Rocket French Reviews
Find out what actual users have to say about our courses through their Rocket French reviews.
Indeed it is a very good French Language program.
But, do really expect people to believe so called " discounts/Coupon Applied!! , Early Bird Discount, Save Hundreds!!" and pay all that money for a language program!!
If you had any respect to your potential students you would offer a real, genuine price!! NOT DANGLING CARROTS !!
Regards,
S S
From London
PS . This review is strictly about COST/PRICING POLICY and not quality and customer service
Response from Rocket Languages
Response from Rocket Languages: Hi SS - We provide the most comprehensive language learning courses on the market, with well over 120 hours worth of tuition per level. In addition, it is a one-off cost for lifetime access, including any updates we make. So, if you are looking at language learning as a lifetime investment then we are very reasonably priced imho!
I JUST BOUGHT THE TRAVELOGUE AND I AM EXTREMELY DISAPPOINTED.!!! This version does not give the sentence by sentence AUDIO translation: first spoken in French then telling you what it is in English, which DOES NOT MAKE IT USEFUL WHILE DRIVING OR WORKING OUT. THIS VERSION LIMITS ABILITY TO USE IT BEST WHILE ONLY ABLE TO READ THE TRANSLATIONS. THE USAGE IS MUCH MORE LIMITED!!!
Response from Rocket Languages
Response from Rocket Languages: Hi Ana - You will be pleased to know that we have added in audio tracks in both English and French to the Rocket French Travelogues. Effectively they now work like an audio book. Not only that we added in subtitles so you can follow along more easily with the apps or desktop versions.
Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!
Response from Rocket Languages
Response from Rocket Languages: Hi Amy - We're sorry to hear you couldn't get hold of us. Our Customer Support Team has now sent you a follow-up message to solve any issues you are having.
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
I couldn't use this software because it is boring and simple. it hurts to use it.
Response from Rocket Languages
Response from Rocket Languages: Hi Devin - I am sorry to hear that you feel that way. Have you had a look at the latest version with the all new layout?
what is this language learning program. it is terrible. im saying the right things but it thinks im wrong.
Response from Rocket Languages
Response from Rocket Languages: Hi Ivan - It's likely that your microphone hasn't been set up correctly, as we have had no other reported issues of the voice recognition not working. I would recommend checking out our FAQs and/or contacting customer support with details of your system.
I absolutely love Rocket French. I was choosing between Pimsleur or Rocket French, but Rocket French in my opinion offers a lot more resources to have a well-rounded learning experience. I love in particular the “play it” exercises as it really makes me get into speaking in real situations.
not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places
Response from Rocket Languages
Hi Felipe, we are so sorry to hear that you are experiencing troubles using Rocket French. We have contacted you via email to follow up with you as well as try and assist you with these issues.
The voice recognition is terrible and only works intermittently before giving me the "Looks like speech recognition is currently busy. Please try again" message. Customer "service" tells me to do what I'm already doing (use Chrome browser, fast internet etc.). They acknowledge that their voice recognition doesn't always work and advise me to "skip" those parts. Skipping isn't a solution to the problem! I used Rocket before for German and it was very good. Now I just want to skip this program completely and get a refund.
Response from Rocket Languages
Hi Troy, thank you for taking the time to provide us with your valuable feedback. Your comments have been passed on to both the customer support and IT teams. We are sorry to hear that you have been facing issues with our voice recognition system. While we strive to provide you with state-of-the-art technology, we do understand that it can make errors at times. If the voice recognition detects phrases poorly, we suggest skipping over them because this will ensure that the language learning process is not disrupted. We appreciate your continued effort in learning the French language and wish you all the best!
It's truly disappointing that you omitted various clauses from your refund policy. For those using Apple Pay, if they wish to cancel their subscription, they're required to contact Apple? You haven't even attempted to facilitate the direct connection.
Response from Rocket Languages
We're sorry to hear that the refund process with Apple Pay didn't meet your expectations. Apple requires this process, but we'd be happy to jump on a call and help you contact them!