreign language without all this useless filler. Unfortunately between medical issues and Covid, I just recently started to use this software so I am beyond the 60 day return/refund window. I feel badly that my husband wasted all this money on this terrible app. Save your money and use Duolingo or if you want a real program go to Rosetta stone.
Response from Rocket Languages
Response from Rocket Languages: Hi Miki - The first level (featuring Alex and Maria) is a beginners level, so the amount of Italian introduced is gradual with lots of explanations in English. As you progress through the lessons/levels the amount of Italian gets greater and more advanced.