Recording Issue - Rocket Italian
March 17, 2020
March 24, 2020
Thank you for your feedback and our apologies for the inconvenience! Do you continue to have problems with the recording feature? If so, please send us an email to firstname.lastname@example.org and we can look into your account details and look for the best solution for the problem.
March 26, 2020
April 15, 2020
Thank you for your feedback as well; in order to see if there is a deeper issue going on the course, we check each case separately and review it with tech support if needed to identify the problem. We are aware that the system has a hard time sometimes reading numbers or with short words, but it shouldn't happen all the time with all the phrases within a lessons, if the issue seems to be intermittent on your end; please send us an email at email@example.com, and we can review this further.