Forum Can't access my profile

Can't access my profile

Matthieu13

Matthieu13

Hi,
I am unable to see or edit my profile, even though I am logged in and I can access my courses.
The error I get in the browser console is:

Failed to load resource: the server responded with a status of 403 ()

And:

Possibly unhandled rejection: {"data":"Unauthorized Access","status":403,"config":{"method":"GET","transformRequest":[null],"transformResponse":[null],"jsonpCallbackParam":"callback","params":{"token":"????????"},"headers":{"Accept":"application/json","X-Requested-With":"XMLHttpRequest"},"cache":false,"url":"/api/users/?????"},"statusText":"","xhrStatus":"complete"}​

(I removed the token value and the user id in "/api/users/??????" for safety, but I can send it in private, if needed for debugging)
marieg-rocket languages

marieg-rocket languages

Hi Matthieu, 

Thank you for your message and details. We apologize for the inconvenience caused. I have gone ahead and reported the issue to our tech support team; as soon as I get a reply, I will let you know. 

Kind Regards!
 
jason-oxenham-ceo

jason-oxenham-ceo

Hi Matthieu - This was fixed a few days ago! Sorry for the inconvenience!
Matthieu13

Matthieu13

Hi Jason,
thank you, however, the problem seems to be still there, the error message is a bit different this time though:

Error: "[$http:baddata] Data must be a valid JSON object. Received: "Unauthorized Access". Parse error: "{}"

I have tried removing all my cookies and logging out and back in, but the issue persists.
jason-oxenham-ceo

jason-oxenham-ceo

Hi Matthieu - Can you please try again and let me know if it isn't resolved? 
Matthieu13

Matthieu13

Hi,
it works now.
Thank you!

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