Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
This is a review of Rocket Korean. I have found Rocket German Level 3 to be useful, and would recommend it, but I am very disappointed with Rocket Korean.
I am 71 and in the last few years I have learnt five European languages to a good conversational level. I began to learn Korean a few months ago and have used two well known audio courses, both of which I love, and I am working every day with an excellent app that specialises in Asian languages. So I was not a complete beginner when I started Rocket Korean, hoping it would help. Unfortunately, I have found it much too difficult, with too many new words introduced much too quickly with very little help and reinforcement.
If Rocket Korean had been my first attempt at language learning, I would have given up, believing that I was either too old, or not clever enough, since I find it impossible to retain any of the material covered in its lessons. Fortunately, from my experience with the other methods I know that I can learn languages, even Korean, if the material is presented in the right way.
Response from Rocket Languages
Hi Martin, thank you for leaving a review. Korean can be quite a tricky language to learn for English speakers and the Korean team have tried to structure the course in a way that makes sense for English speakers. They will take a look at these early lessons again to try and make them clearer for our learners.
please add some ADHD mode it will help with focus!
Response from Rocket Languages
Hi Max, thank you for your review. We will look into this and see what can be done. All the best!
At first I thought that Rocket Japanese was a great course. However, I became very disappointed with the way they structure things. The conversations are very limited and the grammar is poorly explained. Japanese is a very structured and logical language and Rocket Japanese does a poor job of conveying the structure. I am overall very disappointed with the course.
I bought the entire Japanese course, yet Rocket continues to send me marketing and promotional emails telling me to buy their japanese course when I already have.
Response from Rocket Languages
Thank you for your review! We appreciate your feedback and thoughts however, we know that many of our learners are just starting out with Japanese or learning a second language for the first time. That’s why we focus on keeping our courses accessible by starting with simple conversations and grammatical explanations and gradually moving on to more advanced topics. If you’re facing any specific grammar challenges, feel free to reach out to us at [email protected]. We’d be happy to help you out!
As someone who's been using Rocket Japanese for years and generally liking it, I'm writing this review to express my frustration. AGAIN you have redesigned the app in a way that seriously hurts the functionality! Why do you keep doing this? (Especially with no option to switch back?). Why did you decide to make the kanji suddenly very small, forcing me to zoom in on phone? Makes the kanji lessons a huge pain! Change it back! Im getting tired of you guys constantly screwing up your own app!
Response from Rocket Languages
Thank you for your feedback, Brion! We understand your concerns and that updates can interrupt your learning. However, please know that all our updates aim to improve the usability of the course and, therefore, your language learning experience. As was the case prior to the update, font and script sizes can be enlarged in your phone settings. If you have any further feedback, we'd love to hear it, so please reach out to [email protected]!
Waaaay too much garbage emails sent on a daily basis. Extremely annoying. Constant pestering to buy. Massively overpriced. Would not recommend.
Response from Rocket Languages
We're sorry you feel that way, Stephen. We completely understand that our course will not always suit the preferences of every individual learner, but we firmly believe that the price reflects the comprehensive content and various lesson types crafted by experts in the Italian language. We wish you all the best with your language learning!
Loving it so far! I love building vocabulary and hearing the correct way to pronounce words.
Response from Rocket Languages
Here at Rocket, we're all about helping our users nail their Italian pronunciation from the comfort of their homes. We can't wait to see where your Italian language learning takes you!
It's truly disappointing that you omitted various clauses from your refund policy. For those using Apple Pay, if they wish to cancel their subscription, they're required to contact Apple? You haven't even attempted to facilitate the direct connection.
Response from Rocket Languages
We're sorry to hear that the refund process with Apple Pay didn't meet your expectations. Apple requires this process, but we'd be happy to jump on a call and help you contact them!
The voice recognition is terrible and only works intermittently before giving me the "Looks like speech recognition is currently busy. Please try again" message. Customer "service" tells me to do what I'm already doing (use Chrome browser, fast internet etc.). They acknowledge that their voice recognition doesn't always work and advise me to "skip" those parts. Skipping isn't a solution to the problem! I used Rocket before for German and it was very good. Now I just want to skip this program completely and get a refund.
Response from Rocket Languages
Hi Troy, thank you for taking the time to provide us with your valuable feedback. Your comments have been passed on to both the customer support and IT teams. We are sorry to hear that you have been facing issues with our voice recognition system. While we strive to provide you with state-of-the-art technology, we do understand that it can make errors at times. If the voice recognition detects phrases poorly, we suggest skipping over them because this will ensure that the language learning process is not disrupted. We appreciate your continued effort in learning the French language and wish you all the best!
The program is so full of bugs. I have attempted on both my Mac and iPhone.
Response from Rocket Languages
Hi Frederick, thank you for your review. We're sorry to hear that you have experienced technical issues with our Rocket French programme. Our customer support team has already been in contact with you to find a resolution. We appreciate your feedback and wish you all the best with your French language journey!
On ipad voice playback won't work. No reply from customer service. Back to the Fluenz program.
Response from Rocket Languages
Hi Pul, thank you for leaving a review. I'm sorry to hear that you didn't receive our customer support team's response regarding your voice playback issue. Unfortunately, the app version of Rocket Languages doesn't support the voice playback feature. We hope that you'll continue your French language-learning journey and wish you all the best!