Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Stephanie Campbell

Stephanie Campbell

Australia

Rocket French
Criteria
How satisfied are you with Rocket?
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How was the customer service?

There are lots of opportunities to review and practice. It would be improved by cutting all the silly English comments. It takes up time and is not necessary to learn -irritating.

Response from Rocket Languages

Thanks for the feedback, Stephanie. At Rocket, we understand that learning a new language can be daunting. That's why we focus on creating a stress-free experience that you can enjoy from the comfort of your home. We acknowledge that the English jokes and quips, in service of this, in the Audio lessons may not be everyone's cup of tea, but we hope you are still enjoying the course!

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Steve Will

Steve Will

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Shopping as the 3rd lesson? What an absolute joke!

Response from Rocket Languages

It sounds like you have found our first bonus Survival Kit Lesson. This is just to give you an example of the lesson style, so feel free to continue with the audio lessons instead. Keep up the good work!

0
Russell Anthony

Russell Anthony

United States

Rocket Japanese
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

It seems to be working. I've never tried to learn another language but this course has taught me a lot so far and I believe it's teaching me fairly well. I believe there is too much handholding so far in the beginner course. The translation leans too far on the English side of things and that creates problems. When the English phrase is too far removed from the Japanese translation you end up having to create a middle ground phrase to translate the translation. Some of the phrases translate well to very proper English and would make more sense in my mind, even if that's now how people regularly talk in America. Sometimes a literal translation would do a better job in teaching how phrases will be constructed in Japanese vs English. There are too many instances where I have to figure out how the course is trying to teach something before I can move forward with learning it. Sometimes this takes the form of inconsistencies in the flash cards. I bought the entire Japanese language course on sale and I think that it was pricey but fair. I don't plan on buying any other language courses any time soon, but if I did I would probably buy one from another company simply out of curiosity. I would recommend the Japanese courses to a friend.

Response from Rocket Languages

Thanks for the feedback! Here at Rocket our translation philosophy is centred on conveying the meaning of the phrase, ensuring that you understand when and how to use the phrase rather than just the literal translation. That said, we know that literal translations are important for the learning process. If you want a more literal translation, look out for the grey lit. button on the top right of the phrases. Remember, our Audio Lessons are focused on communicating, so all the grammar will fall into place once you check out our Language and Culture Lessons. All the best!

0
Benoit V.

Benoit V.

France

Rocket Japanese
Criteria
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Would you recommend it to a friend?
How was the customer service?

The (new) japanese course #1 was great, it made me buy #2 ... which is a mess. The audio is not good, the japanese accent of the english speaker is wrong, the delay for repeating the word is wrong and the content is sometime the same as #1.
To make it worse, the content is highly specific, like opening a bank account, which is really boring and useless for a beginner.

Response from Rocket Languages

Response from Rocket languages - We are constantly updating our content to ensure it is accurate and relevant!

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gregory deneweth

Gregory Deneweth

Mexico

Rocket Spanish
Criteria
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Would you recommend it to a friend?
How was the customer service?

So far, I'm not happy with the way the Spanish course is taught. Lesson 1.7 was hard and seemed out of place. It seems we should have learned numbers, months, and other things first. The voice recognition doesn't seem to work. It will record my voice sometimes but has yet to tell me if I am speaking correctly or not. It only plays back my own voice, but nothing more. Sometimes the voices used by your staff are hard to understand or are speaking too fast for beginners. I'm going to keep trying, but so far, not much is sticking.

Response from Rocket Languages

That should not be happening with the voice recognition. Check your inbox; let's hop on a call and get it sorted!

0
Rose Barberot

Rose Barberot

United States

Rocket Spanish
Criteria
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The voice of the person speaking in the videos is mad annoying. But besides that the course is not that bad. It's good if you want to learn to write and know how words sound like but the voice recognition don't work at all. Which is the main reason I am giving such a low score, because for how expensive the course is you should be able to learn to speck.

Response from Rocket Languages

Hi Rose, thank you for taking the time to leave a review. We're sorry about the issues you have been experiencing with the voice recognition software. A member of our friendly customer support team has been in contact with you to see how we can help you resolve these issues. All the best with your Spanish language learning!

0
Randall E Adams

Randall E Adams

United States

Rocket French
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The program keeps locking up on me. I am frustrated. Halfway through the pronunciation part I click the red microphone icon for the current word and it doesn't respond. And at that point I can't get the program to do anything. I have no opinion on the Customer Service as I haven't used it yet.

Response from Rocket Languages

Hi Randall, thank you for your review. We're sorry to hear about the issues you are experiencing with the voice recognition software. Our friendly customer support team has contacted you via email to help you rectify this issue. Best of luck with your French language learning!

0
Ed Cirimele

Ed Cirimele

United States

Rocket Italian
Criteria
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1, Right now teaching & understanding grammar is weak in the program
2. Need to progress further to decide if I'll buy again
3. decent price when discounted
4. I would explain what I understand of the program at this point.
5. Help with browser recording process almost useless.
"Take Italy Made Easy" (Manu's) videos and couple it with these structured exercises and you'd have a much stronger program.

Response from Rocket Languages

Hi Ed, thank you for taking the time to leave a review. We are sorry to hear that the program did not meet your expectations. We would like to clarify that grammar lessons are referred to as Language and Culture Lessons in our course and are separate from our Audio lessons. We hope this clears up any confusion. We wish you the best of luck with your Italian language journey!

0
Rob Grant

Rob Grant

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The main problem that I have is your web app is flaky. Often, in a completely random way, it fails to record my voice. I have talked with customer service and even sent them a video but that want me to make too many changes to my system and do too much work. They should do the work themselves as part of the QA process. And I know others, like my girlfriend, are having the same problem on their own computers. It I did not have this problem I would give you 4 stars.

Response from Rocket Languages

Hi Rob, thank you for sharing your review with us. We appreciate the time you took to provide us with your feedback. We're sorry to hear that you're facing issues with our voice recognition feature. We understand that you were unable to make the necessary changes to your system to support it. Your feedback has been shared with both our customer support and product development teams. They will review the processes around this situation and consider any necessary adjustments. We wish you all the best with your Spanish language learning!

0
Richard Krencius

Richard Krencius

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Course #1's audio lessons were really excellent. The timing of the dialogue/repeat sections is spot on, the native speakers have very clear accents, and you learn a lot quite quickly. It is easy to put them on in the background and make several additional passes through the material to cement the teachings. I found the accompanying grammar lessons to be difficult to retain in the 'mostly text' format, and they often don't follow along with where you are in the audio lessons at all.

Course #2 is somewhat the opposite. The native speakers (and host) all have distinct accents, the dialogue timing is a mess, and the content is all over the place. One minute you're basically redo-ing a lesson from Course #1, and the next you're totally lost when everything switches to 'casual' speech, which you've had almost no exposure to thus far. Alternately, the grammar courses are now structured to expound upon specific parts of the audio, which is an improvement.

I was VERY happy with Course #1 overall, but I am soured on the audio portion of Course #2. When the dialogue-repeat sections sometimes go word-by-word, but give you 10 seconds to speak, it becomes very difficult to learn the line in entirety.

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Response from Rocket Languages

Hi Richard, I would like to thank you for taking the time to provide us with your feedback on the Rocket Japanese course. Your review is greatly appreciated. We are happy to know that you enjoyed Level 1 of the course. However, we're sorry to hear that the audio lessons in Level 2 did not meet your expectations. I have already passed your feedback on to our Rocket Japanese team, who will take it into consideration while working on future course updates. Thank you again for your valuable feedback, and we wish you all the best with your Japanese language learning!

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