Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
They make it hard to cancel service, why so hard Rocket?
Response from Rocket Languages
Hi James, thank you for your review. Our Customer Support team has already been in contact with you, regarding canceling your account. Given that you can either purchase a Rocket Languages course with a one-time purchase, or a six-month payment plan there is no need to cancel your account. That means, once you have purchased the course, you have lifetime access and no recurring fees. All the best!
It is the worst thing ever and Maricio keeps texting me at 3 am
Response from Rocket Languages
Hi Bashir, thank you for leaving a review. We currently use email to communicate with our users as opposed to text. The good news is that it is very easy to disable these emails, our Customer Support team has contacted you to assist you in unsubscribing. Happy learning!
The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.
Response from Rocket Languages
Hi Michael, thank you for your review. We know that it can be very frustrating when technology doesn't cooperate. Our Customer Support team has emailed you, in order to ascertain the issue you are experiencing and to work with you to resolve it. We wish you all the best with your Chinese language learning!
Easily the worst language learning product on the market. Every lesson is set up to trick the student and set them up for failure. There are numerous mistakes in every lesson and when one of two options is the 'right' answer, the program is so lacking that it only shows one. This is basically a perfect course if you want to waste your money and learn virtually nothing. DO NOT WASTE YOUR MONEY ON THIS GARBAGE.
Response from Rocket Languages
Hi Kristine, thank you for leaving a review. We are always looking to make improvements to our Rocket Italian course and enhance the experience for our users. We are very sorry to hear that you feel lessons are designed to trick learners. We appreciate your concern and want to assure you that our lessons are intended to showcase the vital elements of the language required for communication. All the best!
This program charged me 259.90 two times ,did not respond to my e mails and I am not able to access the program.Ontop of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.
Response from Rocket Languages
Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!
The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.
Response from Rocket Languages
Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on [email protected] and we will see what we can do to resolve these issues for you. All the best!
I am going to be honest here. First of all, it is way too expensive, you can get much more in courses offered by other sources. Secondly, it barely covers beginner grammar or lower intermediate but entirely skips the essential grammar which might be needed to understand the sentence full.
If you are a full beginner, you might feel overwhelmed with the sentences with no explanation and if you are an intermediate then everything just feels pointless.
Highly won't recommend it to anybody, I wasted my money. Please don't waste yours.
Response from Rocket Languages
Hi Harshal, we are sorry to hear you're unhappy with Rocket Korean. We've taken your feedback into account, and we have passed it on to the Korean team to take a look at. We have also sent you an email to follow up. All the best!
I bought this program to learn useful Japanese but it's not really helpful. The dialogue sets are more geared toward someone who speaks Japanese and not someone who needs to learn. As an example: there is a dialogue set about asking people if they speak Japanese, but not one that helps to you ask if they speak English or that YOU don't speak Japanese. It goes on from there. I've gotten very little actual useful phrases from this program and I'm upset I spent so much on it. My upcoming trip to Japan is not going to be helped by this program.
Response from Rocket Languages
Hi Laurie-Beth, we're so sorry to hear that you are not finding the Japanese course useful. Our Japanese course is currently being reviewed and updated where any inconsistencies like this will be removed. We have passed this to the Rocket Japanese team to keep in mind during their review. We have also followed up with you via email on this issue. We wish you all the best!
The app kept giving a pop up asking for a review and interrupting my study so here it is.
Response from Rocket Languages
Thank you for your review and for your feedback. We will pass this on to the development team for their consideration.
not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places
Response from Rocket Languages
Hi Felipe, we are so sorry to hear that you are experiencing troubles using Rocket French. We have contacted you via email to follow up with you as well as try and assist you with these issues.