Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
5095 Customer Reviews

5 Stars

78.7% (4012)

4 Stars

14.0% (715)

3 Stars

3.9% (201)

2 Stars

1.4% (73)

1 Star

1.8% (94)

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james rieter

James Rieter

United States

Rocket Spanish
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

They make it hard to cancel service, why so hard Rocket?

2
Bashir Al-Omoush

Bashir Al-omoush

United States

Rocket Spanish
Criteria
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Are you happy with the price?
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How was the customer service?

It is the worst thing ever and Maricio keeps texting me at 3 am

0
Michael Bui

Michael Bui

United States

Rocket Chinese
Criteria
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The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.

0
Kristine Lombardi

Kristine Lombardi

United States

Rocket Italian
Criteria
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Are you happy with the price?
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How was the customer service?

Easily the worst language learning product on the market. Every lesson is set up to trick the student and set them up for failure. There are numerous mistakes in every lesson and when one of two options is the 'right' answer, the program is so lacking that it only shows one. This is basically a perfect course if you want to waste your money and learn virtually nothing. DO NOT WASTE YOUR MONEY ON THIS GARBAGE.

2
Luciana Miranda

Luciana Miranda

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

its such a hard program that you can not learn from

Response from Rocket Languages

Hi Luciana, thank you for your review. We're very sorry to hear you have not had a positive learning experience with Rocket Spanish. Our Customer Support team has reached out to you in order to ascertain if there anything we can do to assist you or elevate your experience of Rocket Spanish. All the best!

0
Uriah Libby

Uriah Libby

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the system is confusing frustrating and has to much work

Response from Rocket Languages

Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!

0
Gigi Anderson

Gigi Anderson

United States

Rocket Spanish
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

This program charged me 259.90 two times ,did not respond to my e mails and I am not able to access the program.Ontop of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.

Response from Rocket Languages

Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!

3
Abigail Epplett

Abigail Epplett

United States

Rocket Spanish
Criteria
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Would you recommend it to a friend?
How was the customer service?

The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.

Response from Rocket Languages

Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on [email protected] and we will see what we can do to resolve these issues for you. All the best!

0
George Deal

George Deal

United States

Rocket Arabic
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The speech recognition software is terrible. If it wants to give you a score from 0 to 100, I'm fine with that but to have to keep on repeating myself and yelling only to see "I didn't catch that try again" is more than frustrating. So I'm just skipping trying to talk into the mic for now. And my Google Chrome is updated. My mic is a very good one.

Response from Rocket Languages

Hi George, we are sorry to hear you are experiencing issues with the voice recognition. We have set you an email to follow up about this issue and hope we can resolve it for you. All the best!

0
Harshal Pawar

Harshal Pawar

India

Rocket Korean
Criteria
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How was the customer service?

I am going to be honest here. First of all, it is way too expensive, you can get much more in courses offered by other sources. Secondly, it barely covers beginner grammar or lower intermediate but entirely skips the essential grammar which might be needed to understand the sentence full.
If you are a full beginner, you might feel overwhelmed with the sentences with no explanation and if you are an intermediate then everything just feels pointless.
Highly won't recommend it to anybody, I wasted my money. Please don't waste yours.

Response from Rocket Languages

Hi Harshal, we are sorry to hear you're unhappy with Rocket Korean. We've taken your feedback into account, and we have passed it on to the Korean team to take a look at. We have also sent you an email to follow up. All the best!

0