Trouble with Downlaods, please advise

Hello, I just joned Rocket French and cannot down load the files, is anybody else having this problem. is there a issue with the files to be down loaded, i have tried everything i can think of still no success. I have written to the support tem with no reply, any body out there?. thanks for the help. Brent

Hi there, I'm sorry to hear that you have trouble downloading the files. Could you please tell me exactly which files you are trying to download and how you go about it? I just tested a download and it worked fine. Make sure you click on the big blue button labeld "Download Audio" and save the file in a folder on your computer where you can easily find it again. Thank you and please let me know how you get on.