Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
5095 Customer Reviews

5 Stars

78.7% (4012)

4 Stars

14.0% (715)

3 Stars

3.9% (201)

2 Stars

1.4% (73)

1 Star

1.8% (94)

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Randall E Adams

Randall E Adams

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The program keeps locking up on me. I am frustrated. Halfway through the pronunciation part I click the red microphone icon for the current word and it doesn't respond. And at that point I can't get the program to do anything. I have no opinion on the Customer Service as I haven't used it yet.

Response from Rocket Languages

Hi Randall, thank you for your review. We're sorry to hear about the issues you are experiencing with the voice recognition software. Our friendly customer support team has contacted you via email to help you rectify this issue. Best of luck with your French language learning!

0
Ed Cirimele

Ed Cirimele

United States

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

1, Right now teaching & understanding grammar is weak in the program
2. Need to progress further to decide if I'll buy again
3. decent price when discounted
4. I would explain what I understand of the program at this point.
5. Help with browser recording process almost useless.
"Take Italy Made Easy" (Manu's) videos and couple it with these structured exercises and you'd have a much stronger program.

Response from Rocket Languages

Hi Ed, thank you for taking the time to leave a review. We are sorry to hear that the program did not meet your expectations. We would like to clarify that grammar lessons are referred to as Language and Culture Lessons in our course and are separate from our Audio lessons. We hope this clears up any confusion. We wish you the best of luck with your Italian language journey!

0
Rob Grant

Rob Grant

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The main problem that I have is your web app is flaky. Often, in a completely random way, it fails to record my voice. I have talked with customer service and even sent them a video but that want me to make too many changes to my system and do too much work. They should do the work themselves as part of the QA process. And I know others, like my girlfriend, are having the same problem on their own computers. It I did not have this problem I would give you 4 stars.

Response from Rocket Languages

Hi Rob, thank you for sharing your review with us. We appreciate the time you took to provide us with your feedback. We're sorry to hear that you're facing issues with our voice recognition feature. We understand that you were unable to make the necessary changes to your system to support it. Your feedback has been shared with both our customer support and product development teams. They will review the processes around this situation and consider any necessary adjustments. We wish you all the best with your Spanish language learning!

0
Richard Krencius

Richard Krencius

United States

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Course #1's audio lessons were really excellent. The timing of the dialogue/repeat sections is spot on, the native speakers have very clear accents, and you learn a lot quite quickly. It is easy to put them on in the background and make several additional passes through the material to cement the teachings. I found the accompanying grammar lessons to be difficult to retain in the 'mostly text' format, and they often don't follow along with where you are in the audio lessons at all.

Course #2 is somewhat the opposite. The native speakers (and host) all have distinct accents, the dialogue timing is a mess, and the content is all over the place. One minute you're basically redoing a lesson from Course #1, and the next you're totally lost when everything switches to 'casual' speech, which you've had almost no exposure to thus far. Alternately, the grammar courses are now structured to expound upon specific parts of the audio, which is an improvement.

I was VERY happy with Course #1 overall, but I am soured on the audio portion of Course #2. When the dialogue-repeat sections sometimes go word-by-word, but give you 10 seconds to speak, it becomes very difficult to learn the line in entirety.

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Response from Rocket Languages

Hi Richard, I would like to thank you for taking the time to provide us with your feedback on the Rocket Japanese course. Your review is greatly appreciated. We are happy to know that you enjoyed Level 1 of the course. However, we're sorry to hear that the audio lessons in Level 2 did not meet your expectations. I have already passed your feedback on to our Rocket Japanese team, who will take it into consideration while working on future course updates. Thank you again for your valuable feedback, and we wish you all the best with your Japanese language learning!

1
Ali Saybo

Ali Saybo

United States

Rocket Russian
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Learning languages is really nice here; it sticks. Reciting the vocabulary and having it "graded" is really helpful for pronunciation. The "Play It!" portion is extremely helpful when it comes to being able to speak the language on cue. And when you're learning Russian, like me, or a language with a different writing system, "Write It!" can be frustrating and challenging yet extremely beneficial.

Response from Rocket Languages

Hi Ali, thank you for taking the time to leave a review. It's awesome to hear that you are benefiting from the interactive elements, such as "Play It!," woven into our Rocket Russian course. All the best with your Russian language learning!

0
Muez ElattuParambil

Muez Elattuparambil

Germany

Rocket German
Criteria
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Would you recommend it to a friend?
How was the customer service?

Voice Recognition is poor.
Especially small words & words starting with letter "S" !!

Response from Rocket Languages

Hi Muez, thank you for taking the time to leave a review. We're sorry to hear that you are experiencing issues with the voice recognition. We understand that these issues can be frustrating, however, there are a few simple fixes that can greatly improve users experience with the voice recognition. As such, our Customer Support team has contacted you to guide you through what can be done. All the best!

1
Henry Serotkin

Henry Serotkin

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The learning is okay, but for students I think it would be more fun for them if there were more game-like qualities. Not so much it turns into a video game, but just enough to make students have fun during it.

Response from Rocket Languages

Hi Henry, thank you for your review. While our courses are focused on in-depth and comprehensive linguistic content, we understand that gamification can be a powerful motivator in learning. As such, your suggestion has been passed on to the Product Development team, who will take it into consideration. All the best with your Spanish learning journey!

0
Hansruedi Forster

Hansruedi Forster

Switzerland

Rocket Arabic
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I definitely need more experience because speaking, understand and to write in Arabic is not easy.

Response from Rocket Languages

Hi Hansruedi, thank you for leaving a review. It's great to hear that you are enthusiastic to master the trickier aspects of the Arabic language and have chosen Rocket Languages to support you on this journey. We're sure that over time the experience you mentioned will come and you'll find yourself becoming more familiar with the rhythms of the language!

0
Eric Redbear

Eric Redbear

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I enjoy the course work and information so far. The voice voice recognition sucks. Had a French speaking friend speak as a test and she had the same experience. If this program tells a woman from Montreal that she's wrong or can't register her speech, then it just frustrates the learner and makes for a bad design.

Response from Rocket Languages

Hi Eric, thank you for your feedback, we're sorry to hear that the voice recognition feature is not working for you. Our friendly customer support team has emailed you in order to get a better understanding of the technical issues you are experiencing and resolve the issue. All the best!

0
Theresa D Colosimo

Theresa D Colosimo

United States

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I have not been using this long enough to write a review. I have a question out there and am waiting for the answer.

Response from Rocket Languages

Thank you for your review. We have contacted you via email regarding your question and look forward to hearing back. All the best!

0