Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4741 Customer Reviews

5 Stars

76.7% (3638)

4 Stars

15.4% (730)

3 Stars

4.9% (231)

2 Stars

2.1% (98)

1 Star

0.9% (44)

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Uriah Libby

Uriah Libby

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the system is confusing frustrating and has to much work

Response from Rocket Languages

Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!

0
Eric Redbear

Eric Redbear

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I enjoy the course work and information so far. The voice voice recognition sucks. Had a French speaking friend speak as a test and she had the same experience. If this program tells a woman from Montreal that she's wrong or can't register her speech, then it just frustrates the learner and makes for a bad design.

Response from Rocket Languages

Hi Eric, thank you for your feedback, we're sorry to hear that the voice recognition feature is not working for you. Our friendly customer support team has emailed you in order to get a better understanding of the technical issues you are experiencing and resolve the issue. All the best!

0
Marguerite Wolff

Marguerite Wolff

Italy

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Audio does not work, neither for initial pronunciation, nor playback. When I try to listen "session aborted" appears.

Response from Rocket Languages

Hi Marguerite, thank you for your review, I'm sorry to hear you are continuing to experience issues with the audio features of Rocket Languages. We have contacted you via email in order to resolve this issue. All the best!

0
George Deal

George Deal

United States

Rocket Arabic
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The speech recognition software is terrible. If it wants to give you a score from 0 to 100, I'm fine with that but to have to keep on repeating myself and yelling only to see "I didn't catch that try again" is more than frustrating. So I'm just skipping trying to talk into the mic for now. And my Google Chrome is updated. My mic is a very good one.

Response from Rocket Languages

Hi George, we are sorry to hear you are experiencing issues with the voice recognition. We have set you an email to follow up about this issue and hope we can resolve it for you. All the best!

0
Chris Budnicki

Chris Budnicki

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the audio recognition needs work. Also stop asking me to review every six times i record a word.

Response from Rocket Languages

Hi Chris, thank you for your review. We are sorry to hear that you are experiencing issues with the voice recognition. We have contacted you via email to get more information on this. Regarding the reviews, we will pass this on to the team for them to take a look at. We wish you all the best!

0
Kerry Cave

Kerry Cave

United States

Rocket Italian
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

So far I find the recording of my voice/voice recognition extremely frustrating. I have used a headset, my airpods and nothing at all and it doesn't recognize what I saw half the time. Even easy words like ciao and sei. Everything else is ok so far, not totally user friendly. I will try it out longer and see how it goes. But, I strongly recommend working on the voice recognition. There are many products out there that work really well with this, such as Dragon my Nuance. Maybe use their software to recognize what people are saying.

Response from Rocket Languages

Hi Kerry, we're sorry to hear about the frustration that this is causing you. We have sent you an email for some more information and to try and assist you with this. We wish you all the best.

0
Nyamjav Radna-Ochir

Nyamjav Radna-ochir

Mongolia

Rocket Chinese
Criteria
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Would you recommend it to a friend?
How was the customer service?

Very good. Unfortunately, I can not find more time to learn Rocket Chinese

Response from Rocket Languages

We are glad that you are enjoying the course. Rocket Chinese will always be waiting for you and you can always return to continue the course at any point!

0
Jeff Reese

Jeff Reese

United States

Rocket French
Criteria
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How likely are you to buy again?
Are you happy with the price?
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How was the customer service?

So much potential….but the play buttons in the app work sporadically. Records just fine and voice recognition is great. But I Have to reboot my iPad Air quite often to clear the issue. Note that The coin is flipped on the web site - which I tried hoping to address the play buttons in the app not working. Well - the play buttons work fine on the web site - but the voice record says “having trouble” on every single item. And I am, per the instructions, using safari and the red microphone is on (not crossed out or greyed out). As such - this tool can’t really be used. Will try tomorrow - maybe a server issue. Ready to request full refund if issue(s) persist. Exasperating experience. May resort to old fashioned Pimsleur CDs to prepare for vacation to france in a few months.

Response from Rocket Languages

Hi Jeff, thank you for your review. We are sorry to hear that you are experiencing these difficulties. We have sent you an email to follow up with you on this.

0
Thelma Sheffield

Thelma Sheffield

Mexico

Rocket Spanish
Criteria
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Very monotonous and hard to follow material. I can't keep engaged in the material. Super boring content.

Response from Rocket Languages

Hi Thelma, we are so sorry to hear that you are not engaging with the course material. We have sent you an email following up on this.

0
Amin Khodaei

Amin Khodaei

Malaysia

Rocket English
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I purchased the English rocket language, but I have encountered some issues with the audio on the Android app. The words and phrases do not play correctly, but they do work properly on the laptop browser. However, when trying to record on the laptop browser, only the last part of the word or half of the sentence is recorded, which is very inconvenient. As a solution, I have been playing the words and sentences on my laptop browser and attempting to record on the Android app. Rocket language has a 60-day refund policy, so I will be requesting a full refund due to these issues.

Response from Rocket Languages

We're sorry to hear about the issues you are experiencing with our program. We have sent you an email regarding the issues that you are having to get more information on this.

0