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My Vocab download - special characters

drewster March 5, 2017, 9:21 pm
Hi,

I just downloaded my "My Vocab" list so that I could sort it and load back up as Flashcards, but it isn't converting special characters properly so the list has quite a few things like this:

l'altare
senz'altro
l’opificio
Che cosa è successo?
̬ magnifico
Perch̩ no?
le dirò
Stai diventando più vecchio

Could you take a look and convert special characters?

Cheers,
Drew
My Vocab download - special characters
drewster March 5, 2017, 9:23 pm
I just noticed that because your website automatically converts special characters back, they all look correct in my note above. I'll put a few in with spaces so you get the idea, but all of those above with quotes and accents did not output correctly.

un & # 039;ora fa
Stai diventando pi & ugrave ; vecchio
etc.
My Vocab download - special characters
marieg-rocket languages March 6, 2017, 5:29 pm
Hi Drewster, 

I am sorry to hear you are having issues exporting the CSV File. Could you please send us an email to and let us know about the type of program you are working with? (Excel,  LibreOffice, Numbers, etc)

Kind Regards!
 
My Vocab download - special characters
drewster March 6, 2017, 7:56 pm
Hi,

It's Excel on a Mac, but I'll send a note too.

Cheers,
Drew
My Vocab download - special characters
drewster March 28, 2017, 9:39 pm
This wasn't fixed, btw. It still happens just the same. All special characters (à, è, etc) are not exported correctly.
My Vocab download - special characters
marieg-rocket languages March 30, 2017, 7:34 pm
Hi drewster, 

I'll follow up with our tech support team and see what's going on. 

Kind Regards. 
 
My Vocab download - special characters
drewster March 30, 2017, 8:40 pm
Thanks Marie,

it's not a big deal as I just go through and do a global change on them, but it's just something about mixing up the characters or character sets on export.

Cheers,
Drew
My Vocab download - special characters
marieg-rocket languages March 31, 2017, 5:19 pm
If you continue to have issues and you would like that we review it, please send us an email with the details and our tech support team would be able to check. 

Kind Regards!
 
My Vocab download - special characters

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