Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Doug McCain

Doug Mccain

United States

Rocket French
Criteria
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How was the customer service?

Additional grammar explanations helpful. The pronunciation of "Je" or "J' "changes significantly depending on the words and their grammatical spelling following "Je". Rote memorization is not a good approach when grammar determines pronunciation.

Response from Rocket Languages

Awesome to hear that you're enjoying our comprehensive Language and Culture lessons! We understand that rote memorization isn't everyone's cup of tea, which is why we offer three reinforcement activities focused on pronunciation at the end of each lesson.

0
Lloyd Smith

Lloyd Smith

United States

Rocket Spanish
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

since i'm being asked to write a review every 2 seconds, which is interrupting my course i'll go ahead and do it now. there is way too much emphasis on speaking for such absolutely abhorent speech recognition. i already know a lot of beginner spanish as i'm living in colombia with my colombian girlfriend. even she couldn't get the voice recognition to register a word half the time.

also, there are just too many flashcards, spelling words, voice recognition parts after each story lesson. i just listened to a 20 minute audio file about how to say hello. then you continue on with flashcards and pronunciation that has absolutely nothing to do with the audio

Response from Rocket Languages

Thank you for the feedback, Lloyd! Our voice recognition is trained on native Spanish speakers, so this should not happen. But don't worry! One of our friendly customer support team has contacted you and will set you up on a call with our IT team to resolve the voice recognition issue. We appreciate your comments concerning the flashcards; we know they can be overwhelming and are currently working on a solution to retain the comprehensiveness but make them easier to digest.

0
Jas Kundra

Jas Kundra

United Kingdom

Rocket French
Criteria
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Would you recommend it to a friend?
How was the customer service?

The microphone speaking part of the browser is terrible. I have 3 headsets (all expensive) and also used the microphone on the laptop. For simple words like Nom, Bonjour (I am getting zero or sorry I didnt catch that). I know I am not fluent yet, but i've got those words down, but the software occasionally wont get what i say. Very annoying...

Response from Rocket Languages

Hi Jas, thank you for taking the time to write a review. We are sorry to hear that you are having trouble with our voice recognition software. Our Customer Support team has reached out to you in order to help resolve this issue. We wish you all the best in your journey to learn French!

0
Alan R

Alan R

Brazil

Rocket German
Criteria
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Would you recommend it to a friend?
How was the customer service?

First year of German course is good, but the quality goes downs in the second year.
Also, they are spammers: does not matter how many times you hit unsubscribe, you will continue to receive the wonderful 60% discount a LOT. I do not recommend at all.

Response from Rocket Languages

Hi Alan, thank you for leaving a review. We appreciate your feedback. We apologize for the inconvenience caused by the difficulty you faced while trying to unsubscribe from our emails. Our Customer Support team has reached out to confirm with you if we can remove your email address from our database. This ensures that you will not receive any further emails from us. The good news is that we recently released an updated version of Rocket German Level 2. You can, therefore, expect the new level 2 course to be extremely high quality and an intregal stepping stone in your German language journey. We wish you the best!

0
Rick Faktor

Rick Faktor

Canada

Rocket Spanish
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The lessons are far too long. I like to finish a lesson in one sitting but they are so long, it's impossible. I groan when I see the flashcards with 70 entries. There is no sense of accomplishment. I tend to avoid starting lessons because it seems like drudgery trying to get through them and that isn't a good way to learn. So yes , I am disappointed in my purchase. I had high hopes . I had previously done the 'Spanish with Paul' lessons. They had they're shortcomings too but I felt the lessons were a better length and I stuck with them and learned a lot more.

Response from Rocket Languages

Hi Rick, thank you for your review. I'm sorry to hear that you are finding the lessons too long. Here at Rocket Languages we want to ensure that all our linguistic content is comprehensive and in-depth, but we are also aware that motivation and a sense of accomplishment is critical to learning. As such, your suggestion regarding the flashcards has been passed on to our Product Development team. In the meantime, you might have a better experience with our more interactive reinforcement activities like "Hear It! Say It!" All the best with your Spanish language learning!

0
Ettrick Campbell

Ettrick Campbell

United States

Rocket Spanish
Criteria
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I like Rocket Languages but, I don't like how it is set up and you don't really learn from it, it's more of a study tool for people taking a Spanish class. You should make it so that people can actually learn Spanish from this website.

Response from Rocket Languages

Hi Ettrick, thank you for taking the time to leave a review. I am sorry to hear that you are finding the Rocket Spanish course difficult to learn from. Ensuring that our course is user friendly is very important to us and with this in mind our Customer Support team has contact you to get a clearer idea of the issues you are experiencing. All the best!

0
Marguerite Wolff

Marguerite Wolff

Italy

Rocket Italian
Criteria
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Audio does not work, neither for initial pronunciation, nor playback. When I try to listen "session aborted" appears.

Response from Rocket Languages

Hi Marguerite, thank you for your review, I'm sorry to hear you are continuing to experience issues with the audio features of Rocket Languages. We have contacted you via email in order to resolve this issue. All the best!

0
Chris Budnicki

Chris Budnicki

United States

Rocket Japanese
Criteria
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How was the customer service?

the audio recognition needs work. Also stop asking me to review every six times i record a word.

Response from Rocket Languages

Hi Chris, thank you for your review. We are sorry to hear that you are experiencing issues with the voice recognition. We have contacted you via email to get more information on this. Regarding the reviews, we will pass this on to the team for them to take a look at. We wish you all the best!

0
Nyamjav Radna-Ochir

Nyamjav Radna-ochir

Mongolia

Rocket Chinese
Criteria
How satisfied are you with Rocket?
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Very good. Unfortunately, I can not find more time to learn Rocket Chinese

Response from Rocket Languages

We are glad that you are enjoying the course. Rocket Chinese will always be waiting for you and you can always return to continue the course at any point!

0
Sandra L Ammons

Sandra L Ammons

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

too early to feel awesome about the process. feeling overwhelmed right now.

Response from Rocket Languages

Hi Sandra, we're sorry to hear that you are feeling overwhelmed with the course content. We have sent you some tips via email to try and help you overcome this.

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