Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Random Dude

Random Dude

Alabama , Zimbabwe

Rocket French
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.

8
Cecilia PIRIZ

Cecilia Piriz

New Jersey , United States

Rocket Italian
Criteria
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I didn't like the program. It's mostly translating into English. I spent more time listening to the dialogue in English than Italian. Even the Italian girl speaks more English than Italian. A waste of time and money

Response from Rocket Languages

Response from Rocket Languages: Hi Cecilia - Thanks for your feedback. There is a fair amount of English in the first lessons as the Italian usage needs to be explained. As you progress to higher levels there is less English, and in fact the Rocket Italian Travelogues are very conversational with the audio available in 100% Italian.

6
Chuck Bianco

Chuck Bianco

United States

Rocket Spanish
Criteria
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How was the customer service?

Unfortunately I am one of the Rocket Languages failures. I spent my first few months doing what I believed the course asked me to do -- one lesson per day with extra study. After 4 months I had finished the first level of Spanish. I could say hello to folks, order a simple meal in a restaurant -- check in to a hotel, etc., but when I met with my Spanish speaking friends I could not understand what they were saying . So following the recommended learning path was not working for me.

I also noted that the course admins reward points as an indication of learning. Yet, in my case, I could not see any relationship between points and my knowledge of the material. Also a glaring weakness is that one can earn points by repeatedly answering the same questions. I found that I was memorizing the answers to all of the questions. I then thought if I could present the materials to myself in a different way, I could learn the materials better. I began pulling down many of the lessons at one time -- taking them into a little program I developed that would then present the material to me in various ways. My hope in doing this is that by so doing, I would more effectively learn the materials.

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Response from Rocket Languages

Response from Rocket Languages: The issue was not about whether or not you were trying to game the points the system. The issue was that it is impossible to get 50,000 points on a continuous daily basis without manipulating the system, which as you allude to in your review, you did. It's not fair to our other users to let that continue to happen.

1
Jacob Dababneh

Jacob Dababneh

Michigan , United States

Rocket Arabic
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I was trying to learn Arabic and I know only a little so I listen to them explain the numbers and I know my numbers 1-10 so I was listen and the numbers were mixed up like they said wahoud is 2 but it is actually 1 and it did the same mixed up thing the whole time so don’t waste your time on this app thinking there going to teach cause your just going to get mixed up with different words

Response from Rocket Languages

Response from Rocket Languages: Hi Jacob - I am not sure where you are seeing that. I had a look through and all of our number lessons look correct. Can you please contact customer support and let us know exactly where you saw this?

9
Amy Wagner

Amy Wagner

United States

Rocket French
Criteria
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Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!

Response from Rocket Languages

Response from Rocket Languages: Hi Amy - We're sorry to hear you couldn't get hold of us. Our Customer Support Team has now sent you a follow-up message to solve any issues you are having.

9
Nicholas Milbourn

Nicholas Milbourn

West Midlands , United Kingdom

Rocket Russian
Criteria
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How was the customer service?

The customer service is completely non existent. I have tried a few language courses over the years and this is by far the worst. It would be helpful to get a response but even that basic service eludes this company. The product offered might be useful if you could only get to it. Finding answers is like pulling your own teeth out. The company offers to learn a language fast ........yeah ok but it takes three days of waiting for.......... Nothing no response. Disgusting

Note from Rocket Languages: Hi Nicholas, thanks for your feedback. We are very sorry to hear you aren't happy with our courses. Our Customer Support Team has sent you a follow-up message to solve any issues you might have. All the best with your language learning! Your Rocket Languages Team

2
Ellen Madono

Ellen Madono

Saitama , Japan

Rocket Spanish
Criteria
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I am generally very happy with the spoken feedback and the quality of the instruction of Spanish.

Unfortunately often my mic fails to pick up my spoken answer correctly. I bought a special mic for my iPhone and I hope that the mic performance will improve.

However, I need to review and practice hard points such as writing with the correct accent marks. Doing the harder parts of lessons several times is helpful.

I am very pleased with being able to download lesson lectures. Then I can practice away from the computer. This is very helpful.

One problematic lesson:

In Module one of Rocket Spanish, there is one lesson that is poorly designed. Presently I am doing the alphabet. Why is there no spoken practice of the alphabet? Words are presented as a vocabulary list to be memorized. How useless. ! But there is no testing or practice of spelling which is the object of the lesson. This pointless presentation of the alphabet is unlike the quality of other lessons. I wish it could be redone.

Also, in this lesson it is argued that the alphabet is related to learning the correct pronunciation of Spanish.

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Response from Rocket Languages

Response from Rocket Languages: Hi Ellen - Thanks for the detailed review. As far as the alphabet not having voice recognition, this is because single letters do not work well with voice recognition. It always looks for a word or phrase, which would give mixed results. In saying that further down that page there are examples of each letter of the alphabet in use in common Spanish words.

We will email you directly as it does seem strange that we haven't received or replied to your emails.

13
K Y

K Y

Chino hills, CA , United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The microphone on the trial program worked fine until I purchased the Spanish 1-3, then the microphone stopped working. I loaded the program onto another device, the microphone worked, but the 'play' button did not work!
Very difficult to concentrate when there are so many technical difficulties with the program.

Response from Rocket Languages

Response from Rocket Languages: Hi KY - I am sorry to hear about your issues. Please contact customer support and we can set up a Skype call to get to the bottom of it.

15
Ana K

Ana K

CA , United States

Rocket French
Criteria
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I JUST BOUGHT THE TRAVELOGUE AND I AM EXTREMELY DISAPPOINTED.!!! This version does not give the sentence by sentence AUDIO translation: first spoken in French then telling you what it is in English, which DOES NOT MAKE IT USEFUL WHILE DRIVING OR WORKING OUT. THIS VERSION LIMITS ABILITY TO USE IT BEST WHILE ONLY ABLE TO READ THE TRANSLATIONS. THE USAGE IS MUCH MORE LIMITED!!!

Response from Rocket Languages

Response from Rocket Languages: Hi Ana - You will be pleased to know that we have added in audio tracks in both English and French to the Rocket French Travelogues. Effectively they now work like an audio book. Not only that we added in subtitles so you can follow along more easily with the apps or desktop versions.

11
Vitor Jacinto

Vitor Jacinto

Brazil

Rocket Italian
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Terrible experience with the Rocket Languages. I have been struggling to find a motivation to keep studying but the boring experience that the platform gives you doesn't lead you anywhere. It's just a bunch of "repeat" this, "repeat "that" that you will be closing the browser before finishing the audio lesson. Not only that, the lack of explanation that the teachers give you and makes you need to find other places to learn it's absurd. If I knew this experience would go on, I would have chosen Google Translator instead. If I could come back, I wouldn't buy.

Response from Rocket Languages

Response from Rocket Languages: Hi Vitor - Well, repetition is an integral part of language learning :) We try hard to keep our courses engaging and minimize the effort required through things liked spaced repetition to help with effective learning.

11