Rocket Languages Reviews

The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.

This program charged me 259.90 two times ,did not respond to my e mails and I am not able to access the program.Ontop of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.

Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!

Shame on you Rocket Languages!
There has been some improvement but your system still keeps freezing, not transmitting your words and not recording mine. The little bars that wiggle and show the microphone is live freeze, i.e. stop wiggling, on almost every attempt. My playback does once again contain many more words than you are recording. Why?
I have been trying to work through 11.1 at the Doctor’s and 11.2 Making a Complaint. If you were a person and not a robot you would understand the humour in that last one.
Is it because you are a robot that you never answer my questions? You just let some time go by then tell me it’s all fixed when it isn’t. This is not online help - it’s a farce.
I do believe that you have some marvellous learning material but you are completely let down by the technical side and your lackadaisical customer service. Once upon a time you had some good lessons that I could access. Now I believe I cannot learn anything and my French speaking is actually getting worse as a result of having to keep endlessly repeating myself and hurrying before you cut me off. Your system is all up the creek and you can’t fix it.

Read More

Microphone does not pick up short words, so it is impossible to check pronunciation on basic language units. Especially debilitating for Chinese learners where tonal pronunciation is crucial.

There is very little teaching. Provided flash card sets dumping 30 new terms with no organization, no intuitive backbone reflective of that of the language itself makes me question the expertise of the instructors. This weakness is also reflected in sloppy errors: voice lines which don't match the text underneath, an occasional condescending tone to the learner, and statements that words completely new to the learner were already covered in previous lessons when they were not.

This software would be acceptable if it was free, but given the high price, it's quality does not justify a purchase.

I JUST BOUGHT THE TRAVELOGUE AND I AM EXTREMELY DISAPPOINTED.!!! This version does not give the sentence by sentence AUDIO translation: first spoken in French then telling you what it is in English, which DOES NOT MAKE IT USEFUL WHILE DRIVING OR WORKING OUT. THIS VERSION LIMITS ABILITY TO USE IT BEST WHILE ONLY ABLE TO READ THE TRANSLATIONS. THE USAGE IS MUCH MORE LIMITED!!!

I was trying to learn Arabic and I know only a little so I listen to them explain the numbers and I know my numbers 1-10 so I was listen and the numbers were mixed up like they said wahoud is 2 but it is actually 1 and it did the same mixed up thing the whole time so don’t waste your time on this app thinking there going to teach cause your just going to get mixed up with different words

Whoever may concern,
I am having a problem with your program, Rocket. It was working very well however, I couldn’t use the program it gives an error when I am trying to record my voice on given sentences. In addition, I couldn’t reach your customer service. Please, can you solve my problem as soon as possible or contact with me.

Best Regards,
Omer Deveci

I paid for the Spanish course and received nothing

It is not very good at hearing what you say and my class really doesn't like it.