Reviews not being received

Richard--50 January 10, 2016, 10:50 am
I am getting emails stating that the reviews were not being received by your company
Reviews not being received
Margaret-RocketLanguages January 11, 2016, 1:06 am
Hi Richard,

Thank you for your post.  Are you referring to the reviews of the course?  Did you try submitting one?  I have checked our database, but unfortunately haven't been able to find any from you.  Here is a link to the page you should go to in order to leave a review of the course:

https://members.rocketlanguages.com/Members/Review.php

I've tested it, and can confirm that it worked for me, so please give it a try.  

I hope that helps.  If you continue to have trouble, please let us know.
Reviews not being received
Richard--50 January 12, 2016, 12:06 pm
No. I was taking lesson one and I think there was a verb conflict. I left a review in the lesson and received an email that the email did not go through.
Reviews not being received
Margaret-RocketLanguages January 12, 2016, 11:11 pm
Hi Richard,

Thank you for your reply.  Apologies for my confusion!  We are still receiving regular feedback emails via the testing section, so it does appear to be working.  Please go ahead and try it again, and if you continue to have trouble, let me know.  It would also be great if you could please email the Customer Support team with a copy of the message you received - that will hopefully help us narrow down the problem.  We can be reached at support at rocket languages dot com.  

Thank you!
Reviews not being received
Richard--50 January 14, 2016, 6:07 am
I am still receiving undeliverable messages.

Sent: Thu, Jan 14, 2016 12:57 am
Subject: Undelivered Mail Returned to Sender

This is the mail system at host rocket03.rocketlanguages.com.

I have sent this on to support
Reviews not being received
Margaret-RocketLanguages January 14, 2016, 7:39 pm
Hi Richard,

Thank you for your reply and for letting me know.  I have requested some help from my colleagues in the IT team, so hopefully we will have an update for you very soon. 

Thank you for your patience while we get this figured out!
Reviews not being received
Margaret-RocketLanguages January 14, 2016, 9:33 pm
Hi Richard,

An update for you: a colleague in the IT team has found the problem and believes he has corrected it.  Please try sending some feedback again, and if you have any further trouble, please let me know.

Thank you!
Reviews not being received

Ask a question or a post a response

If you want to ask a question or post a response you need to be a member.

  • If you are already a member login here.

  • If you are not a member you can become one by taking the free Rocket Hindi trial here.

Over 1,200,000 people love Rocket Languages

Here's what Rocket Languages members have to say:

Andrei Freeman - Pennsylvania, USA

Andrei
Freeman

Pennsylvania, USA

Rudi Kopp - USA

Rudi
Kopp

USA

Carmen Franceschino - Pennsylvania, USA

Carmen
Franceschino

Pennsylvania, USA

Kelly Scali - Chicago, USA

Kelly
Scali

Chicago, USA

Mark Waddel - Auckland, NZ

Mark
Waddell

Auckland, NZ

William McGill - Florida, USA

William
McGill

Florida, USA

Probably the best language tool I've come across. Actually love it more than Rosetta Stone and Duolingo

Try our award-winning online Hindi course for FREE 受賞歴ありの英語学習ソフトウェアを無料でお試しください Pruebe nuestro galardonado software del idioma inglés GRATIS

(And see how easy it actually is to learn Hindi... even if you've tried and failed before) (そして英語学習がどれだけ簡単か、肌で感じてみてください…今までに失敗したことのある人でもそれが分かるでしょう) (Y vea qué tan fácil es en realidad aprender inglés… aún si lo ha intentado y fallado antes)