Voice recognition on Safari

AnnP33

AnnP33

Have on again off again speech recognition problems

Emma-Rocket-Japanese-Tutor

Emma-Rocket-Japanese-Tutor

こんにちは (Konnichiwa) AnnP33,

Sorry to hear you're having some issues.

Are you able to give us a little more information about the issues you were experiencing so we can look into it further?

Do you remember what lesson or phrases were giving you trouble in particular? 

 

 

AnnP33

AnnP33

I have given up. The speech recognition is so frustrating that I can't concentrate. 

Margaret-RocketLanguages

Margaret-RocketLanguages

Hi AnnP33,

We're sorry to hear that you're still having trouble with the speech recognition. If you would like some help, please don't hesitate to contact the support team. It would be great to know the following:

  • Which browser you are using on your computer
  • Whether you are using a headset, rather than inbuilt speakers
  • Whether you are using the app or a browser on your iPad - if a browser, which one please
  • Whether you have a fast internet connection

Thanks so much! Hopefully we can help you get to the bottom of the problem. 

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