Reviews not being received

Richard--50

I am getting emails stating that the reviews were not being received by your company

Margaret-RocketLanguages

Hi Richard,

Thank you for your post.  Are you referring to the reviews of the course?  Did you try submitting one?  I have checked our database, but unfortunately haven't been able to find any from you.  Here is a link to the page you should go to in order to leave a review of the course:

https://members.rocketlanguages.com/Members/Review.php

I've tested it, and can confirm that it worked for me, so please give it a try.  

I hope that helps.  If you continue to have trouble, please let us know.

Richard--50

No. I was taking lesson one and I think there was a verb conflict. I left a review in the lesson and received an email that the email did not go through.

Margaret-RocketLanguages

Hi Richard,

Thank you for your reply.  Apologies for my confusion!  We are still receiving regular feedback emails via the testing section, so it does appear to be working.  Please go ahead and try it again, and if you continue to have trouble, let me know.  It would also be great if you could please email the Customer Support team with a copy of the message you received - that will hopefully help us narrow down the problem.  We can be reached at support at rocket languages dot com.  

Thank you!

Richard--50

I am still receiving undeliverable messages.

Sent: Thu, Jan 14, 2016 12:57 am
Subject: Undelivered Mail Returned to Sender

This is the mail system at host rocket03.rocketlanguages.com.

I have sent this on to support

Margaret-RocketLanguages

Hi Richard,

Thank you for your reply and for letting me know.  I have requested some help from my colleagues in the IT team, so hopefully we will have an update for you very soon. 

Thank you for your patience while we get this figured out!

Margaret-RocketLanguages

Hi Richard,

An update for you: a colleague in the IT team has found the problem and believes he has corrected it.  Please try sending some feedback again, and if you have any further trouble, please let me know.

Thank you!

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