Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4317 Customer Reviews

5 Stars

76.9% (3320)

4 Stars

15.6% (675)

3 Stars

4.6% (199)

2 Stars

2.0% (87)

1 Star

0.8% (36)

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Vitor Jacinto

Vitor Jacinto

Brazil

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Terrible experience with the Rocket Languages. I have been struggling to find a motivation to keep studying but the boring experience that the platform gives you doesn't lead you anywhere. It's just a bunch of "repeat" this, "repeat "that" that you will be closing the browser before finishing the audio lesson. Not only that, the lack of explanation that the teachers give you and makes you need to find other places to learn it's absurd. If I knew this experience would go on, I would have chosen Google Translator instead. If I could come back, I wouldn't buy.

Response from Rocket Languages

Response from Rocket Languages: Hi Vitor - Well, repetition is an integral part of language learning :) We try hard to keep our courses engaging and minimize the effort required through things liked spaced repetition to help with effective learning.

11
Brandon Olivares

Brandon Olivares

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I absolutely love Rocket French. I was choosing between Pimsleur or Rocket French, but Rocket French in my opinion offers a lot more resources to have a well-rounded learning experience. I love in particular the “play it” exercises as it really makes me get into speaking in real situations.

2
Alyssa Chamberlain

Alyssa Chamberlain

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

no i dont think i will actually, i dont really like this course.

Response from Rocket Languages

Response from Rocket Languages: Hi Alyssa - Feel free to email us with specifics about what you don't like. We are always open to change!

2
Ryann Lure

Ryann Lure

MD , United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I really need to learn but I can’t I wouldn’t recommend this TO ANYONE ALL THEY WANT ARE THE REVIEWS AND THEY HAVE PUT THERE OWN IN SO THE CAN HAVE A FIVE STAR DO NOT TRY

Response from Rocket Languages

Response from Rocket Languages: All reviews are genuine. The only ones we don't publish are ones that are offensive, and/or are not actual reviews. And with this one it's arguable :)

12
Amy Wagner

Amy Wagner

United States

Rocket French
Criteria
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Would you recommend it to a friend?
How was the customer service?

Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!

Response from Rocket Languages

Response from Rocket Languages: Hi Amy - We're sorry to hear you couldn't get hold of us. Our Customer Support Team has now sent you a follow-up message to solve any issues you are having.

9
Linda Francis

Linda Francis

Kingston upon Thames , United Kingdom

Rocket French
Criteria
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Shame on you Rocket Languages!
There has been some improvement but your system still keeps freezing, not transmitting your words and not recording mine. The little bars that wiggle and show the microphone is live freeze, i.e. stop wiggling, on almost every attempt. My playback does once again contain many more words than you are recording. Why?
I have been trying to work through 11.1 at the Doctor’s and 11.2 Making a Complaint. If you were a person and not a robot you would understand the humour in that last one.
Is it because you are a robot that you never answer my questions? You just let some time go by then tell me it’s all fixed when it isn’t. This is not online help - it’s a farce.
I do believe that you have some marvellous learning material but you are completely let down by the technical side and your lackadaisical customer service. Once upon a time you had some good lessons that I could access. Now I believe I cannot learn anything and my French speaking is actually getting worse as a result of having to keep endlessly repeating myself and hurrying before you cut me off. Your system is all up the creek and you can’t fix it.

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Response from Rocket Languages

Response from Rocket Languages: Hi Linda - I am sorry to hear about your frustrations. The recording and playback functions have been considerably improved. If you are still experiencing problems then please contact customer support again. We are endeavoring to provide meaningful resolutions within 2 working days. We will try to set up a Skype call to get to the bottom of your issues.

24
B D

B D

United States

Rocket Chinese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Microphone does not pick up short words, so it is impossible to check pronunciation on basic language units. Especially debilitating for Chinese learners where tonal pronunciation is crucial.

There is very little teaching. Provided flash card sets dumping 30 new terms with no organization, no intuitive backbone reflective of that of the language itself makes me question the expertise of the instructors. This weakness is also reflected in sloppy errors: voice lines which don't match the text underneath, an occasional condescending tone to the learner, and statements that words completely new to the learner were already covered in previous lessons when they were not.

This software would be acceptable if it was free, but given the high price, it's quality does not justify a purchase.

Response from Rocket Languages

We're sorry to hear that you are not happy with the course. We always provide a 60 day money back guarantee, so please get in touch with us if you prefer a refund. You might also like to know that we are in the process of updating the Chinese course (among other languages) this year so if you decide to keep the course, you will get access to the updated lessons at no further cost.

0
Ana K

Ana K

CA , United States

Rocket French
Criteria
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Would you recommend it to a friend?
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I JUST BOUGHT THE TRAVELOGUE AND I AM EXTREMELY DISAPPOINTED.!!! This version does not give the sentence by sentence AUDIO translation: first spoken in French then telling you what it is in English, which DOES NOT MAKE IT USEFUL WHILE DRIVING OR WORKING OUT. THIS VERSION LIMITS ABILITY TO USE IT BEST WHILE ONLY ABLE TO READ THE TRANSLATIONS. THE USAGE IS MUCH MORE LIMITED!!!

Response from Rocket Languages

Response from Rocket Languages: Hi Ana - You will be pleased to know that we have added in audio tracks in both English and French to the Rocket French Travelogues. Effectively they now work like an audio book. Not only that we added in subtitles so you can follow along more easily with the apps or desktop versions.

11
Jacob Dababneh

Jacob Dababneh

Michigan , United States

Rocket Arabic
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I was trying to learn Arabic and I know only a little so I listen to them explain the numbers and I know my numbers 1-10 so I was listen and the numbers were mixed up like they said wahoud is 2 but it is actually 1 and it did the same mixed up thing the whole time so don’t waste your time on this app thinking there going to teach cause your just going to get mixed up with different words

Response from Rocket Languages

Response from Rocket Languages: Hi Jacob - I am not sure where you are seeing that. I had a look through and all of our number lessons look correct. Can you please contact customer support and let us know exactly where you saw this?

9
Omer Deveci

Omer Deveci

Cupertino , United States

Rocket English
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Whoever may concern,
I am having a problem with your program, Rocket. It was working very well however, I couldn’t use the program it gives an error when I am trying to record my voice on given sentences. In addition, I couldn’t reach your customer service. Please, can you solve my problem as soon as possible or contact with me.

Best Regards,
Omer Deveci

Response from Rocket Languages

Response from Rocket Languages: This was a bug on the latest release. It has now been fixed!

15