Find out what actual users have to say about our courses through their Rocket Languages reviews.
No customer service line, no prompt response to messages. Write it section should be expanded. No mention of punctuation or how to apply such. Useless, in my view, without more help. Pimsleur does a better job of making reviewing a lesson(s) possible. I gave high marks on the satisfaction score because I like the way several parts of the module are taught, better than Pimsleur, I think. Price was also great. I think Pimsleur is too expensive, but their customer service is much, much better than Rocket.
Response from Rocket Languages
Hi Steven, we are sorry to hear that you are unhappy with the course. We have sent you an email to follow up with some of the problems you are having.
too early to feel awesome about the process. feeling overwhelmed right now.
Response from Rocket Languages
Hi Sandra, we're sorry to hear that you are feeling overwhelmed with the course content. We have sent you some tips via email to try and help you overcome this.
Non va bene avere istruzioni in inglese invece d' italiano. Anche, questo è un sito per imparare bene l'italiano e si usa una persona, Charlie, che non ha per niente una pronuncia buona in italiano. Ridicolo!
A good learning tool.
I'm not happy with the audio it's not working 100%. On average each lesson has 5% faulty audio.
I have complained but the advice is not working, because the fault is in the app it's selves.
The only thing I can do is ignore the gaps and hope.....
Response from Rocket Languages
We are sorry to hear that you are experiencing these issues. We have emailed you requesting more information so that we can try and help you.
You aren't hearing me on about 30% of the words. Maybe it would be better with a headset - I am just using a laptop with the built in mic. But I've tried many times with my mouth in many different positions and different proximities to the mic - it should be able to hear me just fine.
Response from Rocket Languages
Response From Rocket Languages - Hi Ryan, we are sorry to hear that you are having issues with the voice recognition. We have sent you an email to get more information about this.
The conversations to listen, follow along with, and repeat after, are pretty good and based in some realistic contexts. They were fine. Also, some of the explanations during the text-based lessons were decent explanations. My main issues are with thereview, the study flashcards, listening and repeating, typing the sentences, then repeating them with only the translation. It felt less like trying to figure out what it was, and instead more on how much I could remember of the sentence or what I could memorize, and after about 45 days it gets old feeling like the only practice after the initial flashcards is memorization of sentences. It would be good to see some variations in those sentences for the flashcards, then the listening and repeat, then typing, then saying it. They could still use the same words maybe and have the overall vibe of the lesson, but when they're all the same exact sentences in the same exact order for four reviews in a row then it isn't really working towards figuring out what to say.
Response from Rocket Languages
Thank you for your review. We have passed your suggestions about improving the reinforcement activities on to the Development team. All the best!
To much vocab to memorize, practice not good enough
Response from Rocket Languages
We are sorry to hear that you are overwhelmed with the vocabulary. We have sent you an email with some tips to overcome this. All the best!
Starting from beginning Spanish i was thrown off the cliff suddenly with complete sentences. There is no bridging the gap from rudimentary words to complete sentences. Need to work along side with google translate.. Frustrating.
Response from Rocket Languages
Sorry to hear that you're having trouble! It looks like you might have skipped a number of lessons in the course which understandably made things difficult for you. We've emailed you with some information and are always here to help if you need a hand with your learning!
1. You could give more practice with the words, before passing to the flashcards.
2. More activities can be introduced, such as putting in the missing words in the sentences, and others like those. Currently, the major way of learding is merely the typical drills. It is too much technical, which is good if it is something additional, but without the greater variety of the excercized it is too inhuman, and somewhat boring. I am also comparing it with the Babbel, and they have some adaptions to the humans, when the dialog is going on, and one has to add the missing words. So, more humanlike activities would be useful.
Cannot say anything about the customer service, because did not use it yet.
Response from Rocket Languages
Thank you for your review and for these feature requests. We have passed this feedback on to the Rocket German team for them to have a look at.
I am just starting Rocket Japanese and so far I quite like it, with one exception so far. I decided to approach learning Japanese methodically and to try to master each concept before moving on. The problem is that in Module 1, there is a section on numbers, and it teaches numbers from 1 to 100,000,000. Obviously, there are patterns and generalizations one can make across the 10s, 100s, 1000s, etc, but there is a lot to learn here in one large gulp and now I have lost my momentum with the language learning. I feel the numbers should be introduced in smaller chunks so that one can progress with new vocabulary and grammar at the same time. I have been bogged down with number learning for days.
Response from Rocket Languages
Hi Laura, thank you for your review. We're sorry to hear that you've lost momentum. Learning a new language is a huge undertaking, especially a language with a completely different writing system like Japanese. The Level 1 course is aligned with the JLPT, meaning we are teaching the number basics including 百 and 万 in this level. We've kept the lesson light, with less than 50 phrases in the testing section. The numbers lessons for Levels 2 and 3 deal with more advanced concepts like counters. We've emailed you with some helpful tips for learning a new language which we hope will help you get the most out of your course. All the best!