How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
If you would like to submit a review of a Rocket Languages course and are not already a member then you need to sign up for a trial.
I cannot get the microphone to work in any way. On my phone the app skips and cannot capture my voice properly. ON desktop it doesn't even record always saying "Try again".
I demand a refund unless I can find a fix. I started using this program because I heard the program is very good. Little did I realize the app would be a huge POS.
Do not use this unless you want a terrible experience. Use a more established language learning application like Duolingo or Rosetta Stone.
Response from Rocket Languages: Hi Anand - Please send customer support more detail about your phone. I am sure that we can get to the bottom of the issue. And, if you are still unhappy after that, we have the 60 day money back guarantee that you can use.
I was curious about Rocket Languages until I began using it, feeling comfortable with it and see the difference. Now, I am comfortable with Rocket Language, Lin Ping ways of healping others to understanding rocket languages.
Rocket Chinese — United States
Submitted: 2 months ago
Microphone does not pick up short words, so it is impossible to check pronunciation on basic language units. Especially debilitating for Chinese learners where tonal pronunciation is crucial.
There is very little teaching. Provided flash card sets dumping 30 new terms with no organization, no intuitive backbone reflective of that of the language itself makes me question the expertise of the instructors. This weakness is also reflected in sloppy errors: voice lines which don't match the text underneath, an occasional condescending tone to the learner, and statements that words completely new to the learner were already covered in previous lessons when they were not.
This software would be acceptable if it was free, but given the high price, it's quality does not justify a purchase.
Response from Rocket Languages - We're sorry to hear that you are not happy with the course. We always provide a 60 day money back guarantee, so please get in touch with us if you prefer a refund. You might also like to know that we are in the process of updating the Chinese course (among other languages) this year so if you decide to keep the course, you will get access to the updated lessons at no further cost.
There is no functionality to allow you to quickly click on a word that you don't know to figure out what it means. Instead you have to wait through the painstakingly slow audio to hear someone tell you what it means. Very frustrating, especially if you're like me and learn better through seeing.
Response from Rocket Languages: Hi Michael - I am not sure what you mean here as every word/phrase in Rocket Chinese has the Hanzi, Pinyin, English translation and the literal translation. We have also recently added subtitles to the Interactive Audio course tracks to make following them much easier!
Of the three online Chinese courses I use. Rocket Chinese is by far the best. I highly recommend it to anyone wanting to learn a language. The easy of usage. The way the courses are laid out all lend toward a pleasant learning experience.
Seeing all the rave reviews makes me wonder if there's something wrong with me. I am not a linguistic novice; I am a native speaker of English but a fluent speaker of Korean, I majored in linguistics in graduate school, and I've studied several languages both in university classes and on my own. But I'm having a hard time making any progress in Rocket Chinese. Eleven- or twelve-morpheme sentences are just too long for a beginner in the language. And while Lin Ping's spoken examples are very clear and easy to understand, David always sounds like his mouth is full of food and everything runs together. (I'm sure his Chinese is very good, but Chinese itself tends to sound like that to start with. It's just really frustrating.)
I bought the complete premium course and am wondering if I made a terrible decision.
Response from Rocket Languages: Hi Warren - Thanks for your feedback. We have actually just released ( Dec 2019) new Language & Culture lessons for Rocket Chinese that start out in a more straightforward way. Not only that, we have replaced Davids parts in the audio with a native speaker!
Rocket Chinese — Brazil
Submitted: 9 months ago
Im loving the speech exercises. Too bad it's only a trial and it's quite short. Other apps also offer speech recognising exercises for free...
I initially loved the course because I used it in my mobile driving back and forth to work.
But once I got to level 3 I found the explanation of the dialogue to be very lacking. Essentially it required me to sit down in front of a computer. It was no longer a course I could do while driving.
really confusing sometimes. dont help you very much. i wouldnt recommend it to a friend. they need to put more iinfo. dont help you with vocab very much. dont really like it. it was also reaally har to submit reviews or ask them questions so of courese dont like service or prices.
Rocket Chinese — United States
Submitted: 1 year ago
Good but it would be better if you had more help with the pronunciation of the Mandarin words. I know I can listen to your recording and mine but I can’t seem to figure out how to fix my pronunciation to match what is taught