Voice recognition frustration

Adolfo-ortegaQ

Adolfo-ortegaQ

I really like this course, I like the structure and how it takes you through the steps needed to speak french.

I went to a french speaking high school so I´'m familiar with the firsts lessons as that is pretty basic stuff.

But I feel really frustrated with the voice recognition system, there are words that I repeat 4 or 5 times, very simple words like dix mille ( system heard debile) is really annoying go over and over in words that I know how to pronounce.

Has anybody suffered the same thing?

I´'m considering give up!!!

marieg-rocket languages

marieg-rocket languages

Hi Adolfo-ortegaQ, 

Our apologies for any inconvenience caused by the voice recognition software; we are aware the system may have a difficult time converting numbers or rating short phrases; but overall, it should work fairly well. Could you please let us know if this issue you're experiencing is happening on the app (in a mobile device) or in a browser (in a desktop/laptop)? If on the app, do you use Android or iOS? Have you tried to reinstall the app? If on a browser, which one are you using? We recommend using an updated version of Chrome or Safari, and a wired headset. You can also send us an email to support@rocketlanguages.com and we can take a closer look at your case. 

Kind Regards. 
 

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