Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
its such a hard program that you can not learn from
Response from Rocket Languages
Hi Luciana, thank you for your review. We're very sorry to hear you have not had a positive learning experience with Rocket Spanish. Our Customer Support team has reached out to you in order to ascertain if there anything we can do to assist you or elevate your experience of Rocket Spanish. All the best!
the system is confusing frustrating and has to much work
Response from Rocket Languages
Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!
This program charged me 259.90 two times ,did not respond to my e mails and I am not able to access the program.Ontop of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.
Response from Rocket Languages
Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!
The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.
Response from Rocket Languages
Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on [email protected] and we will see what we can do to resolve these issues for you. All the best!
The speech recognition software is terrible. If it wants to give you a score from 0 to 100, I'm fine with that but to have to keep on repeating myself and yelling only to see "I didn't catch that try again" is more than frustrating. So I'm just skipping trying to talk into the mic for now. And my Google Chrome is updated. My mic is a very good one.
Response from Rocket Languages
Hi George, we are sorry to hear you are experiencing issues with the voice recognition. We have set you an email to follow up about this issue and hope we can resolve it for you. All the best!
I am going to be honest here. First of all, it is way too expensive, you can get much more in courses offered by other sources. Secondly, it barely covers beginner grammar or lower intermediate but entirely skips the essential grammar which might be needed to understand the sentence full.
If you are a full beginner, you might feel overwhelmed with the sentences with no explanation and if you are an intermediate then everything just feels pointless.
Highly won't recommend it to anybody, I wasted my money. Please don't waste yours.
Response from Rocket Languages
Hi Harshal, we are sorry to hear you're unhappy with Rocket Korean. We've taken your feedback into account, and we have passed it on to the Korean team to take a look at. We have also sent you an email to follow up. All the best!
I bought this program to learn useful Japanese but it's not really helpful. The dialogue sets are more geared toward someone who speaks Japanese and not someone who needs to learn. As an example: there is a dialogue set about asking people if they speak Japanese, but not one that helps to you ask if they speak English or that YOU don't speak Japanese. It goes on from there. I've gotten very little actual useful phrases from this program and I'm upset I spent so much on it. My upcoming trip to Japan is not going to be helped by this program.
Response from Rocket Languages
Hi Laurie-Beth, we're so sorry to hear that you are not finding the Japanese course useful. Our Japanese course is currently being reviewed and updated where any inconsistencies like this will be removed. We have passed this to the Rocket Japanese team to keep in mind during their review. We have also followed up with you via email on this issue. We wish you all the best!
The app kept giving a pop up asking for a review and interrupting my study so here it is.
Response from Rocket Languages
Thank you for your review and for your feedback. We will pass this on to the development team for their consideration.
not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places
Response from Rocket Languages
Hi Felipe, we are so sorry to hear that you are experiencing troubles using Rocket French. We have contacted you via email to follow up with you as well as try and assist you with these issues.
Good luck unsubscribing! Still paying for no reasons!
Response from Rocket Languages
We're sorry to hear that you are experiencing these issues. We have contacted you via email to help you resolve this issue. All the best!