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Average Rating: 4.7

points disappearing

bolletjeb March 11, 2016, 10:17 am
I just finished a lesson with a quiz and was awarded 25 points. As soon as I switched to a new lesson, the program started to count from zero onwards and my quiz credits seem to have vanished completely.  They are not shown in my recently gained points either.

Also I noticed that the actual time in my profile is not right. It should be Central European Time. Maybe this is the location of the glitch?
points disappearing
bolletjeb March 12, 2016, 4:53 pm
I am sure I posted this in the French section, but the program seems to know "better"...
points disappearing
eiman-k-elmasry May 10, 2016, 8:43 pm
Hello bolletjeb
I will forward your concern to the person in charge.
Thank you for your feedback
points disappearing
marieg-rocket languages May 12, 2016, 4:23 pm
Hi bolletjeb, 

We apologize for the delay in getting back to you; do you continue to see issues with the points system? It may be a situation that has to do with timezone issues as you mentioned before. 

If you have further comments or questions, please contact us at in order to review your problem a little deeper. 

Kind Regards!
points disappearing

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