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Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Steven Levy

Steven Levy

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

No customer service line, no prompt response to messages. Write it section should be expanded. No mention of punctuation or how to apply such. Useless, in my view, without more help. Pimsleur does a better job of making reviewing a lesson(s) possible. I gave high marks on the satisfaction score because I like the way several parts of the module are taught, better than Pimsleur, I think. Price was also great. I think Pimsleur is too expensive, but their customer service is much, much better than Rocket.

Response from Rocket Languages

Hi Steven, we are sorry to hear that you are unhappy with the course. We have sent you an email to follow up with some of the problems you are having.

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Sandra L Ammons

Sandra L Ammons

United States

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

too early to feel awesome about the process. feeling overwhelmed right now.

Response from Rocket Languages

Hi Sandra, we're sorry to hear that you are feeling overwhelmed with the course content. We have sent you some tips via email to try and help you overcome this.

0
Rosemary Trombetta

Rosemary Trombetta

United States

Rocket Italian
Criteria
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Non va bene avere istruzioni in inglese invece d' italiano. Anche, questo è un sito per imparare bene l'italiano e si usa una persona, Charlie, che non ha per niente una pronuncia buona in italiano. Ridicolo!

1
Ryan O'Rourke

Ryan O'rourke

United States

Rocket French
Criteria
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How was the customer service?

You aren't hearing me on about 30% of the words. Maybe it would be better with a headset - I am just using a laptop with the built in mic. But I've tried many times with my mouth in many different positions and different proximities to the mic - it should be able to hear me just fine.

Response from Rocket Languages

Response From Rocket Languages - Hi Ryan, we are sorry to hear that you are having issues with the voice recognition. We have sent you an email to get more information about this.

1
Anna Holan

Anna Holan

Australia

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

A good learning tool.
I'm not happy with the audio it's not working 100%. On average each lesson has 5% faulty audio.
I have complained but the advice is not working, because the fault is in the app it's selves.
The only thing I can do is ignore the gaps and hope.....

Response from Rocket Languages

We are sorry to hear that you are experiencing these issues. We have emailed you requesting more information so that we can try and help you.

0
Amit shil

Amit Shil

Israel

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

To much vocab to memorize, practice not good enough

Response from Rocket Languages

We are sorry to hear that you are overwhelmed with the vocabulary. We have sent you an email with some tips to overcome this. All the best!

0
Kevin Collins

Kevin Collins

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The conversations to listen, follow along with, and repeat after, are pretty good and based in some realistic contexts. They were fine. Also, some of the explanations during the text-based lessons were decent explanations. My main issues are with thereview, the study flashcards, listening and repeating, typing the sentences, then repeating them with only the translation. It felt less like trying to figure out what it was, and instead more on how much I could remember of the sentence or what I could memorize, and after about 45 days it gets old feeling like the only practice after the initial flashcards is memorization of sentences. It would be good to see some variations in those sentences for the flashcards, then the listening and repeat, then typing, then saying it. They could still use the same words maybe and have the overall vibe of the lesson, but when they're all the same exact sentences in the same exact order for four reviews in a row then it isn't really working towards figuring out what to say.

Response from Rocket Languages

Thank you for your review. We have passed your suggestions about improving the reinforcement activities on to the Development team. All the best!

1
steven goericke

Steven Goericke

United States

Rocket Spanish
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Starting from beginning Spanish i was thrown off the cliff suddenly with complete sentences. There is no bridging the gap from rudimentary words to complete sentences. Need to work along side with google translate.. Frustrating.

Response from Rocket Languages

Sorry to hear that you're having trouble! It looks like you might have skipped a number of lessons in the course which understandably made things difficult for you. We've emailed you with some information and are always here to help if you need a hand with your learning!

0
D R

D R

Ukraine

Rocket German
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

1. You could give more practice with the words, before passing to the flashcards.
2. More activities can be introduced, such as putting in the missing words in the sentences, and others like those. Currently, the major way of learding is merely the typical drills. It is too much technical, which is good if it is something additional, but without the greater variety of the excercized it is too inhuman, and somewhat boring. I am also comparing it with the Babbel, and they have some adaptions to the humans, when the dialog is going on, and one has to add the missing words. So, more humanlike activities would be useful.
Cannot say anything about the customer service, because did not use it yet.

Response from Rocket Languages

Thank you for your review and for these feature requests. We have passed this feedback on to the Rocket German team for them to have a look at.

1
Inge Johnstone

Inge Johnstone

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I think that the content is really good and I have enjoyed the level 1 course that I purchased. However, the advertising seems misleading. They promise that you will reach a good conversational level after level 1. However, they do not teach you past tense or future tense. For example, it's pretty hard to have any conversation without learning how to ask "How was your weekend?" or "What did you do yesterday?" Also, after paying, $99 for Level 1, you have to pay an additional $149 for level 2, in which you do start getting into past and future tense (at least you do in the free teaser lesson). If they described the contents of each level better and had a pricing structure that made more sense, I could probably give it a five.

Response from Rocket Languages

Thanks so much for your review and feedback. Rocket Spanish is a comprehensive course, with a lot of content to cover in order to effectively teach spoken and written Spanish. While we do cover one means of talking about the future in Level 1 (the equivalent of "going to”), more lessons on the future and the past tenses can be found in Level 2, as this fits in with the CEFR level descriptions, since you're only expected to be able to talk about past events and future plans at B1 level.

Rocket Spanish Level 1 is equivalent to CEFR levels A1/A2
Rocket Spanish Level 2 is equivalent to CEFR levels A2/B1
Rocket Spanish Level 3 is equivalent to CEFR levels B1/B2

We will email you with a copy of this information, and encourage you to send any questions you might have to our customer support team on [email protected]. All the best with your language learning!

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