Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4813 Customer Reviews

5 Stars

76.6% (3689)

4 Stars

15.4% (740)

3 Stars

4.8% (233)

2 Stars

2.1% (103)

1 Star

1.0% (48)

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Rob Grant

Rob Grant

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The main problem that I have is your web app is flaky. Often, in a completely random way, it fails to record my voice. I have talked with customer service and even sent them a video but that want me to make too many changes to my system and do too much work. They should do the work themselves as part of the QA process. And I know others, like my girlfriend, are having the same problem on their own computers. It I did not have this problem I would give you 4 stars.

Response from Rocket Languages

Hi Rob, thank you for sharing your review with us. We appreciate the time you took to provide us with your feedback. We're sorry to hear that you're facing issues with our voice recognition feature. We understand that you were unable to make the necessary changes to your system to support it. Your feedback has been shared with both our customer support and product development teams. They will review the processes around this situation and consider any necessary adjustments. We wish you all the best with your Spanish language learning!

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AUBREY kellogg

Aubrey Kellogg

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

if you know the basic then yes, this is pefect to build up your spanish. but if you know notihing than ido not reccemend this

Response from Rocket Languages

Hi Aubrey, thank you for your review. We're sorry to hear that you are not getting a lot out of the course. Our courses contain all the information for people to learn Spanish from any level, including complete beginners. If you haven't already, we recommend starting the course from the very beginning so that you can start learning Spanish from scratch. All the best!

0
Ettrick Campbell

Ettrick Campbell

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I like Rocket Languages but, I don't like how it is set up and you don't really learn from it, it's more of a study tool for people taking a Spanish class. You should make it so that people can actually learn Spanish from this website.

Response from Rocket Languages

Hi Ettrick, thank you for taking the time to leave a review. I am sorry to hear that you are finding the Rocket Spanish course difficult to learn from. Ensuring that our course is user friendly is very important to us and with this in mind our Customer Support team has contact you to get a clearer idea of the issues you are experiencing. All the best!

0
Luciana Miranda

Luciana Miranda

United States

Rocket Spanish
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

its such a hard program that you can not learn from

Response from Rocket Languages

Hi Luciana, thank you for your review. We're very sorry to hear you have not had a positive learning experience with Rocket Spanish. Our Customer Support team has reached out to you in order to ascertain if there anything we can do to assist you or elevate your experience of Rocket Spanish. All the best!

0
Uriah Libby

Uriah Libby

United States

Rocket Spanish
Criteria
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Would you recommend it to a friend?
How was the customer service?

the system is confusing frustrating and has to much work

Response from Rocket Languages

Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!

0
Eric Redbear

Eric Redbear

United States

Rocket French
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I enjoy the course work and information so far. The voice voice recognition sucks. Had a French speaking friend speak as a test and she had the same experience. If this program tells a woman from Montreal that she's wrong or can't register her speech, then it just frustrates the learner and makes for a bad design.

Response from Rocket Languages

Hi Eric, thank you for your feedback, we're sorry to hear that the voice recognition feature is not working for you. Our friendly customer support team has emailed you in order to get a better understanding of the technical issues you are experiencing and resolve the issue. All the best!

0
Marguerite Wolff

Marguerite Wolff

Italy

Rocket Italian
Criteria
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How was the customer service?

Audio does not work, neither for initial pronunciation, nor playback. When I try to listen "session aborted" appears.

Response from Rocket Languages

Hi Marguerite, thank you for your review, I'm sorry to hear you are continuing to experience issues with the audio features of Rocket Languages. We have contacted you via email in order to resolve this issue. All the best!

0
George Deal

George Deal

United States

Rocket Arabic
Criteria
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How was the customer service?

The speech recognition software is terrible. If it wants to give you a score from 0 to 100, I'm fine with that but to have to keep on repeating myself and yelling only to see "I didn't catch that try again" is more than frustrating. So I'm just skipping trying to talk into the mic for now. And my Google Chrome is updated. My mic is a very good one.

Response from Rocket Languages

Hi George, we are sorry to hear you are experiencing issues with the voice recognition. We have set you an email to follow up about this issue and hope we can resolve it for you. All the best!

0
Chris Budnicki

Chris Budnicki

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the audio recognition needs work. Also stop asking me to review every six times i record a word.

Response from Rocket Languages

Hi Chris, thank you for your review. We are sorry to hear that you are experiencing issues with the voice recognition. We have contacted you via email to get more information on this. Regarding the reviews, we will pass this on to the team for them to take a look at. We wish you all the best!

0
Kerry Cave

Kerry Cave

United States

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

So far I find the recording of my voice/voice recognition extremely frustrating. I have used a headset, my airpods and nothing at all and it doesn't recognize what I saw half the time. Even easy words like ciao and sei. Everything else is ok so far, not totally user friendly. I will try it out longer and see how it goes. But, I strongly recommend working on the voice recognition. There are many products out there that work really well with this, such as Dragon my Nuance. Maybe use their software to recognize what people are saying.

Response from Rocket Languages

Hi Kerry, we're sorry to hear about the frustration that this is causing you. We have sent you an email for some more information and to try and assist you with this. We wish you all the best.

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