Find out what actual users have to say about our courses through their Rocket Languages reviews.
Buggy on Ventura Safari, the most current MacOS and browser version.
Travelogue way too advanced and difficult to avoid.
Encountered user setup error that service and support quickly corrected.
So far greatly prefer Pimsleur and will likely invoke refund option.
Response from Rocket Languages
Hi David, thank you for your review and we apologize for the problems that you are having with the program. We generally recommend using Chrome as a browser as it has the more powerful technology that our voice recognition software requires. Regarding your other points, we have sent you an email about all this.
I am extremely unsatisfied with Rocket Hindi because they have made it impossible to cancel my subscription. I am stuck with monthly payments and cannot cancel. They are an extremely dishonest company for making it this difficult to terminate recurring payments.
Response from Rocket Languages
Thanks so much for your review, Trevor. Our sincere apologies for any confusion caused. To request a cancelation, we encourage learners to contact our custom support team directly on support@rocketlanguages.com. Regarding your specific situation, our records show that you were able to cancel your purchase successfully. All the best!
Microphone does not pick up short words, so it is impossible to check pronunciation on basic language units. Especially debilitating for Chinese learners where tonal pronunciation is crucial.
There is very little teaching. Provided flash card sets dumping 30 new terms with no organization, no intuitive backbone reflective of that of the language itself makes me question the expertise of the instructors. This weakness is also reflected in sloppy errors: voice lines which don't match the text underneath, an occasional condescending tone to the learner, and statements that words completely new to the learner were already covered in previous lessons when they were not.
This software would be acceptable if it was free, but given the high price, it's quality does not justify a purchase.
Response from Rocket Languages
We're sorry to hear that you are not happy with the course. We always provide a 60 day money back guarantee, so please get in touch with us if you prefer a refund. You might also like to know that we are in the process of updating the Chinese course (among other languages) this year so if you decide to keep the course, you will get access to the updated lessons at no further cost.
It is not very good at hearing what you say and my class really doesn't like it.
Response from Rocket Languages
Thanks so much for your feedback. We're sorry to hear that you're having trouble with the voice recognition. If you're not already, we strongly recommend that you use a headset to record yourself. If you are using your inbuilt mic, then it's likely that it will be picking up lots of background noise, and affecting your results. All the best with your lessons!
Just started using it. Trying to learn the alphabet and unfortunately the majority of the videos won't play. When I click on the play button either the screen goes all black or all white. Sent an email to get help and have yet to hear back from anyone.
Response from Rocket Languages
Hi there! Our Customer Service Team has contacted you to resolve this issue. Happy learning!
mavillosos el leccion! This is a place to be! so romantic is the spanish language!
no i don't think i will actually, i don't really like this course.
Response from Rocket Languages
Hi Alyssa - Feel free to email us with specifics about what you don't like. We are always open to change!
I absolutely love Rocket French. I was choosing between Pimsleur or Rocket French, but Rocket French in my opinion offers a lot more resources to have a well-rounded learning experience. I love in particular the “play it” exercises as it really makes me get into speaking in real situations.
Look, I understand that the French speak fast, but, you can't slow it down for people who are new to the language and are trying to learn? Let us understand the correct pronunciation and then we can increase the speed. I had to go to another source to grasp the correct pronunciation. Because of this, I strongly discourage anyone new to the French language from wasting their time on Rocket Languages.
Response from Rocket Languages
Hi there - The pronunciation in all of our Level 1 courses IS slower than native speakers. It can take some time to adjust to the rhythm of a new language so don't be disheartened if it is difficult to understand at first. Listening to a radio/podcast in the language is a good idea to speed up this process.
I received Rocket Italian as an xmas gift at my request after my old version of Rosetta Stone Italian became outdated and unusable. It has been a major disappointment and is so frustrating I've turned to the free version of Duolingo instead. All the cutesy little exchanges between "Alex" and "Maria" are infantile and a waste of time. So much time is wasted in these courses. It's hard enough to find time to study a foreign language without all this useless filler. Unfortunately between medical issues and Covid, I just recently started to use this software so I am beyond the 60 day return/refund window. I feel badly that my husband wasted all this money on this terrible app. Save your money and use Duolingo or if you want a real program go to Rosetta stone.
Response from Rocket Languages
Hi Miki - The first level (featuring Alex and Maria) is a beginners level, so the amount of Italian introduced is gradual with lots of explanations in English. As you progress through the lessons/levels the amount of Italian gets greater and more advanced.