Forum Rocket Spanish Conversation in Spanish audio lessons have all gone to zero minutes

audio lessons have all gone to zero minutes

FrankR15

FrankR15

Everything related to audio has gone to zero on all lessons.
Any idea what is going on ?
Frank
SoyJustin

SoyJustin

Two weeks and no answer? Are these forums for a paid product not monitored by staff? I hope you got things figured out Frank. 
Liss-Rocket-Languages-Tutor

Liss-Rocket-Languages-Tutor

¡Hola Frank y SoyJustin!

My apologies for not responding to this thread directly - Frank, you had posted the same question in the French forum and been responded to there, and so I had been keeping an eye out in that forum for your reply. 

Are you still experiencing this problem? If so, could you please provide us with that clarification about the issue (e.g. is it that no phrases are showing or working, or that you cannot access the main lesson audio in the Interactive Audio lessons)? Also, could you let us know if you are having the problem on the desktop, in the app, or in both places?

SoyJustin, are you experiencing the same thing?

Muchas gracias - and my sincere apologies if you had missed the reply in the French forum and been waiting for a reply here, Frank!

Saludos,

Liss
SoyJustin

SoyJustin

Hi Liss, I am not having this problem. I am new here and was looking at the forums for another issue I had and saw this one unanswered and was a little worried. You have removed those fears. I had no idea Frank posted in the French forum as well, I'm only learning Spanish. Thanks for checking in. 

Justin
Liss-Rocket-Languages-Tutor

Liss-Rocket-Languages-Tutor

Hola Justin,

I'm glad to hear that you're not also having this problem, and that your fears have been allayed! It's a good point that unanswered messages look a bit worrying, and I'll be sure to keep that in mind in similar situations in the future. :) 

Saludos,

Liss

 

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