rocket record problem

Lorraine-A5

All of a sudden during a lesson rocket record stopped working no sound or playback Any ideas?

Marie-Claire-Riviere

Bonjour Lorraine, Please let me know if you are still experiencing issues and if so I will go ahead and pass it on to our technical team. Merci - Marie-Claire

dmlyd382

I am having a problem with, all of a sudden (within the last week), not being able to playback my own recording.  The "Playback" button does not appear.  And it used to.  Ich lerne Deutsch.

Danke schön!

Dennis

marieg-rocket languages

Hi dmlyd382, 

We apologize for the inconvenience caused. Do you continue to have problems with the playback option? If you are, please send us an email at support@rocketlanguages.com, and we'll take a deeper look into the problem. 

Kind Regards!
 

Richard-A86

For the past week: The recording seems to work because the 100% (or less) shows up but the arrow playback only comes up occasionally. Most of the time the space is blank or an = sign shows where the playback arrow should be and that permits a playback. 
So, put me on the list with that problem.

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