Rocket Chinese Reviews

Find out what actual users have to say about our courses through their Rocket Chinese reviews.

Average Rating

4.7

Rocket Chinese review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Tylee Britton

Tylee Britton

MS , United States

Rocket Chinese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Not as structured as I'd like. Some of the lessons seem unnecessary, as I wouldn't use them in everyday life. I have previously used Pimsleur but thought this was a better deal. I prefer the lessons with the interactive audio kind of like Pimsleur. the other lessons aren't super helpful, but I guess they are nice to have... I wish there was more repetition of phrases instead of single words. Interface on both app and browser are outdated and could use some major updates (especially the app). Kinda buggy, but that is forgiven. I also use the hellochinese app, and it is great. Might go back to Pimsleur if it wasn't so overpriced.

3
Simon R

Simon R

Taiwan

Rocket Chinese
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I think there is a lot of hard work that has been put into these products, but there is just way to much English. I want to hear introductions my name is , i am your host all in my target language from lesson 1 then 100 lessons in it is all so natural....here I tested level 2 but started with so much English. We need to be flooded with our target language and get the explanations later.

3
Hayley Ng

Hayley Ng

Australia

Rocket Chinese
Criteria
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I'm stuck on 1.1 It can't recognise me saying the name "Dave" and "Lewis". And Xing for last name and Na for which. I swear I'm saying it long and low but it keeps thinking I'm saing the other na.

I'm still in the free trial and I'm not sure if this is just a bug I can skip or if i have to pass this.

Response from Rocket Languages

Response from Rocket Languages: We're sorry to hear that you've been having trouble. If you aren't already, we recommend that you use a headset when recording yourself - any background noise can affect the quality of the voice recognition. If you continue to have trouble, please contact the Customer Support team for further assistance.

0
Marcus Claytpn

Marcus Claytpn

New Zealand

Rocket Chinese
Criteria
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I find there is generally too much preamble getting into each dialogue - too much from the English guy especially. Ironically, he seems to be talking as though adressing an ESOl class . However, as a native speaker, I find his delivery and Uk accent quite amateurish. E.g he says "wiv" instead of " with" etc. just irritating. Also, I am disappointed that he is used in dialogues when his Mandarin accent is not spot-on. Just model the genuine accent by using a Chinese speaker for each dialogue. Also, in the 2nd Premium pack, the upgrade, I wouldn't have bothered buying it had I known it involved a module devoted to planning a wedding - relevant to about 5% at best of your the average audience.

12
Jean Vittet

Jean Vittet

Paris , France

Rocket Chinese
Criteria
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Your program is fine and efficient. Nevertheless the dialogues are a little boring ("Beijing seems to be a big city" , well, who doesn't know it?) and there is a BIG mistake in lesson 5.5 Places worth checking out in Beijing (the quizz) : the Great Wall of China CANNOT be seem from the moon ! Check it if you don't believe me. It's a myth !!!

10
John P

John P

United States

Rocket Chinese
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

So the program is pretty decent. Using Rocket will definitely increase proficiency. The most frustrating part of the platform by far is the new voice recording system -it's extremely slow and very un-responsive. It slows down the whole learning process. Customer service is cumbersome process but based on the cost of the program, it's not fair to expect that much.

8
Ron Moss

Ron Moss

United States

Rocket Chinese
Criteria
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Good but it would be better if you had more help with the pronunciation of the Mandarin words. I know I can listen to your recording and mine but I can’t seem to figure out how to fix my pronunciation to match what is taught

1
Marcy Castro

Marcy Castro

riverside ca

Rocket Chinese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

really confusing sometimes. dont help you very much. i wouldnt recommend it to a friend. they need to put more iinfo. dont help you with vocab very much. dont really like it. it was also reaally har to submit reviews or ask them questions so of courese dont like service or prices.

11
Kevin Brown

Kevin Brown

Canada

Rocket Chinese
Criteria
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I initially loved the course because I used it in my mobile driving back and forth to work.

But once I got to level 3 I found the explanation of the dialogue to be very lacking. Essentially it required me to sit down in front of a computer. It was no longer a course I could do while driving.

0
Warren Russell

Warren Russell

Springville, UT , United States

Rocket Chinese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Seeing all the rave reviews makes me wonder if there's something wrong with me. I am not a linguistic novice; I am a native speaker of English but a fluent speaker of Korean, I majored in linguistics in graduate school, and I've studied several languages both in university classes and on my own. But I'm having a hard time making any progress in Rocket Chinese. Eleven- or twelve-morpheme sentences are just too long for a beginner in the language. And while Lin Ping's spoken examples are very clear and easy to understand, David always sounds like his mouth is full of food and everything runs together. (I'm sure his Chinese is very good, but Chinese itself tends to sound like that to start with. It's just really frustrating.)

I bought the complete premium course and am wondering if I made a terrible decision.

Response from Rocket Languages

Response from Rocket Languages: Hi Warren - Thanks for your feedback. We have actually just released ( Dec 2019) new Language & Culture lessons for Rocket Chinese that start out in a more straightforward way. Not only that, we have replaced Davids parts in the audio with a native speaker!

5