Forum App consistently crashing on Xiaomi Redmi smartphone

App consistently crashing on Xiaomi Redmi smartphone

nicovertriest2

nicovertriest2

Before I used the Android app on a Huawei phone, where it worked alright. I now have a Xiaomi Redmi Note 10. The app crashes each time. I have uninstalled and reinstalled but cannot get it to start.

marieg-rocket languages

marieg-rocket languages

Hi nicovertriest2, 

I am sorry to hear you are currently having problems with the app on your Android device; we have sent you a direct email to your email address so we can review this further. In the meantime, I have also reported the issue to our tech team for their review. 

 

Kind Regards

 

NicholasL23

NicholasL23

I have the same problem on my OnePlus 9. I've had a ticket in with Rocket's tech support for over two months and we haven't been able to resolve the issue.

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