Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4421 Customer Reviews

5 Stars

76.8% (3395)

4 Stars

15.6% (691)

3 Stars

4.7% (207)

2 Stars

2.0% (90)

1 Star

0.9% (38)

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Ron Moss

Ron Moss

United States

Rocket Chinese
Criteria
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Good but it would be better if you had more help with the pronunciation of the Mandarin words. I know I can listen to your recording and mine but I can’t seem to figure out how to fix my pronunciation to match what is taught

1
Hayley Ng

Hayley Ng

Australia

Rocket Chinese
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I'm stuck on 1.1 It can't recognise me saying the name "Dave" and "Lewis". And Xing for last name and Na for which. I swear I'm saying it long and low but it keeps thinking I'm saing the other na.

I'm still in the free trial and I'm not sure if this is just a bug I can skip or if i have to pass this.

Response from Rocket Languages

Response from Rocket Languages: We're sorry to hear that you've been having trouble. If you aren't already, we recommend that you use a headset when recording yourself - any background noise can affect the quality of the voice recognition. If you continue to have trouble, please contact the Customer Support team for further assistance.

0
Frank Cranmer

Frank Cranmer

United Kingdom

Rocket Italian
Criteria
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How was the customer service?

Early days yet. I can read Italian, more-or-less, because I learned Latin up to A-Level and speak reasonable French and basic Spanish. But the Rocket course, so far, looks like what I need if we're going to fulfill our ambition of renting an apartment in Venice for two or three months in 2022. You can't just go and live in another country on the basis that you'll shout at the locals in English.

As to the star ratings, however, there should be a category for 'Not applicable'. Having bought Rocket Italian I don't need to buy it again and I haven't yet had need of customer service - so I'm giving those one star.

1
Michael H Lambert

Michael H Lambert

United States

Rocket Italian
Criteria
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I prefer more grammar rules and explanations starting out. So far the program is very basic. More vocabulary would be better.

0
Patrick Hazard

Patrick Hazard

United Kingdom

Rocket French
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Useful and thorough course. Easy to use and straightforward interface.

0
Brittany Friesen

Brittany Friesen

Canada

Rocket German
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This program is certainly very good for beginners, but only to a certain point. I am currently in Module 7 and finding myself extremely frustrated at the amount of unnecessary English description that happens in the audio.
When I started the program, of course the added English was very helpful because I was starting from the very bottom, but I really feel that by almost the end of the first level, there should either be much more spoken German, or at least much less English dialogue.

2
Niki Fleischman

Niki Fleischman

United States

Rocket French
Criteria
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I am happy with the fact that it's not moving too slowly, but I'm getting answers wrong because there has been no instruction or discussion about conjugating. And I just had a quiz question on something not yet covered.

1
Paul Folkes

Paul Folkes

Australia

Rocket Spanish
Criteria
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How was the customer service?

I am early on in the lessons but, already having "un poco" Spanish, I am finding the lessons to be of not a lot of use, so far. I am hoping that will improve as I progress through them. However, I must say that the speech recognition facility is woeful!

I am unable to rate "Customer Service" as I haven't had any.

Response from Rocket Languages

Response from Rocket Languages: Thanks for your feedback Paul. We hope you're starting to find the lessons more useful. Regarding the speech recognition, we recommend either checking the FAQs, or contacting Customer Support directly with a description of the problem you're having. Thanks so much!

0
Stephen Harp

Stephen Harp

United States

Rocket Spanish
Criteria
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I only use the web interface. I'm not a fan of apps on my phone. The web interface mostly works but the microphone interface throws error messages and hasn't worked since day 1. I've also had issues with leaving notes and trying to use the contact form. I've tried both Safari and Brave browsers with the same results on both.

Support has be lackluster. I also tried to call the phone # from the website and got an error from Verizon that the call couldn't be completed as dialed. This has happened multiple times.

Response from Rocket Languages

Response from Rocket Languages: Hi Stephen - Thanks for your feedback. I will check into why you have had trouble reaching us. In the meantime, I will email you directly to see what we can do.

0
Novello Nugee

Novello Nugee

United Kingdom

Rocket Spanish
Criteria
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How was the customer service?

I find it a little difficult to navigate when I’m listening to it. I still haven’t been able to find somewhere where I can quickly look at conjugated verbs. Also I can’t easily find where and how to easily contact customer service to find out how best to navigate.

Response from Rocket Languages

Response from Rocket Languages: Hi Novello - The FAQ and support contact form is available by clicking on your avatar (at top right). There is a lot of content in Rocket Spanish, so the best way to look for particular subjects is by browsing the Dashboard's lesson titles, or using the search at the top of the page.

0