Have on again off again speech recognition problems
Voice recognition on Safari
September 6, 2021
September 7, 2021
こんにちは (Konnichiwa) AnnP33,
Sorry to hear you're having some issues.
Are you able to give us a little more information about the issues you were experiencing so we can look into it further?
Do you remember what lesson or phrases were giving you trouble in particular?
November 20, 2021
I have given up. The speech recognition is so frustrating that I can't concentrate.
November 26, 2021
We're sorry to hear that you're still having trouble with the speech recognition. If you would like some help, please don't hesitate to contact the support team. It would be great to know the following:
- Which browser you are using on your computer
- Whether you are using a headset, rather than inbuilt speakers
- Whether you are using the app or a browser on your iPad - if a browser, which one please
- Whether you have a fast internet connection
Thanks so much! Hopefully we can help you get to the bottom of the problem.
July 17, 2022
Headphones on my laptop worked. On the phone app however, with or without headphones, it didnt work.
July 19, 2022
Hi Joshracer2003, thanks for getting in touch. I'm sorry to hear that you're having trouble with Rocket Record in the app. It would be great if you could please contact the customer support team ([email protected]) with a description of what happens when you try to record yourself. Thanks so much, we look forward to hearing from you.